1. Introduction
The Cassida C300 is a professional coin counter, sorter, and wrapper/roller designed for efficient handling of USD coinage. This device accurately counts and sorts coins at a speed of 300 coins per minute, featuring Quickload coin tubes for easy wrapping and compatibility with an optional thermal printer for detailed reports.
2. Safety Information
- Ensure the device is connected to a power source that matches the specified voltage requirements.
- Keep hands and loose clothing away from moving parts during operation.
- Do not operate the machine with wet hands or in damp environments.
- Unplug the device before cleaning or performing any maintenance.
- Keep out of reach of children.
3. Package Contents
Verify that all items are present in the package:
- Cassida C300 Coin Counter, Sorter, and Wrapper/Roller Unit
- Power Cable
- 5 Coin Tubes
- 5 Coin Bins
- 1 Set of Coin Wrappers
- User Manual (this document)
4. Product Overview
Familiarize yourself with the components of your Cassida C300 unit.

Figure 4.1: Overview of the Cassida C300 Coin Counter with key components labeled, including the hopper, control panel, coin tubes, and bins. This image illustrates the durable metal handle, space-saving design, and flush bins designed to prevent spilling.
- Hopper: Top-loading tray for coins (capacity up to 2000 coins).
- Control Panel: Digital display and buttons for operation (SET, BAT, +, -, PRINT, CLEAR, START, STOP).
- Coin Tubes: Slots for inserting coin wrappers for automatic rolling.
- Coin Bins: Removable trays for collecting sorted coins when not using wrappers.
- Handle: Durable and stylish metal handle for portability.
5. Setup
- Unpack the Unit: Carefully remove the Cassida C300 from its packaging. Retain packaging for future transport or storage.
- Place on a Stable Surface: Position the coin counter on a flat, stable surface to ensure proper operation and prevent tipping.
- Connect Power: Plug the power cable into the back of the unit and then into a suitable electrical outlet.
- Install Coin Collection: Decide whether to use coin wrappers or coin bins.
- For Wrapping: Insert the appropriate preformed coin wrappers into the Quickload coin tubes. Ensure they are seated correctly.
- For Sorting into Bins: Place the provided coin bins into their respective slots beneath the coin exits.
6. Operating Instructions
6.1 Basic Counting and Sorting
- Power On: Press the power button (if available, otherwise the unit powers on when plugged in). The display will illuminate.
- Load Coins: Place a batch of mixed or sorted coins into the hopper at the top of the machine. Do not overfill.
- Start Counting: Press the START button. The machine will begin processing coins, sorting them into the designated tubes or bins.
- Monitor Display: The display will show the total count and a breakdown by denomination.
- Stop Counting: Press the STOP button at any time to pause or end the counting process.
- Clear Count: Press the CLEAR button to reset the count for a new batch.

Figure 6.1: The Cassida C300 actively counting and sorting coins, demonstrating the hopper filled with various denominations and the digital display showing current totals.
6.2 Using Quickload Coin Tubes for Wrapping
The C300 features Quickload coin tubes for efficient coin wrapping.
- Insert Wrappers: Place preformed coin wrappers into the corresponding Quickload tubes. Ensure the wrappers are fully seated.
- Count Coins: Follow the basic counting steps (Section 6.1). Coins will automatically fill the wrappers.
- Remove Full Wrappers: Once a wrapper is full, it can be easily removed from the bottom of the tube. The Quickload system allows for quick replacement with a new wrapper without interrupting the sorting process for other denominations.

Figure 6.2: A close-up view of the Cassida C300's Quickload coin tubes, showing how coin wrappers are inserted and filled. This system facilitates faster coin wrapping compared to traditional methods.

Figure 6.3: An illustration comparing the Quickload tube design of the C300, which allows wrappers to be easily pulled out, versus a standard coin sorter that requires tube removal for wrapper replacement.
6.3 Using Coin Bins
When not wrapping coins, the C300 sorts coins into individual bins.
- Install Bins: Ensure coin bins are correctly placed in their slots. The flush design with magnetic hold prevents accidental spills.
- Count Coins: Follow the basic counting steps (Section 6.1). Coins will be sorted into the appropriate bins.
- Empty Bins: Periodically empty the bins as they fill to prevent overflow and ensure continuous operation.

