Manuals+

GONEO EV PHEV Charging Station Wallbox

GONEO EV PHEV Charging Station Wallbox User Manual

Model: EV PHEV Charging Station Wallbox Series

Brand: GONEO

1. Introduction

This manual provides essential information for the safe and efficient operation of your GONEO EV PHEV Charging Station Wallbox. This advanced charging solution is designed for home use, offering a 5-meter Type 2 charging cable, 4G and WiFi app control, and RFID card functionality. It boasts robust construction with IP65 and IK10 ratings, ensuring durability and safety in various environments. Available in multiple power configurations (7KW, 11KW, 22KW), it caters to a wide range of electric and plug-in hybrid vehicles.

2. What's in the Box

Please verify that all components are present and undamaged upon unpacking.

Contents of the GONEO EV PHEV Charging Station Wallbox package
Image: Unboxing the GONEO EV PHEV Charging Station, showing the charger unit, cable, RFID cards, cable holder, wall-mounting accessories, and user manual.
  • GONEO EV PHEV Charging Station Wallbox Unit
  • Type 2 Charging Cable (5 meters)
  • RFID Cards (2 pieces)
  • Cable Holder
  • Wall-mounting Accessories (screws, anchors)
  • User Manual (this document)

3. Specifications

Feature Description
Brand Name GONEO
Origin Mainland China
Power Output Options 7KW (32A), 11KW (16A), 22KW (32A)
Charging Cable Type Type 2
Cable Length 5 meters
Connectivity WiFi, 4G (optional), Bluetooth, Ethernet, OCPP 1.6J
User Interface TFT LCD Screen, RFID Card, Mobile App
Ingress Protection (IP) Rating IP65 (Dust tight and protected against water jets)
Impact Protection (IK) Rating IK10 (Protected against 20 joules impact)
Operating Temperature -30°C to 55°C
Certifications TÜV (R 50635999 0001), CE (AT 50644227 0001), IECEE (JPTUV-162195), RoHS (326023478a 001)
Package Dimensions (L x W x H) 56 cm x 13 cm x 48 cm
Package Weight 6.34 kg
TFT LCD Screen displaying charging information and connectivity options
Image: Close-up of the TFT LCD screen showing charging current, voltage, energy, charging time, and icons for Wi-Fi, Bluetooth, Ethernet, and OCPP 1.6J connectivity.

4. Installation and Setup

The GONEO EV PHEV Charging Station is designed for wall-mounting. Due to the electrical nature of this product, professional installation by a qualified electrician is highly recommended to ensure safety and compliance with local electrical codes.

4.1. Site Selection

  • Choose a location near your parking spot that is protected from direct impact and allows easy access to the charging cable.
  • Ensure the mounting surface is structurally sound and can support the weight of the charging station.
  • Maintain adequate clearance around the unit for ventilation and maintenance.

4.2. Mounting the Charging Station

  1. Use the provided wall-mounting accessories (screws and anchors) to securely attach the charging station to the chosen wall.
  2. Ensure the unit is level and firmly fixed.
  3. Install the cable holder next to the charging station for convenient cable management.

4.3. Electrical Connection

WARNING: Electrical installation must be performed by a certified professional. Failure to do so may result in serious injury, property damage, or voiding of warranty.

  • Connect the charging station to a dedicated electrical circuit as per local regulations and the product's power requirements (7KW, 11KW, or 22KW).
  • Ensure proper grounding is established.
  • Verify all connections are tight and secure.

4.4. Initial Power-Up

Once installed, power on the unit. The TFT LCD screen will display the startup sequence. Follow the on-screen prompts or refer to the detailed user manual for initial configuration, including WiFi or 4G setup.

5. Operating Instructions

5.1. Basic Charging Process

  1. Ensure the charging station is powered on.
  2. Connect the Type 2 charging cable to your electric vehicle's charging port.
  3. Authenticate using either the mobile app or an RFID card (see sections 5.2 and 5.3).
  4. The charging process will begin automatically after successful authentication.
  5. To stop charging, authenticate again via the app or RFID card, or disconnect the cable from your vehicle once charging is complete.

5.2. App Remote Control

The GONEO charging station can be controlled remotely via a dedicated mobile application (available for WiFi and 4G models). This app allows for enhanced control and monitoring of your charging sessions.

