1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the VIVOTEK ND9542P Core+ AI 32-Channel Network Video Recorder. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
Product Overview
The VIVOTEK ND9542P is a high-performance 32-channel Network Video Recorder (NVR) designed for professional surveillance applications. It features embedded PoE ports for direct camera connection, AI capabilities for advanced event search, and robust data protection with RAID support. Running on Embedded Linux, it offers stable and secure operation.
Figure 1: Front view of the VIVOTEK ND9542P NVR. The front panel features the VIVOTEK logo, status indicators, network indicators, and two USB ports.
2. Setup
2.1 Package Contents
Verify that all items are present in the package:
- VIVOTEK ND9542P NVR Unit
- Power Cord
- USB Mouse
- Quick Installation Guide
- Accessory Kit (screws for HDD installation, etc.)
2.2 Hardware Installation
- Hard Drive Installation:
Open the NVR casing. Securely mount the hard drives (not included) into the designated bays using the provided screws. Connect the SATA power and data cables to each drive.
- Power Connection:
Connect the power cord to the NVR's power input and then to a suitable power outlet.
- Network Connection:
Connect an Ethernet cable from the NVR's LAN port to your network switch or router. For IP camera connections, use the embedded PoE ports.
- Display Connection:
Connect a monitor to the NVR's HDMI or VGA output port.
- USB Devices:
Connect the USB mouse to one of the NVR's USB ports. A USB keyboard can also be connected for easier text input.
2.3 Initial Configuration
Upon first boot, the NVR will guide you through an initial setup wizard. This typically includes:
- Setting up administrator password.
- Network settings (DHCP or static IP).
- Date and time configuration.
- Hard drive initialization and RAID configuration (if multiple drives are installed).
- Camera search and addition.
3. Operation
3.1 Live View
After successful setup, the NVR will display the live video feeds from connected cameras. You can switch between different display layouts (e.g., 1x1, 2x2, 3x3, 4x4) to view multiple channels simultaneously.
- PTZ Control: For PTZ-enabled cameras, use the on-screen controls to adjust camera direction, zoom, focus, and access presets.
- Digital Zoom: Use the digital zoom function to enlarge specific areas of a live video feed.
3.2 Recording
The NVR supports various recording modes:
- Continuous Recording: Records video constantly.
- Motion Detection Recording: Records only when motion is detected by the camera.
- Event Recording: Records based on specific events (e.g., Smart VCA, alarm input).
- Scheduled Recording: Records according to a predefined schedule.
Configure recording settings via the NVR's menu interface under "Recording" or "Storage" settings.
3.3 Playback
To review recorded footage:
- Access the "Playback" menu from the main interface.
- Select the desired camera(s) and date/time range.
- Use the timeline to navigate through recordings. The NVR supports 4-channel simultaneous playback.
- Utilize the "Deep Search" function for efficient retrieval of specific events, especially with Smart VCA cameras.
3.4 Event Management
The NVR can be configured to respond to various events:
- Event Types: Motion Detection, Smart VCA Event, Cyber Attack, PIR Detection, Tampering Detection, Camera DI/DO, Camera Disconnected, Disk Failure, Disk Full, NVR DI/DO, PoE error, Video loss.
- Event Actions: Record, Email (Text), Email (Snapshot), FTP, Buzzer, ePTZ Control (Go to Preset), NVR DO, Camera DO, APP Notification by cloud service.
Configure event rules in the "Event" or "Alarm" settings menu.
3.5 Remote Access
The VIVOTEK ND9542P can be accessed remotely using:
- Web Browser: Access the NVR's web interface by entering its IP address in a web browser.
- Mobile/Tablet App: Use iViewer, VIVOCloud, or VORTEX (available for Android & iOS) for mobile access.
- VAST Security Station: For comprehensive management of multiple VIVOTEK devices.
4. Maintenance
4.1 Firmware Updates
Regularly check for and install firmware updates to ensure optimal performance, security, and access to new features. Firmware can typically be updated via the NVR's web interface or local GUI.
4.2 Hard Drive Management
Monitor the health of your hard drives. The NVR supports RAID 0, 1, 5 to prevent recording loss. In case of a drive failure in a RAID 1 or 5 configuration, replace the faulty drive promptly.
4.3 System Backup and Restore
Periodically back up your NVR's configuration settings. This allows for quick restoration in case of system issues or replacement.
4.4 Cleaning
Ensure the NVR unit is kept in a clean, dust-free environment. Periodically clean the exterior with a soft, dry cloth. Do not use liquid cleaners directly on the unit.
5. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No video display on monitor. | Loose HDMI/VGA cable, incorrect display resolution, NVR not powered on. | Check cable connections. Ensure NVR is powered. Try a different display port or monitor. Adjust display resolution if necessary. |
| Cameras not connecting or showing video. | Incorrect network settings, PoE issue, camera power issue, camera not added to NVR. | Verify camera network settings and IP addresses. Check PoE status for each port. Ensure cameras are powered. Add cameras via the NVR's camera management interface. |
| Cannot access NVR remotely. | Network configuration issues (port forwarding, firewall), incorrect IP address, NVR not connected to internet. | Verify NVR's network connection. Check router settings for port forwarding. Ensure correct IP address or domain name is used. Consult your network administrator. |
| Recording not working. | Hard drive not initialized, disk full, recording schedule not set, camera not recording. | Initialize hard drives. Check disk space. Configure recording schedules. Verify camera recording settings. |
If issues persist, please contact VIVOTEK technical support.
6. Specifications
| Feature | Detail |
|---|---|
| Model | ND9542P |
| Operating System | Embedded Linux |
| Channels | 32 Channels |
| Video Output | HDMI x1, VGA x1 |
| Display Resolution | Up to 3840x2160 (4K) |
| Video Format | H.265, H.264, MJPEG |
| Decoding Resolution | Up to 7680x2560 |
| Recording Throughput | 192 Mbps |
| Network Throughput (Input/Output Total) | 224 Mbps |
| PoE Ports | 16x 802.3at/af compliant (Total Max. 200W) |
| USB Ports | Front: 2 (USB 2.0), Back: 1 (USB 3.0) |
| Alarm I/O | 16 In / 8 Out |
| RAID Support | RAID 0, 1, 5 |
| Power Input | 100-240V AC, 50/60Hz |
| Power Consumption | Max. 300 W |
| Operating Temperature | -10°C ~ 55°C |
| Humidity | 0 ~ 95% (non-condensing) |
| Dimensions | 432 x 421 x 66 mm |
| Weight | 4.6 kg |
7. Warranty and Support
7.1 Warranty Information
VIVOTEK products typically come with a limited warranty. Please refer to the warranty card included with your product or visit the official VIVOTEK website for the most current and detailed warranty terms and conditions specific to the ND9542P model.
7.2 Technical Support
For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact VIVOTEK technical support through their official website. Have your product model (ND9542P) and serial number ready when contacting support.
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