Gotrax G4 & XR Ultra Electric Scooter User Manual

1. Introduction

Welcome to the Gotrax Electric Scooter family! This manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your new Gotrax G4 and Gotrax XR Ultra electric scooters. Please read this manual thoroughly before your first ride to ensure your safety and the longevity of your scooters.

This bundle includes two distinct models: the Gotrax G4, designed for longer distances with a powerful 500W motor and 10-inch pneumatic tires, and the Gotrax XR Ultra, a lightweight model ideal for shorter commutes, featuring an 8.5-inch honeycomb tire and a 300W motor. Both scooters are foldable for convenient storage and transport.

2. Safety Information

Your safety is paramount. Always adhere to the following guidelines:

• Always wear a certified helmet and appropriate safety gear (knee pads, elbow pads) when riding.
• Familiarize yourself with local laws and regulations regarding electric scooter use.
• Do not ride under the influence of alcohol or drugs.
• Avoid riding in wet conditions, heavy rain, or on slippery surfaces.
• Maintain a safe distance from pedestrians and other vehicles.
• Do not perform stunts or sudden maneuvers.
• Ensure all bolts and fasteners are tightened before each ride.
• Maximum load capacity for both models is 264 lbs (120 kg). Do not exceed this limit.

3. Package Contents

Upon opening your package, please verify that all items are present and in good condition:

• Gotrax G4 Electric Scooter
• Gotrax XR Ultra Electric Scooter
• 2 x Charging Adapters
• User Manual (this document)
• Assembly Tools (if required for handlebar attachment)
• Anti-theft cable lock (for G4)

Image: The Gotrax G4 (black) and XR Ultra (pink) electric scooters, as they appear in the bundle.

4. Setup and Initial Use

4.1 Assembly

Both scooters come mostly pre-assembled. The main step is typically attaching the handlebar stem.

1. Carefully remove the scooter from its packaging.
2. Lift the handlebar stem until it clicks into place. Ensure the folding mechanism is securely locked.
3. Attach the handlebar to the stem, aligning the cables and ensuring a snug fit. Use the provided tools to tighten any screws.
4. Check that all connections are secure and there is no wobble in the handlebar.

Image: The Gotrax G4 electric scooter, fully assembled and ready for use.

Image: The Gotrax XR Ultra electric scooter, fully assembled and ready for use.

4.2 Initial Charging

Before your first ride, fully charge both scooters. This helps to condition the battery for optimal performance and lifespan.

• Locate the charging port on the scooter (usually near the deck).
• Plug the charging adapter into a standard wall outlet, then connect the charging cable to the scooter's charging port.
• The indicator light on the charger will typically turn red during charging and green when fully charged.
• Charging time may vary, but expect several hours for a full charge. Refer to the specifications section for exact times.
• Do not leave the scooter charging unattended for extended periods once fully charged.

5. Operating Your Scooter

5.1 Power On/Off and Display

To power on, press and hold the power button on the display console. The display will illuminate, showing battery level, speed, and other indicators. Press and hold the power button again to turn off the scooter.

The smart display on the G4 and the console on the XR Ultra provide real-time information:

• Battery Level: Indicates remaining charge.
• Speed: Shows current riding speed.
• Headlight Status: Indicates if the headlight is on or off.
• Speed Settings/Modes: Allows selection of different speed modes (if applicable).

5.2 Riding Instructions

1. Place one foot firmly on the deck.
2. Push off with your other foot to gain initial momentum (kick-start).
3. Once moving, gently press the throttle lever to engage the motor.
4. To slow down or stop, release the throttle and apply the brake lever. Both models feature a disc braking system for responsive stopping.
5. Use the headlight and taillight for visibility, especially in low-light conditions.

Image: A man riding the Gotrax G4 electric scooter, demonstrating its use for commuting.

Image: A woman riding the Gotrax XR Ultra electric scooter, highlighting its compact design and ease of use.

5.3 Folding Mechanism

Both the G4 and XR Ultra feature a portable folding frame for easy storage and transportation.

1. Ensure the scooter is powered off.
2. Locate the folding latch or lever near the base of the handlebar stem.
3. Engage the release mechanism (this may involve pulling a lever or pressing a button).
4. Carefully fold the handlebar stem down towards the rear wheel until it locks into place.
5. To unfold, reverse the process, ensuring the stem is securely locked upright before riding.

Image: A woman carrying the Gotrax XR Ultra electric scooter in its folded state, demonstrating its portability.

6. Maintenance

Regular maintenance ensures the safety and extends the lifespan of your electric scooters.

6.1 Cleaning

• Wipe down the scooter with a damp cloth after each use.
• Do not use high-pressure water jets or immerse the scooter in water.
• Avoid harsh chemical cleaners that may damage the finish.

6.2 Tire Care

• Gotrax G4 (10" Pneumatic Tires): Regularly check tire pressure and inflate to the recommended PSI (usually found on the tire sidewall or in the quick start guide). Proper inflation prevents punctures and ensures a smooth ride.
• Gotrax XR Ultra (8.5" Honeycomb Tires): These tires are solid and maintenance-free, providing cushioning without the risk of punctures. No inflation is required.
• Inspect tires for wear, cuts, or embedded debris.

6.3 Battery Care

• Charge the battery fully after each use, especially if storing for an extended period.
• If storing for long periods, charge the battery to about 50-70% every 30-60 days to prevent deep discharge.
• Store the scooter in a cool, dry place, away from direct sunlight and extreme temperatures.

6.4 Brake Adjustment

• Periodically check the brake levers for proper tension and responsiveness.
• If brakes feel loose or too tight, consult a professional or refer to online resources for adjustment instructions.

7. Troubleshooting

Here are some common issues and their potential solutions:

If you encounter issues not listed here or if solutions do not resolve the problem, please contact Gotrax customer support.

8. Specifications

Detailed specifications for both Gotrax G4 and XR Ultra models:

9. Warranty Information

Gotrax products typically come with a limited warranty covering manufacturing defects. Please refer to the warranty card included with your purchase or visit the official Gotrax website for the most current and detailed warranty policy, including coverage duration and terms. Keep your proof of purchase for warranty claims.

10. Customer Support

For further assistance, technical support, or spare parts, please contact Gotrax customer service. You can typically find contact information on the official Gotrax website or through the retailer where you purchased the product.

Official Gotrax Website: Visit the Gotrax Store on Amazon

Note: No official product videos from the seller were available in the provided data for embedding in this manual.