HPRT MT620 Pro

HPRT MT620Pro Portable Thermal Printer User Manual

Model: MT620 Pro

1. Introduction

The HPRT MT620Pro is a compact, inkless portable thermal printer designed for convenient printing on the go. It utilizes advanced thermal printing technology to produce 300 dpi high-definition prints without the need for ink cartridges or toner. This printer supports various thermal paper sizes, including US Letter, Legal, A4, A5, and 4-inch widths. It offers versatile connectivity options, allowing wireless printing via Bluetooth from iOS and Android devices, and wired printing via USB cable from Windows and macOS computers.

HPRT MT620Pro Portable Thermal Printer with labeled components: Power Button, Operational Status LED, Cover-opening Button, Paper Inlet. Also shows product dimensions and weight.

Image 1.1: Overview of the HPRT MT620Pro Portable Thermal Printer with key features labeled. Dimensions are 10.4 x 2.2 x 1.7 inches, and weight is 1.16 lb.

The printer features a built-in rechargeable battery, providing up to 96 hours of working time on a full charge. An automatic shutdown function activates after 15 minutes of inactivity to conserve power. Its automatic paper suction mechanism simplifies paper loading, requiring only insertion into the paper inlet.

2. What's in the Box

Upon unboxing your HPRT MT620Pro Portable Thermal Printer, please ensure all the following items are present:

  • 1 Portable Thermal Printer
  • 10 Sheets US Letter Thermal Paper
  • 1 Charging Cable (USB-C)
  • 1 USB-C Plug Adapter
  • 1 User Manual (this document)

3. Setup

3.1. Charging the Printer

Before initial use, fully charge the printer using the provided USB-C charging cable and adapter. Connect the USB-C cable to the printer's charging port and the other end to a power source. The operational status LED will indicate charging status.

3.2. Loading Thermal Paper

The HPRT MT620Pro printer exclusively uses thermal paper. Ensure the paper is thermal-sensitive and compatible with the printer's width range (4 to 8.5 inches).

  1. Gently pull the cover-opening button to open the top cover of the printer.
  2. Adjust the paper separator inside the printer to match the width of your thermal paper.
  3. Insert the thermal paper face up into the paper inlet. The printer will automatically feed the paper into position.
  4. Close the top cover until you hear a "click" sound, indicating it is securely latched.
HPRT MT620Pro Portable Thermal Printer showing different thermal paper types: US Letter/Legal, A4, A5, and 4 inch. Also shows single sheet, folded, and roll paper loading methods.

Image 3.1: Illustration of compatible thermal paper sizes and loading methods for the HPRT MT620Pro printer.

3.3. Connecting to Mobile Devices (iOS/Android)

To print wirelessly from your smartphone or tablet:

  1. Download the "Hereprint" app from your device's app store (Google Play Store for Android, Apple App Store for iOS).
  2. Ensure Bluetooth is enabled on your mobile device.
  3. Turn on the printer by holding the power button for 3 seconds. The operational status LED will illuminate.
  4. Open the "Hereprint" app and follow the on-screen instructions to search for and connect to your HPRT MT620Pro printer via Bluetooth.
Four steps for mobile printing: 1. Search and download 'Hereprint' app. 2. Turn on Bluetooth. 3. Select printer in app. 4. Choose content to print.

Image 3.2: Steps for connecting the HPRT MT620Pro printer to a mobile device via Bluetooth.

3.4. Connecting to PC (Windows/macOS)

To print from your computer, a USB connection and driver installation are required:

  1. Turn on the printer by holding the power button for 3 seconds.
  2. Connect the printer to your computer using the provided USB-C cable.
  3. Visit the official HPRT website (https://download.hprt.com/HPRT-MT620) to download the appropriate printer driver for your operating system (Windows or macOS).
  4. Install the downloaded driver by following the on-screen instructions. Ensure the printer remains connected via USB during installation.

Video 3.1: This video demonstrates the process of connecting the HPRT MT620Pro printer to a PC via USB and installing the necessary drivers for printing.

4. Operation

4.1. Printing from Mobile Devices

Once connected via Bluetooth:

  1. Open the "Hereprint" app.
  2. Select the type of content you wish to print (e.g., pictures, documents, web pages, or scanned items).
  3. Adjust print settings such as density, margins, and paper type within the app.
  4. Tap the "Print" button to initiate printing.
Smartphone screen showing the 'Hereprint' app interface with options for Pictures, Documents, Webpages, Scanning, and History. The app also displays printer connection status and battery level.

Image 4.1: The 'Hereprint' app interface for mobile printing, showing various content options.

4.2. Printing from PC

After driver installation and USB connection:

  1. Open the document, image, or web page you wish to print on your computer.
  2. Access the print function (usually File > Print or Ctrl+P/Cmd+P).
  3. From the list of available printers, select "HPRT MT620Pro".
  4. Adjust print preferences such as paper size, orientation, and number of copies as needed.
  5. Click "Print" to send the job to the printer.

5. Maintenance

5.1. General Care

  • Keep the printer clean and free from dust. Use a soft, dry cloth for exterior cleaning.
  • Avoid exposing the printer to extreme temperatures, direct sunlight, or high humidity.
  • Do not use abrasive cleaners or solvents on the printer's surface.

5.2. Thermal Paper Handling

  • Always use high-quality thermal paper to ensure optimal print quality and printer longevity.
  • Store thermal paper in a cool, dry place away from direct light and heat to prevent premature fading.
  • Avoid touching the thermal-sensitive surface of the paper unnecessarily.

6. Troubleshooting

If you encounter issues with your HPRT MT620Pro printer, refer to the following common solutions:

ProblemPossible CauseSolution
Printer not turning onLow battery or power issueCharge the printer fully using the provided USB-C cable and adapter.
Unable to connect via BluetoothBluetooth not enabled, printer not in pairing mode, or app issueEnsure Bluetooth is on, restart the printer and app, try re-pairing from the app.
Printer not recognized by PCDriver not installed or USB connection issueVerify driver installation, try a different USB port or cable, restart PC and printer.
Poor print quality (faint, blank lines)Incorrect paper loading, low battery, or print head issueEnsure thermal paper is loaded face up, charge the printer, clean the print head if necessary (refer to manufacturer guidelines).
Paper jamImproper paper loading or foreign objectOpen the top cover, carefully remove any jammed paper or obstructions. Reload paper correctly.

7. Specifications

FeatureDetail
Model NameMT620 Pro
Product Dimensions2.2"D x 10.4"W x 1.7"H
Item Weight1.16 pounds
Printing TechnologyThermal
Printer Ink TypeNo Ink (Inkless)
Printer OutputMonochrome (Black)
Maximum Print Resolution300x300 Dots Per Inch (DPI)
Max Print Speed (Black & White)10 ppm (pages per minute)
Connectivity TechnologyBluetooth, USB Type C
Compatible DevicesLaptops, PC, Smartphones, Tablets
Controller TypeAndroid, iOS
Maximum Media Size4 to 8.5 inches wide (US Letter, Legal, A4, A5, 4 inch)
Max Input Sheet Capacity10 sheets
Battery LifeUp to 96 hours working time (on full charge)
Auto ShutdownAfter 15 minutes of inactivity

8. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official HPRT website. Contact details for customer support are typically available on the manufacturer's website or within the product packaging.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.