Advantech is a global leader in industrial IoT, embedded computing, and automation technology, providing hardware and software solutions for smart manufacturing and smart city applications.
Advantech Co., Ltd. is a global leader in the fields of IoT intelligent systems and embedded platforms. Founded in 1983, the company has established itself as a pioneer in industrial automation, offering a comprehensive portfolio of products including embedded computing systems, industrial automation solutions, intelligent HMIs, industrial networking, and intelligent video solutions.
With a vision to enable an intelligent planet, Advantech focuses on hardware and software solutions that facilitate the adoption of Industry 4.0, edge computing, and smart city technologies. Their Industrial Automation Group provides ruggedized and reliable hardware such as tablet PCs, industrial display systems, and distributed I/O modules designed for harsh environments.
Headquartered in Taiwan with significant operations in the United States (Cincinnati, OH) and worldwide, Advantech collaborates with partners to co-create business ecosystems that accelerate the goal of industrial intelligence.
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Detailed in the user manual: pressing and holding the power button for 10 seconds while the computer is running will reset (reboot) the system.
Official drivers, BIOS updates, and datasheets are available at the Advantech Support Portal (support.advantech.com).
You can perform a warranty lookup using your product serial number on the Advantech eRMA service website.
Default credentials vary by product line (e.g., routers vs. HMI). Consult the specific user manual for your model; common defaults are often 'admin'/'admin' or 'root' with no password, but this is model-dependent.
You can reach US support by phone at +1-888-576-9668 or via email at eainfo@advantech.com.