Figure 6.4: The Cassida C300 with its coin bins installed, showing various denominations sorted into their respective compartments. The flush design helps prevent spills.
6.4 Printing Reports (Optional)
The C300 is compatible with the Cassida Thermal Printer (sold separately) to generate detailed counting reports.
- Connect Printer: Connect the compatible thermal printer to the C300 unit as per the printer's instructions.
- Count Coins: Perform a coin count as usual.
- Print Report: After counting, press the PRINT button on the C300 control panel. A detailed report showing denomination breakdown and total value will be printed.

Figure 6.5: The Cassida C300's digital display showing a total count and denomination breakdown, alongside a thermal printer generating a physical report. This feature aids in record-keeping and bank deposits.
7. Maintenance
Regular maintenance ensures the longevity and accuracy of your Cassida C300.
- Power Off and Unplug: Always turn off and unplug the unit before performing any cleaning or maintenance.
- Clean the Hopper and Coin Path: Use a soft, dry cloth or a small brush to remove dust, lint, and coin residue from the hopper and the coin sorting path. Accumulated debris can affect counting accuracy and cause jams.
- Clean Sensors: Gently wipe any visible sensors with a cotton swab to ensure they are free from obstruction.
- Avoid Liquids: Do not use liquid cleaners or abrasive materials, as these can damage the machine's components.
- Regular Inspection: Periodically inspect the coin tubes and bins for any wear or damage.

Figure 7.1: An example of a specialized cleaning spray, which can be used for maintaining coin counters. Always refer to the product's specific cleaning instructions.
8. Troubleshooting
This section addresses common issues you might encounter with your Cassida C300.
| Problem | Possible Cause | Solution |
|---|---|---|
| Inaccurate Counts | Dust or debris on sensors; foreign objects mixed with coins; worn coins. | Clean the machine thoroughly, especially sensors. Ensure only standard USD coins are processed. Avoid mixing foreign currency. |
| Coin Jams | Overfilling the hopper; foreign objects; bent or damaged coins; incorrect coin wrapper type. | Reduce coin quantity in hopper. Remove foreign objects. Use only preformed coin wrappers (flat wrappers can cause jams). Clear any jammed coins carefully. |
| Machine Not Powering On | Power cable not connected; power outlet issue. | Check power cable connection. Try a different power outlet. |
| Coins Spilling from Bins | Bins are full; bins not properly seated. | Empty bins regularly. Ensure bins are correctly inserted and flush with the machine. |

Figure 8.1: An illustration comparing the use of preformed coin wrappers (recommended) versus flat coin wrappers (not recommended) in a coin sorter. Preformed wrappers help prevent jams and ensure smooth operation.
9. Specifications
| Feature | Detail |
|---|---|
| Model | C300 |
| Brand | Cassida |
| Counting Speed | 300 coins/minute |
| Hopper Capacity | Up to 2000 coins |
| Bin Capacity | 400-850 coins (depending on denomination) |
| Product Dimensions | 11 x 11 x 10 inches |
| Item Weight | 12.42 pounds |
| Material Type | Metal, Plastic, Rubber |
| Color | Gray |
| Manufacturer | Cassida USA |
10. Warranty and Support
Cassida stands behind the quality of its products.
- Warranty: The Cassida C300 includes a 1-year warranty covering parts and labor.
- Lifetime Support: Cassida provides lifetime technical support for this product.
For technical assistance, warranty claims, or general inquiries, please contact Cassida support:
- Phone: +1 (888) 800-0303
- Website: Visit the Cassida Store on Amazon

Figure 10.1: Information regarding Cassida's 1-year warranty and lifetime support, including contact details for customer service.
11. Video Resources
While this manual provides comprehensive instructions, visual aids can be helpful. Please note that specific video URLs with required metadata (creator_type, m3u8 format) were not available in the provided product data. If official instructional videos become available, they would typically be embedded here.



