1. Product Overview
The Hover-1 Ace R350 is a foldable electric scooter designed for efficient and comfortable urban commuting. It features a powerful motor, long-lasting battery, and advanced safety features to ensure a reliable riding experience.

Figure 1: The Hover-1 Ace R350 Electric Scooter in Grey.
Key Features:
- Powerful Motor: Equipped with a 350W brushless motor, capable of reaching a max speed of 16 mph.
- Extended Range: A 36.5V/8Ah lithium-ion battery provides up to 20 miles of riding on a single charge.
- Durable Tires: 10-inch self-sealing tubeless tires offer puncture resistance and a smooth ride.
- Advanced Suspension: Dual front shock suspension system absorbs impacts for enhanced comfort on varied terrains.
- Intuitive Display: Premium LED display shows current speed, speed mode, battery level, and miles traveled.
- Portable Design: Easily foldable for convenient storage and transport.
- Certified Safety: UL2272 certified for comprehensive electric mobility device safety.

Figure 2: Overview of the Ace R350's key performance metrics and features, including max speed, distance, tire size, and weight capacity.
2. Setup and Assembly
Your Hover-1 Ace R350 scooter comes partially assembled. Follow these steps to complete the setup and prepare for your first ride.
2.1 Unboxing and Initial Inspection
- Carefully remove all components from the packaging.
- Verify that all parts listed in the packing list are present.
- Inspect the scooter for any visible damage from shipping.
2.2 Handlebar Assembly
- Gently pull the handlebar stem upwards until it locks into place. Ensure the folding mechanism is securely latched.
- Align the handlebar with the stem, ensuring no wires are pinched.
- Secure the handlebar using the provided screws and tools. Typically, there are 6 screws to fasten.

Figure 3: The Ace R350 features a convenient folding design for easy storage and portability.
2.3 Initial Charging
- Before first use, fully charge the scooter's battery.
- Connect the wall charger to the charging port on the scooter.
- A full charge typically takes approximately 6.5 hours. The LED display will indicate charging status.
3. Operating Instructions
Familiarize yourself with the controls and safety guidelines before operating your scooter.
3.1 Powering On/Off and Speed Modes
- To power on, press and hold the power button on the handlebar.
- To power off, press and hold the power button again until the display turns off.
- Cycle through speed modes (Eco, Drive, Sport) by pressing the mode button. Each mode offers different speed and acceleration profiles.
3.2 Braking System
- The Ace R350 is equipped with a dual braking system: a front drum brake and an electronic rear brake.
- Apply both brakes simultaneously for optimal stopping power and control.
3.3 LED Display and Controls

Figure 4: The premium LED display provides real-time information about your ride.
- The display shows speed, battery level, current speed mode, and total mileage.
- Adjust the LED headlight for optimal visibility during night rides.
- Use the integrated bell to alert pedestrians and other riders.
3.4 Safety Guidelines
- Always wear a helmet and appropriate safety gear when riding.
- Adhere to local traffic laws and regulations.
- Avoid riding in wet conditions or on slippery surfaces.
- Do not exceed the maximum weight limit of 264 pounds.
4. Maintenance
Regular maintenance ensures the longevity and optimal performance of your scooter.
4.1 Tire Care
The 10-inch self-sealing tubeless tires are designed to resist punctures. However, regularly inspect them for wear and tear. While self-sealing, severe punctures may still require professional attention.

Figure 5: Close-up of the wide, non-slip foot deck and the durable 10-inch self-sealing tubeless tires.
4.2 Battery Maintenance
- Charge the battery fully after each use, especially if storing for an extended period.
- Avoid completely draining the battery to prolong its lifespan.
- Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures.
4.3 General Cleaning
Wipe down the scooter with a damp cloth after use. Do not use harsh chemicals or abrasive cleaners. Avoid direct water spray to electronic components.
5. Troubleshooting
This section addresses common issues you might encounter with your Hover-1 Ace R350 scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on. | Low battery; loose connections. | Charge the battery; check all cable connections. |
| Reduced range or speed. | Under-inflated tires; heavy load; riding uphill; cold weather. | Ensure tires are properly inflated; reduce load; ride on flat terrain; battery performance may be affected by temperature. |
| Brakes not responding effectively. | Brake cable adjustment needed; worn brake pads. | Adjust brake cable tension; inspect and replace brake pads if worn. |
| Unusual noises during operation. | Loose components; debris in wheels. | Inspect and tighten all screws and bolts; clear any debris from wheels and motor area. |
For issues not listed here or if solutions do not resolve the problem, please contact customer support.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | Hover-1 |
| Model Name | Ace R350 |
| Motor Power | 350 Watts |
| Max Speed | 16 mph |
| Max Distance Range | 18.5 Miles (up to 20 miles with 36.5V/8Ah battery) |
| Wheel Size | 10 Inches |
| Tire Type | Self-Sealing Tubeless |
| Weight Limit | 264 Pounds |
| Item Weight | 39 Pounds |
| Charging Time | 6.5 Hours |
| Frame Material | Aluminum |
| Special Features | Digital Display, Dual Braking System, Lights, Foldable, Rechargeable |
| Safety Certification | UL2272 Certified |
7. Warranty and Support
The Hover-1 Ace R350 Electric Scooter comes with a 1-Year Limited Warranty covering parts and labor from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use.
For warranty claims, technical support, or any questions regarding your scooter, please contact Hover-1 customer service. Keep your proof of purchase for warranty validation.
Additional support resources may be available on the official Hover-1 website: Visit the Hover-1 Store
8. Official Product Videos
Watch these official videos for visual guides and further information on your Hover-1 Ace R350 Electric Scooter.
H-1 Pro Series Ace R350 Overview
Video 1: A detailed overview of the H-1 Pro Series Ace R350 electric scooter, highlighting its features and design. This video is provided by the vendor.
Ace R350 and R450 Features
Video 2: This video showcases the features common to both the Ace R350 and R450 models, including performance and design aspects. This video is provided by the vendor.





