Mitel CX 1.1 Documentation Updates
Summary of new and updated documentation for Mitel CX Release 1.1, including support for Windows 2025, basic call recording, dashboard improvements, and European Portuguese language.
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Mitel Manuals & User Guides
Mitel is a global leader in business communications, powering billions of connections with specialized cloud, enterprise, and next-gen collaboration applications and phone systems.
Mitel manuals
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Mitel CX OpenScape Contact Media Service Integration Guide
This guide provides detailed instructions for integrating Mitel CX with OpenScape Contact Media Service, covering installation, configuration, and optimization for unified communication experiences, resource utilization, and customer engagement.
Mitel Workflow Studio Administrator Guide
A comprehensive guide for administrators on using Mitel Workflow Studio to design, configure, and manage workflows. Learn about features, actions, triggers, and best practices for creating automated business processes.
Mitel 6867i IP Phone Quick Reference Guide
A concise guide to using the Mitel 6867i IP Phone, covering basic functions like placing calls, answering, rejecting, ending calls, call holding, parking, conferencing, transfers, and voicemail access.
MiVoice 4220 Lite, 4222 Office, 4223 Professional Quick Reference Guide
A quick reference guide for Mitel MiVoice 4220 Lite, 4222 Office, and 4223 Professional system telephones for MiVoice MX-ONE, detailing features like call handling, diversion, follow-me, voice mail, and more.
MiContact Center Business Online Help (MiVB) - Comprehensive Guide
Explore the MiContact Center Business Online Help (MiVB) for Release 9.3.2. This guide provides detailed information on setting up, configuring, and managing your contact center operations, including agent scheduling, call…
Mitel Unify Phone Customer Data Retention Schedule
This document outlines the data retention schedule for Mitel Unify Phone, detailing how long customer data is kept and when it is deleted.
Mitel Cloud Services Global Terms of Service
This document outlines the global terms of service for Mitel Cloud Services, covering user responsibilities, data handling, service limitations, and legal provisions for customers and users.
MiVoice Connect Planning and Installation Guide
Comprehensive guide for planning and installing the MiVoice Connect system, covering network requirements, server setup, IP phone installation, and integration with external applications.
Mitel 6920 Phone User Guide
A comprehensive user guide for the Mitel 6920 phone, covering internal and external calls, call handling features like hold, park, and transfer, conference calls, voicemail, and programming options.
Mitel 6910 Phone User Guide
A comprehensive user guide for the Mitel 6910 phone, covering features such as placing calls, managing calls, transferring calls, conference calls, and hot-desking.
Mitel Secure Cloud Data Retention Schedule
This document outlines Mitel's data retention policy for its secure cloud services, detailing the periods for which different types of customer data are stored and how they are deleted.