1. Safety Information
Please read this manual carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, or serious injury. Keep this manual for future reference.
- Professional Installation: Installation must be performed by a qualified electrician in accordance with all local and national electrical codes.
- Power Disconnection: Always disconnect power to the circuit breaker before performing any installation, maintenance, or wiring.
- Environmental Conditions: Do not operate the charging station outside its specified temperature range (-30°C to 55°C). Ensure the installation location is suitable for its IP65 (waterproof, dustproof) and IK10 (impact protection) ratings.
- Cable Integrity: Do not use the charging station if the charging cable or connector is damaged.
- Ventilation: Ensure adequate ventilation around the charging station.
2. What's in the Box
Carefully unpack the box and ensure all items are present:
- GONEO 7kW Charging Station
- Wall-mounting accessories (screws, expansion tubes)
- User Manual
- Cable Holder (Empty Socket)
- RFID Cards (2 pieces)
- 485 Communication Wire (for specific configurations)
Image: Contents of the product box, showing the charging station, wall-mounting accessories, user manual, cable holder, and RFID cards.
3. Installation
3.1 Physical Mounting
Follow these steps for secure wall mounting:
- Select Location: Choose a flat, vertical surface capable of supporting the charging station's weight. Ensure sufficient space for cable management and operation.
- Mark Drilling Points: Use the provided wall bracket as a template to mark the drilling points on the wall.
- Drill Holes: Drill holes at the marked points and insert the expansion tubes.
- Mount Bracket: Secure the wall bracket to the wall using the provided screws.
- Attach Charging Station: Carefully hang the charging station onto the mounted bracket.
Image: Step-by-step guide for physical installation, illustrating drilling, bracket attachment, and unit placement.
3.2 Wiring Connection
The charging station features a convenient front wiring port for easy installation and maintenance.
- Access Wiring Compartment: Use a screwdriver to remove the security screw and open the decorative cover at the bottom of the unit. Then, remove all fixing screws from the wiring cover to access the internal terminals.
- Connect Main Power: Route the main power cables (Live, Neutral, Earth) through the bottom cable hole and connect them securely to the corresponding terminal blocks (L, N, PE).
- Connect 485 Communication Wire (if applicable): If using 485 communication, prepare the 485 communication wire (485A and 485B). Connect these wires to the provided wiring terminal and then insert the terminal into the designated wire harness inside the unit. Ensure correct polarity (485A on the right side).
- Secure Covers: After all connections are made, reinstall the wiring cover and then the decorative cover, ensuring all screws are tightened.
Image: The front wiring port of the charging station, showing the internal terminal blocks for power connections.
Video: Tutorial demonstrating the connection of the 485 communication wire within the charging station.
3.3 SIM Card Installation
To enable 4G connectivity, install a SIM card:
- Access SIM Slot: With the wiring compartment open, locate the SIM card holder. Gently catch the bottom of the SIM card holder and pull it out.
- Insert SIM Card: Place your activated SIM card into the holder.
- Reinsert Holder: Carefully insert the SIM card holder back into the SIM slot until it clicks into place.
- Close Covers: Reinstall the wiring cover and decorative cover.
Video: Guide on how to install the SIM card into the charging station for 4G connectivity.
4. Operation
4.1 Powering On
Once properly installed and connected to power, the charging station will automatically power on. The 4.3-inch TFT screen will display the startup sequence and then show the standby interface.
4.2 Charging Process
The GONEO charging station is compatible with all Type 2 socket electric vehicles.
- Connect Vehicle: Plug the Type 2 charging connector firmly into your electric vehicle's charging port.
- Start Charging (RFID): If RFID authentication is enabled, tap your RFID card on the designated area of the charging station to initiate the charging session.
- Monitor Status: The TFT screen will display real-time charging information.
- Stop Charging (RFID): To end the session, tap your RFID card again. Disconnect the cable from your vehicle.
Image: Compatibility with Type 2 electric vehicles, showing various compatible car brands.
Image: Using an RFID card to authorize and control charging sessions.
4.3 App Control
The GONEO app provides advanced control and monitoring features for your charging station.
- Download App: Download the 'GONEO' app from the Android Play Store or iOS App Store.
- Connect Station: Follow the in-app instructions to connect your charging station via 4G, WiFi, or Bluetooth.
- Features: The app allows for remote start/stop, setting reservation modes, scheduling charging times, calculating electricity consumption, and monitoring the charging status in real-time.
Image: Overview of the GONEO app's remote control functionalities.
Image: Scheduled charging feature, allowing users to optimize charging times for cost savings.
Image: The GONEO app available for both Android and iOS platforms.
4.4 Display Information
The 4.3-inch TFT color screen provides clear and bright real-time charging data, including:
- Charging Current (Amperage)
- Voltage
- Power (kW)
- Energy Charged (kWh)
- Charging Time
- Connectivity Status (WiFi, Bluetooth, 4G, Ethernet)
Image: The 4.3-inch TFT LCD screen showing detailed charging parameters.
5. Maintenance
5.1 Cleaning
Regularly clean the exterior of the charging station with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the casing and screen.
5.2 Environmental Conditions
The GONEO charging station is designed for durability and can withstand various environmental conditions:
- IP65 Rating: Provides protection against dust ingress and low-pressure water jets from any direction, making it suitable for outdoor use.
- IK10 Rating: Offers high resistance against mechanical impacts.
- Temperature Range: Operates effectively in temperatures ranging from -30°C to 55°C.
Image: The charging station's robust design, suitable for various weather conditions with IP65 and IK10 ratings.
Image: The charging station's ability to function reliably across a wide range of temperatures, from -30°C to 55°C.
6. Troubleshooting
If you encounter issues with your GONEO charging station, consider the following:
- No Power: Check the circuit breaker and ensure all power connections are secure.
- Charging Not Starting: Verify the charging cable is properly connected to both the station and the vehicle. Ensure RFID authentication is correctly performed if enabled.
- App Connectivity Issues: Check your 4G, WiFi, or Bluetooth connection. Ensure the charging station is within range and has a stable network signal.
- Error Codes: The charging station's display or the GONEO app may show specific error codes. Refer to the app's help section or the full user manual for detailed explanations and solutions for each code.
- Slow Charging: Confirm the current setting (8A-32A) is appropriate for your vehicle and electrical supply.
For persistent problems or issues not covered here, please contact GONEO customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | GONEO |
| Model | D3E-B32A (Also D3E-B32B) |
| Power Output | Up to 7kW (Supports 7kW/7.2kW/7.4kW/7.68kW/3.5kW/3.6kW/3.7kW) |
| Current | 8A-32A (Adjustable) |
| Connector Type | Type 2 |
| Number of Ports | 1 |
| Connectivity | 4G, WiFi, Bluetooth, Ethernet (OCPP 1.6J) |
| Display | 4.3-inch TFT Color Screen |
| Protection Rating | IP65 (Waterproof, Dustproof), IK10 (Impact Protection) |
| Safety Features | Overcurrent, Overvoltage, Undervoltage, Overtemperature, Leakage, Grounding, Lightning, Short-circuit, Surge Protection |
| Item Weight | 7.21 Kilograms |
| Package Dimensions | 51.7 x 33.29 x 30.8 cm |
| Cable Length | 5 meters |
Image: Certifications for the GONEO charging station, ensuring safety and quality standards.
8. Warranty and Support
GONEO is committed to providing high-quality products and excellent customer service. With 30 years of experience in electrical appliance research and manufacturing, we have a robust after-sales team ready to assist you.
For any inquiries, technical support, or warranty claims, please refer to the contact information provided in your product packaging or visit the official GONEO website.
