1. Introduction
This manual provides instructions for the proper installation, operation, and maintenance of the Polycom RealPresence Trio Expansion Microphones (Model 2200-65790-001). These microphones are designed to extend the audio pickup range of compatible Polycom RealPresence Trio conference phones, ensuring clear voice capture in larger meeting environments.
The kit includes two expansion microphones, each equipped with a mute button for convenient control during conferences.
Image 1.1: Two Polycom RealPresence Trio Expansion Microphones. These microphones are black with a textured top surface and a green indicator light.
2. Compatibility
The Polycom RealPresence Trio Expansion Microphones are compatible with specific Polycom RealPresence Trio conference phone models. Ensure your main conference unit is one of the following:
- Polycom RealPresence Trio 8800
- Polycom RealPresence Trio 8500
- Polycom RealPresence Trio 8300
Image 2.1: Graphic indicating compatibility with Trio 8800, Trio 8500, and Trio 8300 models.
3. Setup and Installation
Installation of these expansion microphones should be performed by experienced technicians to ensure proper functionality and system integration. These are genuine replacement parts designed for specific Polycom systems.
3.1. Connecting the Microphones
- Identify the microphone ports on your compatible Polycom RealPresence Trio conference phone. These are typically located on the underside or rear of the main unit.
- Carefully insert the connector cable from each expansion microphone into the designated microphone ports on the main conference unit. Ensure a secure connection.
- Position the expansion microphones strategically on the conference table to maximize audio pickup, typically at the ends of a long table or in areas not adequately covered by the main unit's microphones. The microphones are designed to expand pickup up to 20 feet.
Image 3.1: A Polycom Trio conference phone centrally placed on a meeting table, with two expansion microphones connected and positioned to extend audio coverage for participants.
Image 3.2: A single Polycom expansion microphone positioned on a conference table, demonstrating its ability to capture audio from participants up to 20 feet away.
Image 3.3: A close-up view showing the connection point between the main Polycom Trio unit and an expansion microphone.
4. Operating Instructions
4.1. Mute Functionality
Each expansion microphone is equipped with a dedicated mute button for individual control. This allows participants to quickly mute their microphone without affecting others or the main conference unit.
- To mute the microphone, press the button located on the top surface of the expansion microphone. The indicator light will change to red (or off, depending on system configuration) to confirm the mute status.
- To unmute the microphone, press the button again. The indicator light will return to green (or on) to indicate that the microphone is active.
Image 4.1: A hand pressing the mute button on an expansion microphone, demonstrating the quick and convenient mute function during a meeting.
Image 4.2: A close-up view of the mute button on the expansion microphone, showing the green indicator light when active.
5. Maintenance and Care
To ensure the longevity and optimal performance of your Polycom RealPresence Trio Expansion Microphones, follow these maintenance guidelines:
- Cleaning: Use a soft, dry, lint-free cloth to clean the exterior surfaces. Do not use liquid cleaners, aerosols, or solvents, as these may damage the device.
- Handling: Handle the microphones with care. Avoid dropping them or subjecting them to strong impacts.
- Environment: Keep the microphones away from excessive moisture, extreme temperatures, and direct sunlight.
- Storage: When not in use for extended periods, store the microphones in a clean, dry place.
6. Troubleshooting
If you encounter issues with your expansion microphones, refer to the following common troubleshooting steps:
- No Audio Pickup:
- Ensure the microphone cables are securely connected to the main Polycom Trio unit.
- Verify that the microphones are not muted (check the indicator light).
- Confirm that the main Polycom Trio unit is powered on and functioning correctly.
- Poor Audio Quality:
- Check for any obstructions around the microphones.
- Ensure the microphones are placed on a stable surface and not vibrating.
- Verify that the room acoustics are suitable for conferencing.
- Mute Button Not Responding:
- Disconnect and reconnect the microphone cable to reset the unit.
- If the issue persists, consult with an experienced technician.
For more complex issues, refer to the comprehensive user manual for your specific Polycom RealPresence Trio conference phone model or contact Polycom technical support.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | 2200-65790-001 |
| Brand | Polycom |
| Audio Sensitivity | 54 Decibels |
| Impedance | 2200 Ohm |
| Microphone Form Factor | Tri-Capsule Array |
| Item Dimensions (L x W x H) | 0.01 x 0.01 x 0.01 inches (Note: These dimensions appear to be placeholder values and may not reflect actual product size.) |
| Power Source | Corded Electric |
| Material | Polycom (Note: This likely refers to the brand's material standards, not a specific material type.) |
| Signal-to-Noise Ratio | 65 dB |
| Number of Channels | 1 |
| Frequency Response | 15000 Hz |
| Item Weight | 1.01 pounds |
| Connectivity Technology | XLR (Note: The product images show a smaller, proprietary connector, not a standard XLR. This specification might be inaccurate or refer to internal components.) |
| Connector Type | XLR (See note above) |
| Polar Pattern | Omnidirectional |
| Included Components | Microphone (pair) |
8. Warranty and Support
Polycom provides a 1-year EU Spare Part Availability Duration for this product. For specific warranty terms and conditions, please refer to the documentation included with your original Polycom RealPresence Trio conference phone or visit the official Polycom support website.
For technical assistance, product inquiries, or to report issues, please contact Polycom customer support through their official channels. Ensure you have your product model number (2200-65790-001) and purchase information available when seeking support.
