1. Introduction
This manual provides comprehensive instructions for the Symcode USB Wired 2D 1D Barcode Scanner with Stand. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. Please read this manual thoroughly before using the scanner.
2. Product Overview
2.1 Key Features
- Versatile Scanning: Reads 1D, 2D, QR, Data Matrix, PDF417, and other barcode types, including blurry or damaged codes.
- Hands-Free Operation: Includes a sturdy stand for automatic scanning, suitable for various environments.
- Customizable Configuration: Options for prefix/suffix settings and character deletion for data formatting.
- Sound Control: Adjustable audio feedback with an on/off option.
- USB Connectivity: Simple plug-and-play setup via wired USB, compatible with Windows, Mac, and POS systems.
2.2 Package Contents
Verify that all items are present in the package:
- Symcode Barcode Scanner
- Adjustable Stand
- USB Cable (integrated)
- User Manual (this document)
3. Setup
3.1 Connecting the Scanner
- Unpack the barcode scanner and its stand.
- Assemble the stand if necessary, ensuring the scanner can be securely placed.
- Connect the integrated USB cable from the scanner to an available USB port on your computer or POS system.
- The system will automatically detect and install the necessary drivers. No additional software installation is typically required for basic operation.

Figure 3.1: Scanner connected via USB. The image also illustrates barcode configuration options like adding prefixes or suffixes, and deleting characters. Example barcodes shown are '123456789 ABC' (Add Suffix), 'ABC 123456789' (Add Prefix), '123456' (Delete Character), and a QR code with '0123456789128'.
3.2 System Compatibility
The scanner is compatible with various operating systems and devices:
- PC (Windows)
- Mac OS
- POS Systems
- Laptops, Tablets, Smartphones (via compatible USB host functionality)
- Linux
- Android
- iOS

Figure 3.2: Multi-system compatibility. The scanner can identify all ID barcodes and works with various platforms.
4. Operating Instructions
4.1 Scanning Modes
The scanner supports three primary scanning modes:
- Auto-sensing Scanning Mode: When placed on the stand, the scanner automatically detects a barcode within its field of view and scans it without requiring a trigger press.
- Continuous Scanning Mode: The scanner continuously emits a scan beam, allowing for rapid scanning of multiple barcodes without individual trigger presses.
- Key Trigger Mode: The scan beam is activated only when the trigger button on the scanner is pressed. This mode is typically used when holding the scanner by hand.

Figure 4.1: Three types of scanning modes: Auto-sensing, Continuous, and Key Trigger. The auto-sensing mode is ideal for hands-free operation with the stand.
4.2 Barcode Decoding Capability
The scanner is designed to decode a wide range of 1D and 2D barcodes, even if they are blurry, incomplete, or displayed on a screen.
- 1D Barcodes: UPC/EAN, Code 128, Code 39, Code 93, Code 11, Interleaved 2 of 5, Industrial 2 of 5, Matrix 2 of 5, Standard 2 of 5, Codabar, MSI, etc. (ITF, Fraued Barcode, Profiled Barcode examples shown in image)
- 2D Barcodes: QR Code, Data Matrix, PDF417, Aztec, Maxicode, etc.

Figure 4.2: 2D & 1D Super Decoding Ability. The scanner can read various barcode types, including those that are blurry or incomplete. Examples include Data Matrix, QR Code, PDF417, ITF, Fraued Barcode (e.g., '1 234567 890135'), and Profiled Barcode (e.g., '4 603146 002134').

Figure 4.3: 1D/2D Printed and Screen Code scanning. The scanner can read barcodes from physical labels and digital displays.
4.3 Sound Control
The scanner provides audio feedback upon successful scans. You can adjust or disable this sound according to your working environment.
- To Turn on the Sound, scan the corresponding configuration barcode.
- To Turn off the Sound, scan the corresponding configuration barcode.

Figure 4.4: Sound control options. Scan the provided configuration barcodes to enable or disable the scanner's audio feedback. The QR codes are represented by 'WSM04000000.' for turning sound on and 'WSM04000001.' for turning sound off.
5. Maintenance
- Cleaning: Use a soft, dry cloth to clean the scanner's exterior. For the scanning window, use a lint-free cloth lightly dampened with a mild, non-abrasive cleaner. Avoid harsh chemicals or abrasive materials.
- Storage: Store the scanner in a cool, dry place away from direct sunlight and extreme temperatures.
- Cable Care: Avoid bending or twisting the USB cable excessively to prevent internal damage.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner not responding | USB cable not properly connected; Driver issue; Power issue. | Ensure USB cable is securely plugged into both the scanner and the computer. Try a different USB port. Restart the computer. |
| Cannot scan barcodes | Incorrect scanning mode; Barcode damaged/unreadable; Insufficient lighting; Scanner window dirty. | Verify the scanner is in the correct operating mode (e.g., Key Trigger for handheld). Ensure the barcode is clear and well-lit. Clean the scanner window. Try scanning a known good barcode. |
| No sound feedback | Sound feature is disabled. | Scan the "Turn on the Sound" configuration barcode (refer to Section 4.3). |
| Data not transmitting correctly | Incorrect prefix/suffix settings; Software incompatibility. | Review the scanner's configuration settings for prefix/suffix. Ensure your application is correctly configured to receive scanner input. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Symcode |
| Model | B0GCLM4ZGD |
| Connectivity Technology | USB Cable, Wired |
| Compatible Devices | Computer, Mac, POS |
| Power Source | USB Powered |
| Scan Rate | 900 scans/second |
| Operating Voltage | 5 Volts |
| Real Angle of View | 45 Degrees |
| Dimensions (D x W x H) | 2.8"D x 3.5"W x 7"H |
| Supported Barcodes | 1D (e.g., UPC/EAN, Code 128, Code 39), 2D (e.g., QR Code, Data Matrix, PDF417) |
8. Warranty and Support
8.1 Warranty Information
This Symcode barcode scanner comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or improper maintenance.
Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For technical assistance, troubleshooting, or warranty inquiries, please contact Symcode customer support through the retailer where the product was purchased or visit the official Symcode website for contact information.
Symcode Store Link: Visit the Symcode Store on Amazon