Introduction
The Pixio PS2D Ultrawide Heavy-Duty Premium Dual Monitor Arm Stand is designed to enhance your workspace by providing a flexible and ergonomic solution for mounting two computer monitors. This manual provides comprehensive instructions for the safe and efficient installation, operation, and maintenance of your monitor arm.
This monitor arm is compatible with flat and curved monitors ranging from 17 to 35 inches, supporting up to 33 lbs per arm. It features VESA 75x75mm and 100x100mm mounting patterns, gas spring technology for smooth adjustments, integrated cable management, and versatile C-clamp or grommet installation options.
Product Features
- Wide Compatibility: Fits 17" to 35" flat and curved computer monitors, including ultrawide, supporting up to 33 lbs (15 kg) on each arm. Compatible with VESA 75x75mm or 100x100mm mounting hole patterns.
- Height & Articulation Adjustment: Utilizes Gas Spring Technology for smooth, sag-free adjustments. Offers +90° to -45° tilt, 180° swivel, and 360° screen rotation for optimal viewing angles. Features a longer and taller gas spring arm for heavy-duty applications.
- Integrated Cable Management: Arm covers route power and AV cables, ensuring a clean and organized workspace. Includes a cable management pocket at the base for tucking away cables and storing adjustment tools.
- Easy Installation: Comes with both C-clamp (default) and grommet kits. Designed for top-down installation, eliminating the need to access the bottom of the desk. The C-clamp fits desks 0.39 inches to 2 inches thick, and the grommet installation fits up to 1.7 inches.
- Durable Construction: Built with heavy-duty materials to ensure stability and longevity for your monitors.
Package Contents
Please verify that all components are present before beginning installation. If any parts are missing or damaged, please contact Pixio customer support.
- Dual Monitor Arm Assembly (Main Arm with Gas Springs)
- Desk Mounting Base
- C-Clamp Assembly
- Grommet Mount Components
- VESA Mounting Plates (2x)
- Hardware Kit (screws, washers, spacers for VESA mounting)
- Adjustment Tools (Allen keys)
- Instruction Manual
Safety Information
Read all instructions carefully before assembly and use. If you do not understand these instructions or have doubts about the safety of the installation, please consult a qualified professional.
- Weight Capacity: Do not exceed the maximum weight capacity of 33 lbs (15 kg) per arm. Overloading can result in serious injury or product damage.
- Monitor Size: Ensure your monitors fit within the recommended size range of 17" to 35".
- Desk Thickness: Verify your desk thickness is within the specified range for the chosen mounting method (C-clamp: 0.39" to 2"; Grommet: up to 1.7").
- VESA Compatibility: Only use with monitors that have VESA 75x75mm or 100x100mm mounting patterns.
- Assembly: Assemble the product exactly as described in this manual. Improper assembly may cause damage or serious personal injury.
- Gas Spring Caution: The gas spring is under high pressure. Do not disassemble or puncture the gas spring. Adjust tension only as instructed.
- Movement: Always hold the monitor when making adjustments to prevent sudden movement and potential damage or injury.
- Children: Keep children away from the product during assembly and adjustment. Small parts may be a choking hazard.
Setup Guide
1. Choose Your Mounting Option
The Pixio PS2D monitor arm offers two installation methods: C-clamp or Grommet mount. Select the option best suited for your desk.
This image illustrates the two primary mounting methods: the C-clamp, which attaches to the edge of your desk, and the grommet mount, which utilizes a pre-existing hole in your desk or requires drilling one. Both options are designed for easy top-down installation.
C-Clamp Installation (Default)
- Attach the C-clamp assembly to the desk mounting base.
- Position the base at the desired location on your desk edge.
- Tighten the C-clamp screw from the top until the base is securely fastened to the desk. Ensure the desk thickness is between 0.39 inches and 2 inches.
Grommet Installation
- If your desk has a grommet hole, remove its cover. If not, drill a hole (check manual for recommended diameter) in your desk.
- Assemble the grommet components with the desk mounting base.
- Insert the grommet bolt through the desk hole and secure it from the top. Ensure the desk thickness is up to 1.7 inches.
2. Assemble the Monitor Arms
- Insert the main monitor arm pole into the desk mounting base. Secure it with the provided screw.
- Attach the two articulating arms to the main pole.
- Attach the VESA mounting plates to the ends of the articulating arms. These plates are detachable for easier monitor attachment.
This image shows the rear view of the Pixio PS2D Dual Monitor Arm with two monitors securely attached. It highlights the VESA mounting points and the overall sturdy construction of the arm, ready for use.
3. Attach Your Monitors
- Carefully attach your monitors to the VESA mounting plates using the screws provided in the hardware kit. Ensure the screws are appropriate for your monitor's VESA holes.
- For monitors with recessed VESA holes, use the included spacers if necessary.
- Once the monitors are securely fastened to the VESA plates, slide the plates onto the monitor arms until they click into place.
This graphic illustrates the detachable VESA plate design, which simplifies the process of attaching and removing monitors from the arm. The plate can be secured to the monitor first, then easily slid onto the arm.
