1. Introduction
The Razer Kraken Green Gaming Headset (Model RZ04-02830200-R3M) is a wired gaming headset designed for competitive play. It features custom-tuned 50mm drivers for powerful and clear sound, cooling gel-infused ear cushions for extended comfort, and a retractable unidirectional microphone for clear communication. This headset offers broad compatibility across multiple platforms, including PC, PS4, PS5, Xbox One, Nintendo Switch, and mobile devices.
2. Package Contents
- Razer Kraken Green Gaming Headset
- 3.5mm 4-pole to 3-pole x2 splitter cable (for PC connections)
- Important Product Information Guide
3. Setup
Follow these steps to connect your Razer Kraken headset to your preferred device.
3.1 Connecting to PC
For PC connections, use the included 3.5mm 4-pole to 3-pole x2 splitter cable. Connect the 4-pole jack from the headset to the splitter, then plug the green (audio out) and pink (microphone in) jacks of the splitter into the corresponding ports on your PC.
Image: The Razer Kraken Green Gaming Headset positioned on a desk next to a keyboard and monitor, illustrating a typical PC gaming setup.
3.2 Connecting to Gaming Consoles (PS4, PS5, Xbox One, Nintendo Switch)
Connect the 3.5mm 4-pole jack directly from the headset into the 3.5mm audio port on your console controller or Nintendo Switch console.
3.3 Connecting to Mobile Devices
Connect the 3.5mm 4-pole jack directly from the headset into the 3.5mm audio port on your mobile device.
4. Operating Instructions
Understand the basic functions of your Razer Kraken headset.
4.1 Volume Control
Adjust the audio volume using the inline volume wheel located on the headset cable. Rotate the wheel up to increase volume and down to decrease it.
Image: A side view of the Razer Kraken Green Gaming Headset, showing the flexible, retractable microphone and the overall earcup design.
4.2 Microphone Usage
The headset features a retractable unidirectional microphone. To use it, pull the microphone out from the left earcup and position it near your mouth. To mute the microphone, slide the microphone mute switch located on the inline control module.
Image: A close-up view of the green earcup of the Razer Kraken headset, highlighting the Razer logo and the mesh speaker cover.
5. Maintenance
Proper care ensures the longevity and performance of your headset.
- Cleaning Ear Cushions: Gently wipe the cooling gel-infused ear cushions with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials.
- Cleaning Headband: Wipe the headband with a soft, dry cloth.
- Cable Care: The cable is designed to be tangle-free. Avoid excessive pulling or sharp bends to prevent damage.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
6. Troubleshooting
If you encounter issues with your Razer Kraken headset, refer to the following common solutions.
6.1 No Sound or Low Volume
- Ensure the 3.5mm jack is fully inserted into the device.
- Check the inline volume wheel on the headset cable and turn it up.
- Verify the audio output settings on your connected device (PC, console, mobile).
- Test the headset with another device to rule out a device-specific issue.
6.2 Microphone Not Working
- Ensure the microphone is fully extended from the earcup.
- Check that the microphone mute switch on the inline control is not engaged.
- For PC, ensure the splitter cable's pink jack is connected to the microphone input port.
- Verify microphone input settings on your connected device.
- Test the microphone with another application or device.
6.3 Distorted Audio
- Lower the volume on both the headset and the connected device.
- Ensure the 3.5mm connection is secure and free from debris.
- Test with a different audio source or device.
If issues persist after trying these steps, please contact Razer Support for further assistance.
7. Specifications
| Headphone Jack | 3.5mm Jack |
| Model Name | Kraken |
| Connectivity Technology | Wired |
| Included Components | Cable (3.5mm 4-pole to 3-pole x2 splitter) |
| Material | Aluminum, Plastic |
| Recommended Use | Gaming, Audio Monitoring, Phone Calls |
| Compatible Devices | Gaming Consoles (PS4, PS5, Xbox One, Nintendo Switch), Tablets, Desktop PCs, Laptops, Mobile Phones |
| Control Type | Volume Control (inline) |
| Cable Features | Tangle-free |
| Item Weight | 322 grams |
| Style | 50mm Driver / Unidirectional Microphone / Cooling Earpads |
| Color | Green |
| Other Features | Microphone, Volume Control |
| Product Dimensions | 193 x 98 x 172 mm |
| Noise Control | Sound Isolation |
| Microphone Frequency Response | 100 Hz ~ 10 kHz |
| Microphone S/N Ratio | ≥ 60 dB |
| Microphone Input Sensitivity | -45±3dB (@1kHz) |
| Microphone Type | ECM Boom |
| Maximum Input Power | 30mW |
8. Warranty and Support
8.1 Warranty Information
The Razer Kraken Green Gaming Headset comes with a 2-year limited warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use. Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For technical assistance, warranty claims, or further inquiries, please visit the official Razer support website or contact their customer service. You can find detailed support resources, FAQs, and contact information at www.razer.com/support.
