Groen, a Unified Brands company, manufactures premium commercial kitchen equipment, including convection steamers, braising pans, and steam-jacketed kettles.
Groen is a leading provider of premium commercial kitchen equipment, operating under the Unified Brands umbrella alongside other foodservice manufacturing brands. Renowned for their durability, efficiency, and advanced heating technologies, Groen specializes in heavy-duty equipment catering to restaurants, cafeterias, and institutional commercial kitchens.
Their comprehensive product lineup includes atmospheric convection steamers, floor-mounted steam-jacketed kettles, braising pans, and boilerless connectionless steamers like the SmartSteam100 and Intek line. Built from high-quality stainless steel and designed for high-volume cooking, Groen equipment ensures optimal thermal transfer and consistent food quality while meeting rigorous industry safety and performance standards.
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The data plate containing the model and serial number is typically located on the right side panel or rear of the steamer or kettle.
Disconnect electric power and allow the cooking chamber to cool completely. Use mild cleaning agents only, avoiding formulas with sulfamic acid, chlorides, or more than 30% phosphoric acid. Never spray or hose the electrical controls.
You can reach the Unified Brands Manufacturer Service and Questions line at 1-888-994-7636.
This usually indicates there is not enough water in the chamber, there is lime build-up on the chamber bottom preventing proper sensing, or there is an issue with the water level control probes. Ensure the water supply is on and the inner probes are clean.