Operating Instructions
1. Adjusting Monitor Arms
The gas spring system allows for effortless adjustment of your monitors. You can adjust height, tilt, swivel, and rotation to achieve your ideal ergonomic setup.
This image demonstrates how to adjust the tension of the gas spring system using the provided Allen key. Turning clockwise increases tension for heavier monitors, while turning counter-clockwise reduces tension for lighter monitors, ensuring stable positioning.
This diagram illustrates the extensive articulation capabilities of the monitor arm, including 90-degree tilt, 180-degree swivel, and 360-degree screen rotation, allowing for flexible positioning of your displays.
Tension Adjustment: If your monitor sags or springs up too easily, you may need to adjust the gas spring tension. Use the provided Allen key to turn the adjustment screw on the arm. Turn clockwise to increase tension for heavier monitors, and counter-clockwise to decrease tension for lighter monitors. Adjust until the monitor stays in place when moved.
Height Adjustment: Gently push or pull the monitor up or down to the desired height. The gas spring will hold it in position.
Tilt Adjustment: Grasp the top and bottom edges of your monitor and tilt it forward or backward to achieve the desired viewing angle.
Swivel Adjustment: Rotate the monitor arm horizontally to swivel your monitors left or right.
Screen Rotation: Rotate the monitor itself 360 degrees to switch between landscape and portrait orientations.
Product Overview Video
This video provides a comprehensive overview of the Pixio PS2D Heavy-Duty Premium Dual Monitor Arm Desk Mount, showcasing its features, installation process, and various adjustment capabilities for an optimized workspace.
2. Cable Management
The monitor arm features integrated cable management channels to keep your workspace tidy and free of clutter.
This close-up image highlights the integrated cable management system built into the monitor arm. Cables can be routed through these channels, keeping them neatly organized and out of sight for a clean desk setup.
- Open the cable covers located on the underside of the monitor arms.
- Route your monitor's power and video cables through these channels.
- Close the cable covers to secure the cables.
- Utilize the cable management pocket at the base of the stand to tuck away excess cable length and store adjustment tools.
Maintenance
Regular maintenance will ensure the longevity and optimal performance of your Pixio PS2D monitor arm.
- Cleaning: Wipe the monitor arm with a soft, damp cloth. Avoid using abrasive cleaners or solvents that could damage the finish.
- Check Connections: Periodically check all screws and connections to ensure they remain tight and secure. Retighten if necessary.
- Gas Spring Adjustment: If you change monitors or notice a change in the arm's movement, re-adjust the gas spring tension as described in the "Operating Instructions" section.
- Lubrication: No lubrication is required for the gas spring mechanism.
Troubleshooting
If you encounter any issues with your monitor arm, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Monitor sags or does not stay at desired height. | Gas spring tension is too low for monitor weight. | Increase gas spring tension using the provided Allen key (turn clockwise). Refer to "Adjusting Monitor Arms" section. |
| Monitor is difficult to push down or move. | Gas spring tension is too high for monitor weight. | Decrease gas spring tension using the provided Allen key (turn counter-clockwise). Refer to "Adjusting Monitor Arms" section. |
| Monitor arm is unstable or wobbles. | Mounting clamp/grommet is not tight enough; desk is too thin or unstable; monitor is too heavy. | Ensure C-clamp or grommet is securely tightened. Verify desk thickness and stability. Check monitor weight against capacity. |
| Cables are not neatly managed. | Cables not routed through integrated channels. | Open cable covers and route cables through the designated channels. Utilize the cable management pocket at the base. |
| Monitor cannot be rotated 360 degrees. | Obstruction or incorrect VESA plate attachment. | Ensure no cables or objects are obstructing rotation. Recheck VESA plate attachment to ensure it's not overtightened or misaligned. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | PS2D |
| Brand | Pixio |
| Monitor Size Compatibility | 17" to 35" (flat and curved) |
| Weight Capacity | Up to 33 lbs (15 kg) per arm |
| VESA Compatibility | 75x75mm, 100x100mm |
| Tilt Range | +90° to -45° |
| Swivel Range | 180° |
| Screen Rotation | 360° |
| Height Adjustment | Gas Spring Technology |
| Desk Thickness (C-Clamp) | 0.39" to 2" (10mm to 50mm) |
| Desk Thickness (Grommet) | Up to 1.7" (43mm) |
| Material | Metal |
| Color | Black |
| Product Dimensions | 25 x 5 x 5 inches (approximate, packaged) |
| Item Weight | 18 pounds (approximate) |
Warranty and Support
Pixio stands behind the quality of its products. The Pixio PS2D Ultrawide Heavy-Duty Premium Dual Monitor Arm Stand comes with a 3-Year Manufacturer Warranty.
For any questions, concerns, or technical support, please contact Pixio customer service. Our friendly tech support team is ready to assist you with any issues you may encounter with your monitor arm.
You can find additional resources, including a downloadable PDF user manual, on the official Pixio website or through the link provided with your purchase.
For further assistance, please visit the Pixio Store on Amazon or refer to the Official User Manual (PDF).
