Directed SmartStart Pro 4G LTE GPS Module User Manual

1. Introduction

This manual provides detailed instructions for the Directed SmartStart Pro 4G LTE GPS Module (DSM550). This device enhances your existing Directed remote-start system by enabling smartphone control and advanced GPS tracking capabilities. It allows you to remotely lock/arm, unlock/disarm, start your vehicle, release the trunk, activate a panic alarm, and monitor your vehicle's location and speed via the SmartStart application on your smartphone.

2. Safety Information

Important safety precautions for the Directed SmartStart Pro 4G LTE GPS Module:

• Professional installation by an authorized Directed Electronics dealer is highly recommended to ensure proper functionality and to maintain product warranty.
• Do not attempt to open or modify the device. This may void the warranty and cause damage.
• Ensure the device is installed in a location that does not obstruct vehicle operation or safety features.
• Keep the device away from excessive heat, moisture, and direct sunlight.
• Only use the power harness provided with the SmartStart Pro module.
• This device is not compatible with BlackBerry devices.

3. Package Contents

Verify that all components are present in the package:

• Directed SmartStart Pro 4G LTE GPS Module (DSM550)
• Power Harness
• User Manual (this document)

Image: The Directed SmartStart Pro 4G LTE GPS Module (DSM550) shown with its retail packaging and a smartphone displaying the SmartStart application interface. The module itself is a black rectangular device with a multi-colored wire harness extending from one end.

4. Setup and Installation

The Directed SmartStart Pro module requires professional installation and activation by an authorized Directed Electronics dealer. Attempting self-installation may result in damage to the device or vehicle, and will void the product warranty.

4.1. Pre-Installation Considerations

• Ensure your vehicle is already equipped with a compatible Directed remote-start system. The SmartStart Pro module enhances this system with smartphone control and GPS features.
• Locate an authorized Directed Electronics installer in your area.

4.2. Professional Installation Process

During installation, the authorized dealer will:

1. Connect the SmartStart Pro module to your existing remote-start system using the provided power harness.
2. Securely mount the module in a suitable location within the vehicle, ensuring optimal GPS signal reception.
3. Perform necessary programming and configuration of the module with your vehicle's system.
4. Activate the SmartStart Pro service through Directed Electronics. This typically involves providing the dealer with the module's serial number and your account information.
5. Assist you with downloading and setting up the Directed SmartStart application on your smartphone.

Note: The module's LEDs will indicate mobile network, GPS, and mobile security system communication status. The installer will verify these indicators are correct before activation.

5. Operating Instructions

The Directed SmartStart Pro module allows you to control and monitor your vehicle using the Directed SmartStart smartphone application. The application is compatible with iPhone (iOS 4.3 or later) and Android (SDK 1.6 or later) devices.

5.1. Downloading the SmartStart App

• Search for "Directed SmartStart" in your device's app store (Apple App Store for iOS, Google Play Store for Android).
• Download and install the application.
• Log in using the credentials provided during activation.

5.2. Key Features and Functions

Once logged in, the SmartStart app provides access to the following features:

• Remote Start: Start your vehicle's engine remotely. Your vehicle must already have a remote-start system installed.
• Lock/Arm: Lock your vehicle's doors and arm the security system.
• Unlock/Disarm: Unlock your vehicle's doors and disarm the security system.
• Trunk Release: Open your vehicle's trunk remotely (if supported by your vehicle and remote-start system).
• Panic Button: Activate your vehicle's alarm for emergency situations.
• GPS Tracking: View your vehicle's current location on a map, vehicle speed, and set customized GPS alerts (e.g., geofencing).
• Auxiliary Channels: Control up to two auxiliary functions (e.g., power windows, heated seats) if configured by your installer.

Important: Response time from command to vehicle action is typically very fast with the 4G LTE module.

6. Maintenance

The Directed SmartStart Pro module is designed for minimal maintenance. Follow these guidelines to ensure optimal performance:

• Software Updates: Ensure your SmartStart application is always updated to the latest version available in your app store for new features and bug fixes.
• Service Subscription: The SmartStart Pro module requires an active service subscription for cellular communication and GPS features. Ensure your subscription is current to avoid service interruption. Contact Directed Electronics or your authorized dealer for subscription details.
• Cleaning: Keep the module free from dust and debris. Use a soft, dry cloth for cleaning. Do not use liquid cleaners or solvents.
• Environmental Conditions: Avoid exposing the module to extreme temperatures or high humidity.

7. Troubleshooting

If you experience issues with your Directed SmartStart Pro module, refer to the following common problems and solutions:

For issues not listed here, or if troubleshooting steps do not resolve the problem, please contact your authorized Directed Electronics installer or Directed customer support.

8. Specifications

9. Warranty Information

Directed Electronics provides a limited warranty for the SmartStart Pro 4G LTE GPS Module. The warranty typically covers defects in materials and workmanship under normal use.

• Warranty Validity: The warranty is generally valid only when the product is installed by an authorized Directed Electronics dealer. Self-installation may void the warranty.
• Proof of Purchase: Retain your original purchase receipt and installation documentation as proof of purchase and professional installation.
• Claim Process: For warranty claims, contact your authorized Directed Electronics installer or Directed customer support. Do not return the product directly to the place of purchase without prior authorization.

Specific warranty terms and conditions may vary. Please refer to the warranty card included with your product or visit the official Directed Electronics website for the most current and detailed warranty information.

10. Customer Support

For technical assistance, service inquiries, or subscription management, please contact:

• Authorized Directed Electronics Installer: Your installer is the primary point of contact for installation-related questions and initial troubleshooting.
• Directed Electronics Customer Support: Visit the official Directed Electronics website for support resources, FAQs, and contact information.
• Online Resources: Check the SmartStart app's help section or the Directed Electronics website for updated user guides and troubleshooting tips.