Level C-D11U

Level Bolt Smart Deadbolt User Manual

Model: C-D11U

Brand: Level

1. Introduction

The Level Bolt Smart Deadbolt is an innovative device designed to transform your existing deadbolt into a smart lock without altering the appearance of your door or requiring new keys. It integrates seamlessly into your home, offering keyless entry and advanced control features through the Level Home App and compatibility with Apple HomeKit.

Level Bolt Smart Deadbolt with a smartphone displaying the Level Home App

The Level Bolt Smart Deadbolt and its accompanying mobile application.

Hand holding a smartphone near a door with a traditional lock, illustrating smart lock conversion

The Level Bolt allows you to convert your existing lock into a smart lock while retaining your original keys and hardware.

2. Important Safety Information

Please read all safety instructions before installing and using the Level Bolt. Failure to follow these instructions could result in fire, electric shock, injury, or damage to the product or property.

  • Ensure all components are handled carefully during installation to prevent damage.
  • Do not attempt to modify or disassemble the Level Bolt. Refer all servicing to qualified personnel.
  • Use only the specified CR2 battery. Dispose of batteries according to local regulations.
  • Keep the product away from water and excessive humidity.
  • This product is designed for standard exterior doors. Ensure your door and existing deadbolt are compatible before installation.

3. Package Contents

Verify that all the following items are included in your Level Bolt package:

  • Level Bolt Smart Deadbolt Unit
  • Strike Plate
  • CR2 Battery
  • 3 Tailpiece Adapters
  • 4 Screws
Contents of the Level Bolt package laid out, including the bolt, strike plate, battery, adapters, and screws

A visual representation of all components included in the Level Bolt package.

4. Setup and Installation

4.1. Compatibility Check

Before beginning installation, ensure your existing deadbolt and door are compatible with the Level Bolt. The Level Bolt is designed for most American standard exterior doors. Refer to the diagram below for key measurements.

  • Confirm your deadbolt matches the standard profile.
  • Match your door measurements (door thickness, bore hole height, backset distance) to the specified dimensions.
  • Ensure your door locks and unlocks smoothly when closed.
Diagram showing door and deadbolt measurements for compatibility with Level Bolt

Detailed compatibility measurements for your door and existing deadbolt.

4.2. Installation Steps

Installation of the Level Bolt is designed to be straightforward, requiring only a screwdriver. Follow these steps to replace your existing deadbolt:

  1. Remove Existing Deadbolt: Carefully remove your current deadbolt from the door. Keep the exterior and interior trim of your existing lock.
  2. Install Level Bolt: Insert the Level Bolt into the bore hole of your door. Ensure it is properly aligned.
  3. Secure with Screws: Use the provided screws to secure the Level Bolt in place.
  4. Install Strike Plate: Replace your old strike plate with the new Level strike plate on the door frame.
  5. Insert Battery: Open the battery compartment and insert the CR2 battery.
  6. Reattach Trim: Reattach your existing exterior and interior deadbolt trim.
  7. Test Operation: Manually test the deadbolt to ensure smooth operation.
Person installing the Level Bolt into a door using a screwdriver

The Level Bolt is designed for DIY installation with minimal tools.

Close-up of the Level Bolt installed within the door, showing only the internal mechanism

The Level Bolt seamlessly replaces only the deadbolt mechanism, preserving your door's aesthetic.

5. Operating Instructions

5.1. Using the Level Home App

The Level Home App (available for iOS & Android) is your primary interface for controlling and managing your Level Bolt. Download the app from your device's app store and follow the on-screen instructions to set up your lock.

  • Keyless Entry: Lock and unlock your door directly from the app.
  • Share Access: Grant temporary or permanent access to friends, family, or service providers.
  • Activity History: View a log of who entered and exited your home and when.
  • Auto-Lock/Unlock: Configure geofencing to automatically lock or unlock your door as you arrive or leave.
Smartphone screen showing the Level Home App interface with options for sharing access, activity history, and auto-lock

The Level Home App provides comprehensive control over your smart lock, including access management and activity tracking.

5.2. Apple HomeKit Integration

The Level Bolt is compatible with Apple HomeKit, allowing for enhanced control and automation within your Apple ecosystem. To enable HomeKit functionality, ensure you have an Apple HomeKit hub (e.g., HomePod, Apple TV, iPad) within 15 feet of your Level Bolt.

  • Voice Commands: Use Siri to lock or unlock your door (e.g., "Hey Siri, unlock my door").
  • Remote Operation: Control your lock from anywhere using the Home app on your Apple device.
  • Automations: Create custom automations, such as locking the door when you leave or unlocking it when you arrive.
People in a kitchen interacting with smart home devices, with text indicating Apple HomeKit compatibility and Siri voice commands

Integrate your Level Bolt with Apple HomeKit for voice control via Siri and remote access.

6. Maintenance

6.1. Battery Replacement

The Level Bolt is powered by a single CR2 battery, designed to last over a year under normal usage. The Level Home App will notify you when the battery level is low.

  1. Access the battery compartment (refer to your installation guide for exact location, typically within the bolt mechanism).
  2. Remove the old CR2 battery.
  3. Insert a new CR2 battery, ensuring correct polarity.
  4. Close the battery compartment securely.

6.2. Cleaning

To clean your Level Bolt, use a soft, dry cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these may damage the finish or internal components.

7. Troubleshooting

ProblemPossible CauseSolution
Lock not responding to app commands.Low battery, Bluetooth out of range, app issue, HomeKit hub issue (if applicable).Check battery level in app. Ensure you are within Bluetooth range. Restart the Level Home App. Verify HomeKit hub connection if using.
Deadbolt not extending/retracting smoothly.Misalignment, obstruction in door frame, incorrect installation.Check for obstructions in the strike plate hole. Re-check installation steps for proper alignment. Ensure door closes without binding.
Cannot connect to Apple HomeKit.No HomeKit hub, hub too far, network issues.Ensure you have a HomeKit hub (HomePod, Apple TV, iPad) and it's within 15 feet. Check your home network connection.
Battery drains quickly.Frequent usage, poor signal strength requiring more power, faulty battery.Ensure good Bluetooth/HomeKit signal. Replace with a fresh, high-quality CR2 battery. If issue persists, contact support.

8. Specifications

  • Brand: Level
  • Model Name: Level Bolt
  • Model Number: C-D11U
  • Lock Type: Deadbolt
  • Material: Stainless Steel
  • Color: Satin Chrome
  • Item Dimensions (L x W x H): 3.31 x 1 x 2.25 inches
  • Item Weight: 16 ounces (1 pound)
  • Power Source: Battery Powered
  • Battery Type: 1 CR2 Lithium Manganese Dioxide battery (included)
  • Control Method: App
  • Connectivity Protocol: BLE (Bluetooth Low Energy), HomeKit
  • Special Feature: Remote Connectivity with HomeKit enabled hub
  • UPC: 850009337023

9. Warranty and Support

For detailed warranty information and customer support, please visit the official Level website or refer to the documentation provided with your purchase.

You can also find additional resources, including a comprehensive User Guide, at the following link:

Download User Guide (PDF)

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