GONEO provides high-quality electrical accessories, including USB-C charging stations, durable EV charging cables, smart door locks, and reliable power electronics.
GONEO, manufactured by Gongniu Group Co., Ltd., specializes in a wide range of reliable and innovative electrical products and power solutions. Their product lineup includes high-efficiency USB-C charging stations, multi-port power adapters, smart electronic door locks, and robust electric vehicle (EV) charging cables and wallboxes.
Built with safety and convenience in mind, GONEO devices incorporate essential protections against overcurrent, overvoltage, short circuits, and overheating. Whether you need a compact travel adapter for daily use, a high-capacity power station for multiple devices, or an efficient EV Wallbox capable of handling 7kW to 22kW, GONEO delivers dependable performance.
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You can reach GONEO customer support via email at support@goneohome.com for troubleshooting, warranty claims, and general assistance.
Ensure the power cord is securely plugged in and the outlet is active. Verify that you are using certified cables and that you haven't exceeded the maximum wattage rating of the ports. Contact support if the issue persists.
User manuals for GONEO smart locks, like the GNK-SA01, can usually be downloaded from our repository. You can also refer to the printed guides included in the original packaging for setup instructions and factory reset steps.
Yes, GONEO products feature multiple safety protections, including over-current, over-voltage, short circuit, and over-temperature protections, ensuring safe operation for all your devices.
Typically, you need to remove and reinstall a battery, then press and hold the 'Reset Button' for over 10 seconds until you hear the sound prompt, followed by entering the initialization passcode '000#'. Check your specific model's manual to confirm these exact steps.