Congratulations On Your Purchase!
This user manual will help you assemble and operate your new electric scooter. Be sure to read ALL OF THE INFORMATION in this manual before riding.
NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: It's very important that you get parental permission before riding your electric scooter.
Important Safety Information
Don't Ride Until You Read This:
ALWAYS wear a helmet when riding your electric scooter.
Make sure your scooter has a full battery before taking it out to ride.
Always be aware of local road laws, and follow them.
Do not ride the scooter under the influence of drugs or alcohol.
Always respect pedestrians.
Do not ride under wet conditions. The scooter may slide from under your feet causing injury. Wet conditions may damage the electronics and void the warranty.
Warning Message
- Avoid water: The scooter is not waterproof. Electronics may be damaged by water, and water damage is not covered by warranty. Riding in wet conditions is dangerous and may result in injury.
- Abuse: Physical damage due to negligent care and extreme riding is not covered.
- When you ride the Gotrax Electric Scooter, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
- Do not modify the product from the manufacturer's original design; this will void the warranty.
- Keep hands and all body parts away from moving parts while operating the scooter.
- Before riding: Ensure the scooter is operating correctly before each use.
- Before riding: Check that the braking system is functioning properly and that all safety labels are in place and understood.
- Before riding: Ensure all axle guards, chain guards, or other covers/guards supplied by the manufacturer are in place and in serviceable condition.
- Before riding: Check that the tires are in good condition, inflated properly, and have sufficient tread remaining.
- Never exceed the 220 lb (100 kg) maximum load rating.
- The electric scooter should never be used by children under the age of 13.
- Maximum Speed: Your electric scooter has a maximum speed of 15.5 mph.
Unpack
You should find each of these items in your box:
- Electric Scooter
- Console & Handlebars
- Approved Power Adapter / Charging Unit
- Allen Wrench
- Screws
- Tire Gauge Pipe
- Safety Pin
Diagram shows the following items labeled: 1. Electric Scooter, 2. Console & Handlebars, 3. Power Adapter, 4. Allen Wrench, 5. Screws, 6. Tire Gauge Pipe, 7. Safety Pin.
Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping.
Get To Know Your Scooter
The electric scooter comes partially assembled.
Diagram shows an electric scooter with labels pointing to its components: Headlight, Handbrake, Tiller, Accelerator (right thumb throttle), Console, Charger Port, Hook, Folding Mechanism, Fender Buckle, Hub Motor, Kickstand, Disc Brake.
Assemble Your Scooter
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Press down on the rear fender, separate the folding hook and fender buckle, then lift the tiller upright. Once the scooter is locked in the upright position, verify by gently trying to fold.
Diagram shows a hand pressing down on the rear fender and lifting the tiller.
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Use an Allen wrench to loosen the screws located at the hook and detach. Once you've removed the hook and screws, make sure to remove the cover from the top of the tiller.
Diagram shows an Allen wrench loosening screws on the folding hook mechanism, with arrows indicating removal.
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Place the console into the top of the tiller.
Diagram shows a hand inserting the console into the tiller.
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Take the cord that is attached to the hook and bring it to the front of the tiller. Pull the handbrake towards you and insert the round metal piece into the opening. String the small silver cord through the solid piece of the handbrake. Make sure the metal piece on the red cord is pushed fully into the handbrake.
Diagram shows a cord being routed and inserted into the handbrake mechanism.
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Grab the red cord and hook and bring it back behind the tiller and reattach the hook to the back of the tiller using the screws and an Allen wrench. The red cord should go around the tiller.
Diagram shows the hook being reattached to the tiller with screws and an Allen wrench.
Charge Your Scooter
Before using the scooter, you must fully charge the battery.
Diagram shows the electric scooter connected to a power adapter plugged into a wall outlet, with the charging cable connected to the scooter's charging port.
- Open the rubber charging port cover.
- Insert the charging plug into the port.
- The charger box will have a green light when fully charged and a red light when charging.
- When you are done charging, be sure to cover the charging port to keep it clear of dust and debris.
