Cassida helps businesses move money forward with professional-grade currency counters, coin sorters, and counterfeit detection solutions.
Cassida Corporation is a global leader in the design and manufacture of professional cash handling solutions. Headquartered in San Diego, California, Cassida specializes in heavy-duty money processing equipment tailored for retail, banking, and small business environments. Their extensive product lineup includes mixed-bill value counters, high-speed coin sorters, and advanced counterfeit detectors utilizing UV, MG, and IR technologies.
Known for reliability and precision, Cassida products like the 5500 and 6600 series employ ValuCount™ technology to streamline daily cash management. The company is dedicated to empowering businesses with accurate, efficient tools to eliminate manual counting errors and protect against financial loss.
Latest manuals from manuals+ curated for this brand.
Watch setup, installation, and troubleshooting videos for this brand.
Common questions about manuals, registration, and support for this brand.
These errors usually indicate double notes or chain notes. You may need to adjust the feeding gap using the adjustment screw located on the rear of the machine (narrower for new bills, wider for worn bills).
Ensure the bill stack is squared and neat before loading. Place the bills between the hopper guides in the center to prevent jamming and ensure accurate counting.
Yes, most Cassida models come equipped with detection features such as Ultraviolet (UV) and Magnetic (MG) sensors. Advanced models may also use Infrared (IR) detection.
You can reach the San Diego-based support team via the contact form on the official Cassida USA website or by visiting the support page for troubleshooting guides.