GONEO D3E-B32A

GONEO 7kW 8A-32A Single-Phase OCPP Charging Station User Manual

Model: D3E-B32A

1. Safety Information

Please read this manual carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, or serious injury. Keep this manual for future reference.

2. What's in the Box

Carefully unpack the box and ensure all items are present:

Contents of the GONEO charging station box including the station, mounting hardware, user manual, RFID cards, and cable holder.

Image: Contents of the product box, showing the charging station, wall-mounting accessories, user manual, cable holder, and RFID cards.

3. Installation

3.1 Physical Mounting

Follow these steps for secure wall mounting:

  1. Select Location: Choose a flat, vertical surface capable of supporting the charging station's weight. Ensure sufficient space for cable management and operation.
  2. Mark Drilling Points: Use the provided wall bracket as a template to mark the drilling points on the wall.
  3. Drill Holes: Drill holes at the marked points and insert the expansion tubes.
  4. Mount Bracket: Secure the wall bracket to the wall using the provided screws.
  5. Attach Charging Station: Carefully hang the charging station onto the mounted bracket.
Diagram showing three steps for easy installation: drilling holes, fixing wall-mounting accessories, and opening the cover.

Image: Step-by-step guide for physical installation, illustrating drilling, bracket attachment, and unit placement.

3.2 Wiring Connection

The charging station features a convenient front wiring port for easy installation and maintenance.

  1. Access Wiring Compartment: Use a screwdriver to remove the security screw and open the decorative cover at the bottom of the unit. Then, remove all fixing screws from the wiring cover to access the internal terminals.
  2. Connect Main Power: Route the main power cables (Live, Neutral, Earth) through the bottom cable hole and connect them securely to the corresponding terminal blocks (L, N, PE).
  3. Connect 485 Communication Wire (if applicable): If using 485 communication, prepare the 485 communication wire (485A and 485B). Connect these wires to the provided wiring terminal and then insert the terminal into the designated wire harness inside the unit. Ensure correct polarity (485A on the right side).
  4. Secure Covers: After all connections are made, reinstall the wiring cover and then the decorative cover, ensuring all screws are tightened.
Close-up view of the charging station's front wiring port with internal connections visible.

Image: The front wiring port of the charging station, showing the internal terminal blocks for power connections.

Video: Tutorial demonstrating the connection of the 485 communication wire within the charging station.

3.3 SIM Card Installation

To enable 4G connectivity, install a SIM card:

  1. Access SIM Slot: With the wiring compartment open, locate the SIM card holder. Gently catch the bottom of the SIM card holder and pull it out.
  2. Insert SIM Card: Place your activated SIM card into the holder.
  3. Reinsert Holder: Carefully insert the SIM card holder back into the SIM slot until it clicks into place.
  4. Close Covers: Reinstall the wiring cover and decorative cover.

Video: Guide on how to install the SIM card into the charging station for 4G connectivity.

4. Operation

4.1 Powering On

Once properly installed and connected to power, the charging station will automatically power on. The 4.3-inch TFT screen will display the startup sequence and then show the standby interface.

4.2 Charging Process

The GONEO charging station is compatible with all Type 2 socket electric vehicles.

  1. Connect Vehicle: Plug the Type 2 charging connector firmly into your electric vehicle's charging port.
  2. Start Charging (RFID): If RFID authentication is enabled, tap your RFID card on the designated area of the charging station to initiate the charging session.
  3. Monitor Status: The TFT screen will display real-time charging information.
  4. Stop Charging (RFID): To end the session, tap your RFID card again. Disconnect the cable from your vehicle.
Image showing the Type 2 connector and various car brands compatible with the charging station.

Image: Compatibility with Type 2 electric vehicles, showing various compatible car brands.

A hand holding an RFID card near the charging station, indicating its use for authentication.

Image: Using an RFID card to authorize and control charging sessions.

4.3 App Control

The GONEO app provides advanced control and monitoring features for your charging station.

  1. Download App: Download the 'GONEO' app from the Android Play Store or iOS App Store.
  2. Connect Station: Follow the in-app instructions to connect your charging station via 4G, WiFi, or Bluetooth.
  3. Features: The app allows for remote start/stop, setting reservation modes, scheduling charging times, calculating electricity consumption, and monitoring the charging status in real-time.
Screenshot of the GONEO app showing remote control features like start/stop, reservation mode, electricity calculation, and charging status monitoring.

Image: Overview of the GONEO app's remote control functionalities.

Graph illustrating scheduled charging to take advantage of lower electricity costs during off-peak hours.

Image: Scheduled charging feature, allowing users to optimize charging times for cost savings.

Screenshots of the GONEO app interface for Android and iOS devices.

Image: The GONEO app available for both Android and iOS platforms.

4.4 Display Information

The 4.3-inch TFT color screen provides clear and bright real-time charging data, including:

Close-up of the 4.3-inch TFT LCD screen displaying charging information such as current, voltage, power, energy, and charging time.

Image: The 4.3-inch TFT LCD screen showing detailed charging parameters.

5. Maintenance

5.1 Cleaning

Regularly clean the exterior of the charging station with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the casing and screen.

5.2 Environmental Conditions

The GONEO charging station is designed for durability and can withstand various environmental conditions:

Image showing the charging station in rainy conditions, highlighting its waterproof, dustproof, and IK10 features.

Image: The charging station's robust design, suitable for various weather conditions with IP65 and IK10 ratings.

Image depicting the charging station operating in extreme cold (-30°C) and hot (55°C) climates.

Image: The charging station's ability to function reliably across a wide range of temperatures, from -30°C to 55°C.

6. Troubleshooting

If you encounter issues with your GONEO charging station, consider the following:

For persistent problems or issues not covered here, please contact GONEO customer support.

7. Specifications

FeatureSpecification
BrandGONEO
ModelD3E-B32A (Also D3E-B32B)
Power OutputUp to 7kW (Supports 7kW/7.2kW/7.4kW/7.68kW/3.5kW/3.6kW/3.7kW)
Current8A-32A (Adjustable)
Connector TypeType 2
Number of Ports1
Connectivity4G, WiFi, Bluetooth, Ethernet (OCPP 1.6J)
Display4.3-inch TFT Color Screen
Protection RatingIP65 (Waterproof, Dustproof), IK10 (Impact Protection)
Safety FeaturesOvercurrent, Overvoltage, Undervoltage, Overtemperature, Leakage, Grounding, Lightning, Short-circuit, Surge Protection
Item Weight7.21 Kilograms
Package Dimensions51.7 x 33.29 x 30.8 cm
Cable Length5 meters
Various certification documents for the GONEO charging station, including CB, TÜV-CE, RoHS, REACH, IP65, and IK10.

Image: Certifications for the GONEO charging station, ensuring safety and quality standards.

8. Warranty and Support

GONEO is committed to providing high-quality products and excellent customer service. With 30 years of experience in electrical appliance research and manufacturing, we have a robust after-sales team ready to assist you.

For any inquiries, technical support, or warranty claims, please refer to the contact information provided in your product packaging or visit the official GONEO website.

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