- Charging Time: 4 hours
Charging Requirement: Make sure to charge your scooter in conditions that do not exceed 104 degrees Fahrenheit or below 32 degrees Fahrenheit.
Scooter Console Functions
- To power the scooter on, press and hold the red button for 1 second.
- To power the scooter off, press and hold the red button for 5 seconds.
- To power the headlight on or off, press the red button for 1 second while the scooter is powered on.
- To change between 1st and 2nd gear, press the red button for 2 seconds. The display screen on the console will switch from the number 1 for 1st gear and number 2 for the 2nd gear.
The console on the scooter displays speed in MPH, Battery life, and what gear the scooter is currently in.
Diagram shows the scooter console display with indicators for speed, battery, and gear, and a hand pressing the control button.
Riding Tips
- Start riding your electric scooter with one foot on the platform and one foot on the ground. Use your foot on the ground to push off and, at the same time, press the throttle button to begin movement.
- Press the handbrake to slow down or stop.
- The scooters perform best on a smooth surface, e.g., carparks, smooth roads, footpaths, & bike lanes.
- Always clean your scooter (wheels, platform, etc.). It's a machine and needs to be maintained.
- Do not press the throttle while walking with the scooter beside you.
- Be aware of the terrain you are riding on; watch out for curbs and obstacles!
- Use the red button to change between gears as you would on a bike, cycling through them according to the terrain and elevation. First gear provides more torque for going uphill; second gear offers more speed for straightaways.
- Cruise Control: To activate cruise control, press the right-hand throttle down for 10 seconds. To deactivate cruise control, press either the right-hand throttle or brake button.
Putting Your Scooter Away/Folding
Before folding the scooter, make sure that the scooter is powered off.
Folding: Ensure the electric scooter is powered off, hold the tiller and pull out the spring pin on the right folding panel, then rotate the spring pin counterclockwise. Insert the hook on the tiller into the loop on the rear fender buckle. You may hear a click, which indicates successful folding and locking.
Unfolding: Press the rear fender and pull the tiller up to unfold the electric scooter. The spring pin will insert itself in place within the folding lever to lock the folding mechanism.
Diagram 1 shows the upright scooter. Diagram 2 shows the scooter in its folded state.
Maintenance & Repair
Regular cleaning and maintenance will extend your electric scooter's life.
Cleaning and storage: If the scooter is dirty, wipe it clean with a soft damp cloth.
Brake Adjustments & Service: If you need brake adjustments or any service, contact the customer service team. Do not attempt to repair the scooter yourself, as this can void your warranty and risk damaging the scooter.
Tires: If tire pressure is low, fill to the recommended PSI on the side of the tire. Recommended PSI: 50.
DO NOT use alcohol, gasoline, kerosene, or other corrosive chemical solvents to clean the scooter, as they can severely damage its appearance and structure. Do not use a pressure washer, as it may also damage the electronics.
Storage: When not in use, store the scooter in a dry and cool location. Avoid storing outdoors, as sun exposure can damage its appearance and wear on the battery and tires.
Tightening the Tiller: If the tiller is loose or wiggles while riding, tighten the screws. Open the plastic cover and use the Allen wrench to tighten the screws.
Battery Information
- Only use the approved Gotrax power adapter to charge your scooter; others may cause risk of fire & equipment damage.
- Improper disposal of used batteries can seriously pollute the environment. Please comply with local disposal regulations.
- Store your scooter and power adapter in conditions that do not exceed 122 degrees Fahrenheit or go below -4 degrees Fahrenheit.
- Warning - Risk of Fire: No User Serviceable Parts. Prolonged exposure to UV Rays, Rain, and the Elements may damage enclosed materials. Store indoors when not in use.
Troubleshooting
User manuals are frequently updated at gotrax.com. The company reserves the right to update and change manuals online.
Please contact the customer service team if you are experiencing problems or need more detailed information. They can be reached at gotrax.com.
Warranty
For warranty information, please visit www.gotrax.com.
