HGFRTEE Manuals & User Guides

HGFRTEE is a consumer electronics brand manufactured by Shenzhen Bolinia Technology Co., Ltd, known for its range of versatile portable monitors. The brand focuses on delivering high-definition auxiliary displays that enhance productivity for professionals and improve entertainment experiences for gamers. Their product lineup includes compact 11.6-inch to expansive 18.5-inch screens, often featuring IPS panels, touchscreen capabilities, and 4K or 1080p resolutions.

HGFRTEE monitors are designed with travel and flexibility in mind, offering ultra-slim profiles and lightweight portability. They utilize universal connectivity options such as mini HDMI and full-function USB Type-C ports, ensuring compatibility with laptops, smartphones, and gaming consoles like the Nintendo Switch, PS5, and Xbox. Many models support features like HDR, low blue light modes, and integrated speakers.

• Why does my HGFRTEE monitor show 'No Signal'?

  This usually occurs if the cable connection is loose or the device does not support video output via the port used. Ensure you are using a full-function USB-C 3.1 cable or the Mini HDMI cable. If using HDMI, you must also connect a power source to the monitor.

• Why is the screen flickering or turning black?

  Flickering is often caused by insufficient power supply. The monitor requires stable power (often 25W or more). It is highly recommended to use the provided PD power adapter rather than relying solely on the device's USB port for power.

• Does the touch screen work with iPhones?

  For most older iPhone models (Lightning port), the touch function is not supported directly. Newer models like the iPhone 15 and 16 series with USB-C support direct video and touch. For other phones, ensure the Type-C port supports USB 3.1 or DP Alt Mode.

• How do I contact HGFRTEE support?

  For warranty claims or technical assistance, you can email their support team at support@hgfrtee.com.