SHOKZ OpenComm UC Headset User Manual

Product Overview

The SHOKZ OpenComm UC is a Bluetooth stereo computer headset designed for clear communication in professional and home office settings. It utilizes bone conduction technology, allowing for open-ear listening while providing a noise-canceling boom microphone for enhanced voice clarity.

Image: The SHOKZ OpenComm UC Headset, featuring its bone conduction design and accompanying Loop 100 USB Dongle.

Image: A front view of the SHOKZ OpenComm UC Headset, highlighting the flexible boom microphone in an extended position.

Setup

Charging the Headset

Before initial use, fully charge your OpenComm UC headset. The headset uses a magnetic charging port located at the back of the unit. Connect the provided magnetic USB-A charging cable to the headset and a compatible USB power source.

• Charging Time: Approximately 1 hour for a full charge.
• Battery Life: Up to 16 hours of usage on a full charge.

Image: Close-up of the SHOKZ OpenComm UC Headset showing the magnetic charging connection point.

Pairing with Devices

The OpenComm UC headset connects wirelessly via Bluetooth 5.0. It includes a Loop 100 USB Dongle for seamless connection to computers.

1. Using the Loop 100 USB Dongle:
   • Plug the Loop 100 USB Dongle into an available USB port on your computer.
   • The headset should automatically pair with the dongle. A solid blue light on the dongle indicates a successful connection.
2. Direct Bluetooth Pairing (without dongle):
   • Ensure the headset is powered off.
   • Press and hold the Multi-function button until the LED indicator flashes red and blue, indicating pairing mode.
   • On your device (smartphone, tablet), enable Bluetooth and select "OpenComm UC by SHOKZ" from the list of available devices.
   • A voice prompt will confirm successful pairing.

Image: The SHOKZ Loop 100 USB Dongle inserted into a laptop's USB port, facilitating a stable connection for the headset.

Operating Instructions

Wearing the Headset

The OpenComm UC headset features an open-ear bone conduction design. Place the transducers on your cheekbones, just in front of your ears, with the band resting behind your neck. The boom microphone should be positioned close to your mouth for optimal voice pickup.

Image: Diagram illustrating the bone conduction technology and proper placement of the headset transducers on the cheekbones.

Controls

The headset features intuitive controls for managing calls and audio playback:

• Multi-function Button: Located on the left transducer. Press once to play/pause audio or answer/end calls. Double-press for next track.
• Volume Up/Power Button: Located on the right transducer. Press to increase volume. Press and hold to power on/off.
• Volume Down Button: Located on the right transducer. Press to decrease volume.
• Mute Button: A physical mute button is located on the boom microphone. Flip the boom up to mute, down to unmute.

Image: Close-up of the noise-canceling boom microphone, designed to capture clear audio while minimizing background noise.

Usage Scenarios

The OpenComm UC is optimized for clear communication in various settings:

• Home Office: Ideal for virtual meetings and online calls, ensuring your voice is heard clearly.
• Business/Commercial Use: Suitable for professional communication, allowing awareness of surroundings while on calls.
• Multitasking: The open-ear design allows you to hear ambient sounds, making it safe for use while walking or in shared spaces.

Image: A user wearing the SHOKZ OpenComm UC Headset while working on a laptop in a home office environment.

Maintenance

Cleaning

To maintain your headset, wipe it regularly with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.

Water Resistance

The OpenComm UC headset is designed to be sweatproof, making it suitable for active use. However, it is not water resistant and should not be submerged in water or exposed to heavy rain.

Image: The SHOKZ OpenComm UC Headset with water droplets, illustrating its sweatproof design for active use.

Troubleshooting

• No Audio/Poor Connection:
  • Ensure the headset is charged and powered on.
  • Verify the Loop 100 USB Dongle is securely plugged into your computer and its indicator light is solid blue.
  • If using direct Bluetooth, ensure the headset is in pairing mode and selected on your device.
  • Check the Bluetooth range (up to 10 meters). Move closer to your device.
• Microphone Issues:
  • Ensure the boom microphone is flipped down and positioned correctly near your mouth.
  • Check your device's audio settings to ensure the OpenComm UC is selected as the input device.
  • The active noise cancellation on the microphone is designed to reduce background noise, but extremely loud environments may still affect clarity.
• Sound Quality/Bone Conduction:
  • Bone conduction audio is experienced differently than traditional in-ear or over-ear headphones. Sound is transmitted through your cheekbones.
  • Ensure the transducers are placed firmly on your cheekbones for optimal sound.
  • If experiencing muted sound, adjust the position of the transducers slightly.

Specifications

Warranty & Support

The SHOKZ OpenComm UC Headset typically comes with a two-year full replacement warranty. For specific warranty claims or technical support, please refer to the official SHOKZ website or contact their customer service directly. Keep your proof of purchase for warranty validation.