Mobile app interface for remote control of the EV charger
Image: A smartphone displaying the app interface for remote control, showing options for remote start/stop, reservation mode, electricity calculation, and charging status monitoring.
  • Remote Start/Stop: Initiate or terminate charging sessions from anywhere.
  • Reservation Mode: Schedule charging sessions to take advantage of off-peak electricity rates.
  • Calculate Electricity: Monitor and track electricity consumption for each charging session.
  • Monitor Charging Status: View real-time charging data, including current, voltage, energy, and charging time.

5.3. RFID Card Usage

The included RFID cards provide a convenient and secure method to authorize charging sessions, preventing unauthorized use of your charging station.

Hand holding an RFID card near the charging station for authentication
Image: A hand presenting an RFID card to the charging station, illustrating the authentication process to prevent unauthorized charging.
  1. To start charging, tap an authorized RFID card against the designated reader area on the charging station.
  2. To stop charging, tap the RFID card again.

5.4. Charging Status Indicators

The charging station is equipped with a dynamic LED light strip that provides a quick visual indication of its operational status:

Diagram showing LED light strip colors and their meanings
Image: Diagram illustrating the LED light strip on the charging station, with color codes: Green for 'Connected to network', Blue for 'Charging in progress', and Red for 'Fault state'.
  • Green: Connected to network (ready for charging or idle).
  • Blue: Charging in progress.
  • Red: Fault state (indicates an error or issue).

6. Safety Features

The GONEO EV PHEV Charging Station is built with multiple layers of protection to ensure safe and reliable operation for both the user and the connected vehicle.

Diagram illustrating multiple security protection features of the EV charger
Image: Diagram showing various security protections: Overcurrent, Undervoltage, Leakage, Overvoltage, Overtemperature, Grounding, Lightning, Surge, and Short-circuit Protection.
  • Overcurrent Protection: Prevents damage from excessive current flow.
  • Undervoltage Protection: Safeguards against low voltage conditions.
  • Leakage Protection: Detects and prevents electrical leakage.
  • Overvoltage Protection: Protects against high voltage spikes.
  • Overtemperature Protection: Shuts down if internal temperatures exceed safe limits.
  • Grounding Protection: Ensures proper electrical grounding for safety.
  • Lightning Protection: Offers defense against lightning strikes.
  • Surge Protection: Guards against sudden power surges.
  • Short-circuit Protection: Prevents damage from short circuits.
  • IP65 Rating: Provides protection against dust ingress and low-pressure water jets.
  • IK10 Rating: Offers high resistance against mechanical impacts.

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your charging station.

7.1. Cleaning

  • Ensure the charging station is powered off before cleaning.
  • Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals.
  • Keep the charging cable and connector clean and free from dirt or debris.

7.2. Regular Checks

  • Periodically inspect the charging cable for any signs of wear, cuts, or damage.
  • Check the charging connector for any foreign objects or corrosion.
  • Ensure the wall-mounting is secure and there are no loose parts.
  • The unit is designed for use in a wide range of climates, from -30°C to 55°C.
Image showing the EV charger operating in extreme cold and hot climates
Image: The charging station depicted in both a snowy, cold environment (-30°C) and a desert, hot environment (55°C), highlighting its suitability for diverse climates.

8. Troubleshooting

If you encounter issues with your charging station, refer to the following basic troubleshooting steps. For persistent problems, contact customer support.

8.1. Common Issues

  • No Power: Check the main power supply to the charging station. Ensure circuit breakers are not tripped.
  • Charging Not Starting:
    • Ensure the charging cable is securely connected to both the station and the vehicle.
    • Verify that the RFID card is authorized or the app authentication is successful.
    • Check the LED indicator for a 'Red' fault state.
  • Red LED Indicator: A red light indicates a fault. Disconnect the cable, power cycle the unit (turn off and on), and try again. If the fault persists, consult the detailed user manual or contact support.
  • App Connectivity Issues: Ensure your charging station has a stable WiFi or 4G connection. Check your home network or 4G signal strength.

9. User Tips

  • Optimize Charging Schedules: Utilize the app's reservation mode to schedule charging during off-peak hours to save on electricity costs.
  • Keep RFID Cards Safe: Treat your RFID cards like keys to prevent unauthorized use of your charging station.
  • Monitor Usage: Regularly check the app or the TFT screen for charging statistics to understand your energy consumption patterns.

10. Warranty and Support

The GONEO EV PHEV Charging Station Wallbox comes with a 2-year warranty, ensuring peace of mind regarding product quality and performance. For detailed warranty terms and conditions, please refer to the warranty card included with your product or contact the seller directly.

For technical support, troubleshooting assistance, or any inquiries regarding your charging station, please contact GONEO customer service through the official channels provided at the time of purchase or on the product packaging.

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