eufy HomeVac S11 Go Cordless Stick Vacuum Cleaner Instruction Manual

1. Setup

1.1 Unboxing and Components

The eufy HomeVac S11 Go package includes the following components:

• HomeVac S11 Go Main Unit
• Wall Mounting Accessories
• Floor Brush
• AC Charger
• Metal Hose
• Long Crevice Tool
• 2-in-1 Crevice Tool
• Mini-Motorized Brush
• Extension Hose

1.2 Charging the Battery

Before first use, fully charge the detachable Lithium-Ion battery. A full charge typically takes 210 minutes. The battery pack can be detached for convenient charging.

1.3 Assembly

Assemble the main unit, metal hose, and desired cleaning head. Ensure all connections click securely into place. For detailed instructions on reassembling the dust collector, refer to the video below.

2. Operating the Vacuum

2.1 Power Modes and Suction

The HomeVac S11 Go offers multiple power modes to suit various cleaning needs:

• Endurance Mode: Provides an ultra-long 40-minute run-time for whole-home cleaning.
• Standard Mode: Offers up to 25 minutes of cleaning for everyday messes like crumbs and dust.
• Max Mode: Delivers 120AW suction power for 8 minutes of fierce and focused cleaning, ideal for tackling deep dust and debris.

2.2 Using Attachments

The HomeVac S11 Go comes with a variety of attachments designed for different cleaning scenarios, from tight spaces to delicate surfaces.

2.3 Floor Cleaning

The floor brush features LED lights to illuminate dark areas, ensuring no speck of dust is missed, especially under furniture.

3. Maintenance

3.1 Emptying the Dustbin

Regularly empty the dustbin to maintain optimal suction performance. The dustbin is designed for easy, hygienic emptying.

3.2 Cleaning Filters

The vacuum uses a Disk filter. Clean the filters regularly to ensure consistent and powerful suction. For detailed filter maintenance, refer to the video below.

4. Troubleshooting

If you experience issues with your HomeVac S11 Go, consider the following common troubleshooting steps:

• Reduced Suction: Check if the dustbin is full and empty it. Ensure all filters are clean and properly installed. Verify there are no blockages in the metal hose or brush-head.
• Battery Not Charging: Confirm the AC charger is correctly connected to both the battery pack and a working power outlet. Ensure the battery pack is securely attached to the main unit if charging while assembled.
• Brush-head Not Rotating: Check for any hair or debris tangled around the brush-roll and remove them. Ensure the brush-head is correctly attached to the metal hose.

For further assistance, please contact eufy customer support.

5. Specifications

6. Warranty & Support

The eufy HomeVac S11 Go comes with a comprehensive warranty:

• Vacuum: 2-year warranty
• Battery Pack: 12-month warranty

For warranty claims, technical support, or any product-related inquiries, please visit the official eufy support website or contact their customer service.