Level Manuals & User Guides

Level, operating as Level Home Inc., is a technology company known for revolutionizing home access and security. By blending cutting-edge technology with discreet, elegant design, Level’s product lineup allows users to upgrade their home security without sacrificing their home's aesthetic.

Their flagship products include the Level Lock+, Level Touch, and Level Bolt, which seamlessly integrate with modern smart home ecosystems like Apple HomeKit, allowing contactless entry using smartphones and smartwatches. Beyond smart locks, Level offers comprehensive entryway solutions, including the M1 Video Doorbell and the Level Hub and Gateway for advanced property management and connectivity.

Whether installing a seamless smart deadbolt or a complete video intercom system, Level focuses on wire-free, easy-to-install designs that provide peace of mind and convenience for both single-family homes and multi-unit residences.

• How do I activate my Level Lock?

  To activate your Level Lock, download the Level Home app to your smartphone, create an account, and follow the on-screen instructions. For iOS users, ensure Apple HomeKit is enabled during setup to use Apple Home Keys.

• Where can I find the installation manual for my Level product?

  Installation manuals and quick start guides are included in the packaging. You can also view detailed instructions and download digital manuals on the official Level support website or right here on Manuals.plus.

• How do I set up Apple Home Keys with Level Lock+?

  Make sure your iPhone or Apple Watch is compatible. After activating the lock in the Level Home app, open the Apple Home app to complete the Home Key setup. Then, simply hold the top of your device near the lock to unlock.

• How do I contact Level customer support?

  Level support can be reached 7 days a week directly at 1-833-453-8354, via live chat on level.co, or by emailing support@level.co.