Leading designer of automotive electronics, specializing in vehicle security, remote start systems, and connected car technology under brands like Viper and Clifford.
Directed is North America’s largest designer and marketer of consumer-branded vehicle security and remote start systems. Now a subsidiary of VOXX Electronics, Directed is the company behind award-winning automotive aftermarket brands such as Viper, Clifford, Python, and Autostart. Known for innovation in the connected car space, Directed developed the Viper SmartStart app, bridging the gap between smartphones and vehicles.
The company provides a wide range of replacement remotes, security sensors, and installation accessories designed to integrate seamlessly with modern automotive electronics. Due to the complexity of these systems, Directed strongly recommends professional installation by authorized dealers to ensure proper functionality and warranty compliance.
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User guides and owner's manuals for Directed products, including Viper and Clifford systems, can be downloaded from the Directed support website or found on this page.
Remote programming procedures vary significantly by model (e.g., 1-button, 4-button, 2-way remotes). Refer to the specific user guide for your model or visit an authorized dealer.
In the United States, the Magnuson-Moss Warranty Act protects consumers' rights to use aftermarket parts. However, Directed recommends professional installation to ensure the system does not interfere with vehicle electronics.
If your system is in Valet Mode (security disabled), you typically need to turn the ignition on and press the valet switch (control center button) once, or use a specific remote command found in your owner's manual.