Important Safety Information
Please read and understand this entire manual before attempting to assemble, operate, or install this electric fireplace. Failure to follow these instructions may result in electric shock, fire, property damage, or personal injury.
- Always disconnect power before cleaning or performing any maintenance.
- Do not operate any fireplace with a damaged cord or plug, or if the heater has malfunctioned or been dropped/damaged in any manner.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and away from the sides and rear.
- This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the fireplace is left operating and unattended.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.
- Do not use outdoors.
Setup and Installation
The Touchstone Sideline Infinity Pro offers versatile installation options and requires careful measurement for proper fit.
Installation Options
This electric fireplace supports four installation configurations:
- 3-Sided: All three glass panels are visible.
- Left-Visible: The front and left glass panels are visible.
- Right-Visible: The front and right glass panels are visible.
- Front-Only: Only the front glass panel is visible.
The unit can be connected via a standard plug-in or hardwired for a seamless setup.
Measurements and Rough Opening
Before installation, accurately measure the height, width, and depth of your intended fireplace opening to ensure a perfect fit. The recommended rough opening dimensions for the 40-inch model are:
- Height: 26 1/2 inches
- Depth: 9 3/4 inches
- Width: 40 1/2 inches
Image: Diagram illustrating the required rough opening dimensions for the Touchstone Sideline Infinity Pro 40-inch electric fireplace, showing height, width, and depth measurements.
Image: A side profile view of the Sideline Infinity Pro electric fireplace, highlighting its 9 1/4 inch depth for recessed installation.
Included Media Options
The fireplace comes with decorative media to enhance the visual appeal of the ember bed:
- Painted crushed glass crystals
- Realistic driftwood pieces
Operating Instructions
The Sideline Infinity Pro offers multiple ways to control its features, including a touchscreen panel, remote control, and a smartphone app with WiFi and Alexa compatibility.
Control Panel Guide
The integrated touchscreen control panel provides direct access to various settings:
Image: A detailed guide to the fireplace's control panel, showing icons and their functions for thermostat, display, timer, heat, flame color, flame brightness, power, and Wi-Fi.
Remote Control and App Operation
For convenience, use the included remote control or the dedicated smartphone app. The app also enables smart home integration with Alexa.
Image: An illustration of the various control methods for the fireplace, including the physical remote, the smartphone app, and the built-in control panel, highlighting features like flame color, ember bed color, timer, heat, and smart home compatibility.
Flame and Lighting Customization
Personalize your fireplace ambiance with a wide range of visual settings:
- Flame Colors: Choose from 6 realistic flame color options.
- Flame Speed & Intensity: 5 adjustable levels for both flame speed and intensity.
- Ember Bed Colors: 13 color options with 4 predefined levels, plus a pulsating setting.
- Down Lighting: 13 color options to enhance the overall display.
- Crackle Sound: Built-in crackle sound feature with adjustable volume for added realism.
Image: A visual representation of the extensive customization options for the fireplace's flame, ember bed, and downlighting colors, alongside the included decorative media.
Image: A grid showcasing the six distinct flame color options available for the Sideline Infinity Pro series.
Image: A grid displaying the thirteen different ember bed color options for the Sideline Infinity Pro series.
Image: A grid illustrating the thirteen different downlighting color options for the Sideline Infinity Pro series.
Heating System
The fireplace includes a powerful heater for supplemental warmth:
- Wattage: 1500W/750W settings.
- Thermostat: Adjustable temperature range from 68-88°F.
- Heating Coverage: Provides efficient supplemental heat for rooms up to 400 sq. ft.
- Timer: Programmable timer from 30 minutes to 9 hours.
- The heat function can be operated independently of the flame effects.
Image: An overview of the flexible heating system, detailing the timer function, thermostat control, and the ability to enjoy the fireplace with or without the heat function.
Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace.
Cleaning
- Glass Panel: Clean the glass panel with a soft, damp cloth. Do not use abrasive cleaners or spray liquids directly onto the glass.
- Exterior Surfaces: Wipe exterior surfaces with a soft, dry cloth.
- Air Vents: Periodically vacuum the air intake and exhaust vents to prevent dust buildup, which can impede heater performance. Ensure the unit is off and unplugged before cleaning vents.
General Care
- Ensure the power cord is not pinched or resting against sharp edges.
- Store the fireplace in a dry, dust-free location when not in use for extended periods.
Troubleshooting
If you encounter issues with your fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, power switch off, or circuit breaker tripped. | Check power connection, ensure main power switch is on, reset circuit breaker. |
| No flame effect. | Flame effect is turned off. | Activate flame effect using the control panel, remote, or app. |
| Heater not producing heat. | Heater off, thermostat set too low, or overheat protection activated. | Turn heater on, increase thermostat setting, allow unit to cool if overheat protection engaged. |
| Remote control not working. | Dead batteries, obstruction, or remote out of range. | Replace AAA batteries (2 required), remove obstructions, operate within range. |
| WiFi/App connectivity issues. | Incorrect WiFi password, weak signal, or app not properly configured. | Verify WiFi password, ensure strong signal, re-pair device in the app. |
If problems persist after attempting these solutions, please contact customer support.
Specifications
Detailed technical specifications for the Touchstone Sideline Infinity Pro 40-inch Electric Fireplace (Model 80064).
| Feature | Detail |
|---|---|
| Brand | Touchstone |
| Model Name | Sideline Infinity Pro |
| Item Model Number | 80064 |
| Product Dimensions | 9.25"D x 40"W x 26"H |
| Item Weight | 104 pounds |
| Material | Alloy Steel |
| Finish Type | Glass and Black Steel |
| Installation Type | Recessed |
| Power Source | Corded Electric |
| Power Consumption | 1500 Watts |
| Heat Output | 5000 British Thermal Units |
| Heating Coverage | 400 sq ft |
| Special Features | Adjustable Thermostat, Corded, Crackle Speaker, Multicolor Flame, Overheat Protection, WiFi-Enabled |
| Included Components | Built-in Crackle Speaker System, Driftwood, Painted Crushed Glass Crystals, Remote Control |
| Number of Batteries | 2 AAA batteries required (for remote) |
| UPC | 631361800642 |
Warranty Information
This Touchstone electric fireplace comes with a Limited Warranty. Please refer to the warranty documentation included with your product for specific terms, conditions, and duration. Keep your proof of purchase for warranty claims.
Customer Support
For further assistance, technical support, or warranty inquiries, please contact Touchstone Home Products customer service.
You can find more information and contact details by visiting the Touchstone Home Products Seller Page on Amazon.