Vivotek ND9425P 16-Channel 4K UHD NVR User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the Vivotek ND9425P 16-Channel 4K UHD Network Video Recorder (NVR). This NVR is designed to manage and record video streams from up to 16 IP cameras, offering 4K UHD resolution support for high-quality surveillance. It is an integral component of a comprehensive security system, suitable for various applications requiring reliable video monitoring and recording.

Key features of the Vivotek ND9425P NVR include:

• Multimedia SoC CPU for efficient processing.
• Support for H.265, H.264, and MJPEG video codecs for flexible compression.
• Seamless recording capabilities.
• Smart Stream III optimization for bandwidth efficiency.
• Integrated PoE technology for simplified camera connectivity (when used with compatible PoE cameras).

2. Safety Information

Please read all safety instructions carefully before operating the device. Failure to follow these instructions may result in injury or damage to the product.

• Power Source: Use only the power adapter supplied with the NVR. Ensure the power outlet provides the correct voltage.
• Ventilation: Do not block any ventilation openings. Install the NVR in a well-ventilated area to prevent overheating.
• Environment: Avoid exposing the NVR to water, moisture, extreme temperatures, or direct sunlight.
• Cleaning: Disconnect power before cleaning. Use a dry, soft cloth. Do not use liquid or aerosol cleaners.
• Servicing: Do not attempt to service this product yourself. Refer all servicing to qualified service personnel.
• Cables: Ensure all cables are properly connected and secured to prevent tripping hazards or accidental disconnections.

3. Package Contents

Verify that all items are present in the package before proceeding with installation:

• Vivotek ND9425P 16-Channel 4K UHD NVR Unit
• Power Adapter
• USB Mouse
• Quick Installation Guide
• Resource CD (containing full manual and software)
• Screws for HDD installation (if applicable)
• Ethernet Cable

Note: The package contents may vary slightly depending on the specific kit purchased. For example, some kits may include 8 x 2 MP Night Vision Dome Cameras and 8 x Ethernet Patch Cables.

4. Product Overview

This section provides an overview of the Vivotek ND9425P NVR's physical components and interfaces.

Figure 4.1: Vivotek ND9425P NVR Front Panel

The image displays the Vivotek ND9425P NVR unit, a compact black rectangular device. The front panel features the "VIVOTEK ND9425P" logo on the left, followed by three small indicator lights labeled "NET", "STATUS", and "POWER". On the far right of the front panel, there is a USB port, labeled "USB" below it. The top surface of the NVR has a textured finish.

4.1 Front Panel Indicators and Ports

• NET LED: Indicates network activity.
• STATUS LED: Indicates system status (e.g., recording, error).
• POWER LED: Indicates power status.
• USB Port: For connecting a USB mouse, keyboard, or external storage devices for backup.

4.2 Rear Panel Ports

The rear panel typically includes ports for power input, Ethernet (LAN), HDMI/VGA video output, audio input/output, and additional USB ports for peripheral connections.

5. Setup

5.1 Hardware Installation

1. Hard Drive Installation (if not pre-installed):

   Unscrew the NVR cover. Carefully slide the hard drive into the bay and secure it with the provided screws. Reattach the cover.

2. Connect Cameras:

   Connect your IP cameras to the NVR's PoE ports (if available) or to your network switch. Ensure all cameras are powered on and accessible on the network.
3. Connect to Network:

   Connect an Ethernet cable from the NVR's LAN port to your router or network switch.

4. Connect Display:

   Connect a monitor to the NVR's HDMI or VGA output port.

5. Connect Peripherals:

   Connect the USB mouse to a USB port on the NVR.
6. Power On:

   Connect the power adapter to the NVR's power input and then plug it into a power outlet. The NVR will power on automatically.

5.2 Initial Configuration Wizard

Upon the first boot, the NVR will typically launch an initial configuration wizard. Follow the on-screen prompts to:

• Set up administrator password.
• Configure network settings (DHCP or Static IP).
• Search for and add connected IP cameras.
• Set date and time.
• Initialize the hard drive for recording.

6. Operating the NVR

6.1 Live View

After initial setup, the NVR will display the live view of connected cameras. You can switch between single-camera view and multi-camera grid views.

6.2 Recording Configuration

Access the recording settings through the main menu to configure recording schedules and modes:

• Continuous Recording: Records 24/7.
• Motion Detection Recording: Records only when motion is detected by the camera.
• Scheduled Recording: Records during specific times of the day or week.
• Event Recording: Records based on specific events (e.g., alarm input).

6.3 Playback and Backup

To review recorded footage:

1. Navigate to the "Playback" section from the main menu.
2. Select the desired camera(s) and date/time range.
3. Use the timeline to navigate through recordings.
4. To back up footage, insert a USB drive into the NVR's USB port and follow the on-screen instructions for export.

6.4 Remote Access

The Vivotek ND9425P NVR supports remote access via a web browser or dedicated mobile applications (e.g., VIVOCloud). Refer to the full user manual on the Resource CD for detailed instructions on setting up remote access, including port forwarding or P2P cloud services.

7. Maintenance

7.1 Firmware Updates

Regularly check for and install firmware updates to ensure optimal performance, security, and access to new features. Firmware updates can typically be performed via the NVR's web interface or through a USB drive.

7.2 Hard Drive Management

The NVR will automatically overwrite the oldest recordings when the hard drive is full. You can configure storage settings, check HDD health, and format the drive through the system settings.

7.3 Cleaning

Keep the NVR unit clean by gently wiping its exterior with a dry, soft cloth. Ensure ventilation openings are free from dust and obstructions.

8. Troubleshooting

For more detailed troubleshooting, refer to the comprehensive user manual provided on the Resource CD or visit the VIVOTEK support website.

9. Specifications

10. Warranty and Support

For warranty information, please refer to the warranty card included with your product or visit the official VIVOTEK website. VIVOTEK provides technical support for its products. If you encounter issues that cannot be resolved using this manual or the troubleshooting section, please contact VIVOTEK customer support through their official website or designated support channels.

Official VIVOTEK Website: www.vivotek.com