Philips Hue 929002275802
Philips Hue Play HDMI Sync Box User Manual
Model: 929002275802
1. Introduction
The Philips Hue Play HDMI Sync Box allows you to synchronize your Philips Hue smart lights with the content on your TV screen. Experience immersive lighting effects that react to movies, music, and games, bringing your entertainment to life. This manual provides detailed instructions for setting up, operating, and maintaining your Sync Box.

Image 1: Philips Hue Play HDMI Sync Box and packaging.
2. What's in the Box
Upon unboxing your Philips Hue Play HDMI Sync Box, ensure all the following components are present:
- HDMI Sync Box
- Power Adapter
- Power Cable (1.20 m)
- HDMI Cable (1 m)

Image 2: All components included in the Philips Hue Play HDMI Sync Box package.
3. Setup
Follow these steps to set up your Philips Hue Play HDMI Sync Box:
- Connect to Power: Plug the power adapter into the Sync Box and then into a wall outlet.
- Connect HDMI Devices: Connect your HDMI devices (e.g., gaming console, streaming device, Blu-ray player) to the four HDMI input ports on the Sync Box.
- Connect to TV: Use the provided HDMI cable to connect the HDMI OUT port on the Sync Box to an HDMI input port on your TV.
- Philips Hue Bridge: Ensure you have a Philips Hue Bridge (sold separately) connected to your home network. The Sync Box requires the Bridge for full functionality.
- Download Hue Sync App: Download the Philips Hue Sync mobile app from your device's app store (available for iOS and Android).
- Pair with App: Open the Hue Sync app and follow the on-screen instructions to pair your Sync Box with your Philips Hue system. This involves connecting to your Hue Bridge and setting up your entertainment area.

Image 3: Connecting various HDMI devices to the Sync Box's input ports.

Image 4: Example setup with Philips Hue Play light bars enhancing the TV viewing experience.
4. Operating Instructions
Once set up, control your Philips Hue Play HDMI Sync Box primarily through the Philips Hue Sync mobile app.
4.1. Using the Hue Sync App
The app allows you to:
- Select HDMI Input: Switch between the connected HDMI devices.
- Choose Sync Mode: Select from Video, Music, or Game modes for optimized lighting effects.
- Adjust Intensity: Control the intensity and brightness of the synchronized lights.
- Create Entertainment Area: Define the layout of your lights in relation to your TV for precise synchronization.
- Personalize Lighting: Customize colors and effects within the app.

Image 5: The Philips Hue Sync app interface for managing entertainment areas and sync settings.

Image 6: Personalizing lighting modes through the dedicated mobile application.
4.2. Sync Modes
- Video Mode: Lights react to the colors and movements on your screen, ideal for movies and TV shows.
- Music Mode: Lights pulse and change with the rhythm and beat of your audio.
- Game Mode: Provides dynamic and fast-paced lighting effects for an immersive gaming experience.

Image 7: Enjoying a unique, synchronized lighting experience with your TV screen.

Image 8: Enhanced gaming experience through immersive lighting.
5. Maintenance
To ensure optimal performance and longevity of your Philips Hue Play HDMI Sync Box:
- Cleaning: Wipe the Sync Box with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
- Ventilation: Ensure the Sync Box is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
- Firmware Updates: Regularly check for and install firmware updates via the Philips Hue Sync app to ensure the best performance and compatibility.
- Environmental Conditions: Avoid exposing the device to extreme temperatures, humidity, or direct sunlight.
6. Troubleshooting
If you encounter issues with your Philips Hue Play HDMI Sync Box, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Lights not synchronizing. | Incorrect app settings, loose HDMI connections, Sync Box not powered on, Hue Bridge not connected. |
|
| No signal or flickering screen. | Faulty HDMI cable, incompatible resolution/refresh rate, Sync Box issue. |
|
| Sync Box disconnects from app. | Network interference, app glitch, Sync Box firmware outdated. |
|
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Philips Hue |
| Manufacturer | Philips |
| Series | Hue Play |
| Color | Black |
| Product Dimensions | 9.9 x 18.2 x 2.3 cm |
| Item Weight | 455 grams |
| Model Number | 929002275802 |
| Connectivity Type | Wi-Fi, Bluetooth |
| Wattage | 7 watts |
| Power Source | AC/DC |
| Hardware Platform | iOS, Android |
| Operating System | iOS, Android |
| Batteries Included | No |
| First Available Date | April 1, 2020 |
8. Warranty & Support
For warranty information, technical support, or further assistance, please visit the official Philips Hue support website or contact their customer service. Keep your proof of purchase for warranty claims.
Online Support: www.philips-hue.com/support
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.







