Hanwha Techwin, now known as Hanwha Vision, is a global leader in video surveillance solutions, offering advanced IP cameras, NVRs, and intelligent security analytics.
Hanwha Techwin is a prominent global manufacturer of comprehensive security and video surveillance solutions. A subsidiary of the Hanwha Group, the company was formerly known as Samsung Techwin before its acquisition and subsequent rebranding. Recently transitioning to the corporate name Hanwha Vision, the brand continues to build on over 30 years of expertise in optical design, manufacturing, and image processing technologies.
The company’s product portfolio includes high-performance IP cameras (notably the Wisenet series), storage devices (NVRs and DVRs), and advanced management software designed for diverse industries ranging from retail and transportation to banking and city surveillance. Hanwha Techwin places a strong emphasis on cybersecurity and reliability, with many products featuring 'Secure by Default' configurations and meeting NDAA compliance standards. Headquartered in South Korea with significant operations in the United States and Europe, Hanwha Techwin remains at the forefront of AI-driven security innovation.
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The default username is 'admin'. There is no default password; users are required to set a new password upon the first login to ensure device security.
You can locate your camera on the network using the Wisenet Device Manager tool or the Wisenet IP Scanner software, available for download from the official Hanwha website.
Firmware and software updates can be downloaded from the Support or Download Center sections of the Hanwha Vision (Hanwha Techwin) website.
Press and hold the reset button on the device (usually located on the back or inside the dome cover) for about 5 to 10 seconds while the unit is powered on, until the camera reboots.