HOCO TWS EW34

HOCO EW34 True Wireless Earphones User Manual

Model: TWS EW34 | Brand: HOCO

Introduction

Thank you for choosing the HOCO EW34 True Wireless Earphones. This manual provides essential information on how to set up, operate, maintain, and troubleshoot your earphones to ensure optimal performance and longevity. Please read this manual carefully before using the product.

Package Contents

Before you begin, please ensure all items are present in the package:

Setup

1. Initial Charging

Before first use, fully charge the charging case and earphones. Place both earphones into the charging case. Connect the charging cable to the charging port on the case and to a USB power source.

HOCO EW34 Earphones in open charging case

Image: HOCO EW34 earphones placed inside their open charging case, showing the charging indicators.

The indicator light on the charging case will show the charging status. Ensure the case is fully charged before using the earphones for the first time.

HOCO EW34 Charging Case with USB port

Image: The HOCO EW34 charging case, closed, displaying the USB charging port on the side.

2. Bluetooth Pairing

  1. Ensure the earphones are charged and inside the charging case.
  2. Open the charging case. The earphones will automatically enter pairing mode, indicated by a flashing light (if applicable).
  3. On your device (smartphone, tablet, etc.), enable Bluetooth.
  4. Search for "HOCO EW34" in the list of available Bluetooth devices.
  5. Select "HOCO EW34" to connect. Once connected, a voice prompt will confirm the successful pairing.
  6. The earphones will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.

Operating Instructions

Wearing the Earphones

Gently insert the earphones into your ears, ensuring a comfortable and secure fit. Adjust them slightly until the sound quality is optimal and they feel stable.

HOCO EW34 Earphones and case on a wooden surface

Image: The HOCO EW34 earphones and their charging case resting on a wooden surface next to a book, illustrating their compact size.

Basic Controls (Touch Sensitive)

The HOCO EW34 earphones feature touch-sensitive controls. Specific functions may vary slightly based on your device and application.

Maintenance

Proper maintenance ensures the longevity and performance of your HOCO EW34 earphones.

Troubleshooting

If you encounter issues with your HOCO EW34 earphones, try the following solutions:

ProblemPossible Solution
Earphones not pairing with device.
  • Ensure Bluetooth is enabled on your device.
  • Make sure earphones are charged.
  • Forget "HOCO EW34" from your device's Bluetooth list and try pairing again.
  • Place earphones back in the case, close, wait a few seconds, then open again to reset pairing mode.
No sound from one or both earphones.
  • Check volume levels on both your device and the earphones.
  • Ensure earphones are properly connected to your device.
  • Re-pair the earphones.
  • Clean any debris from the earphone speakers.
Charging case not charging.
  • Ensure the charging cable is securely connected to both the case and the power source.
  • Try a different charging cable or power adapter.
  • Check the charging port for any debris.
Poor sound quality.
  • Ensure the earphones are properly seated in your ears.
  • Move closer to your connected device to avoid interference.
  • Clean the earphone speakers.

Specifications

Here are the technical specifications for the HOCO EW34 True Wireless Earphones:

Warranty and Support

For warranty information, please refer to the warranty card included with your purchase or visit the official HOCO website. Warranty terms and conditions may vary by region.

If you require further assistance or encounter issues not covered in this manual, please contact HOCO customer support through their official website or the retailer from whom you purchased the product. Please have your product model number (TWS EW34) and proof of purchase ready when contacting support.

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