Asurion is a leading provider of device insurance, extended warranties, and tech support services for cell phones, consumer electronics, and home appliances.
Asurion is a global tech care company providing insurance, warranty, and tech support services for mobile phones, consumer electronics, and home appliances. Partnering with major wireless carriers, retailers, and pay-TV providers, Asurion offers comprehensive protection plans such as Home+, Preferred Care, and Complete Protect.
Their services cover accidental damage, mechanical breakdowns, and standard wear and tear, ensuring that users can quickly repair or replace their essential devices. With a vast network of repair experts, Asurion provides in-home appliance repairs, walk-in mobile device fixes, and 24/7 technical support.
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You can file an Asurion claim online 24/7 by visiting the Asurion claims portal or by calling the customer support number associated with your specific retailer or carrier protection plan.
Asurion protection plans generally cover accidental damage from handling (like drops and spills), mechanical and electrical breakdowns after the manufacturer's warranty expires, and in some plans, loss and theft.
Yes, a non-refundable deductible or service fee is typically charged for approved insurance or service contract claims. The amount varies based on the device tier and claim type.
Yes, for eligible devices and locations, Asurion offers same-day screen repair where a technician can come to your home or office, or you can visit an authorized repair center.
Claims should ideally be filed within 30 days of discovering the damage, loss, or theft. Waiting longer may affect claim approval depending on the specific terms of your coverage.