1. Introduction
Thank you for choosing the Dreame H12S AE Wet&Dry Vacuum Cleaner. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new appliance. The Dreame H12S AE is designed to tackle both wet and dry messes with powerful suction, an intelligent dirt detection system, and a convenient self-cleaning function.

Figure 1: Dreame H12S AE Wet&Dry Vacuum Cleaner
2. Important Safety Instructions
Please read all instructions carefully before using this appliance to prevent injury or damage. Keep this manual for future reference.
- This appliance is for household use only. Do not use it for commercial or industrial purposes.
- Do not immerse the appliance, battery, or charging base in water or other liquids.
- Do not use the appliance to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use the appliance without the filter and water tanks in place.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Use only the charging adapter provided by the manufacturer.
- Ensure the appliance is turned off before performing any maintenance or cleaning.
- Store the appliance indoors in a dry place.
3. Product Components
Familiarize yourself with the main parts of your Dreame H12S AE vacuum cleaner:
- Main Unit (includes motor, dirty water tank, clean water tank)
- Handle with control buttons
- Roller Brush Head
- Charging Base
- Power Adapter

Figure 2: Overview of Dreame H12S AE and its features
4. Setup and Initial Use
4.1 Assembly
- Insert the handle into the main unit until it clicks securely into place.
- Ensure the clean water tank and dirty water tank are correctly installed.
4.2 Charging
- Place the vacuum cleaner on the charging base.
- Connect the power adapter to the charging base and a power outlet.
- The LED display will indicate charging status. Fully charge before first use (approximately 25 minutes runtime on a full charge).
4.3 Filling the Clean Water Tank
- Remove the clean water tank from the main unit.
- Open the tank cap and fill with clean water. You may add a small amount of non-foaming cleaning solution if desired.
- Close the cap securely and reinsert the tank into the main unit.
5. Operating Instructions
5.1 Power On/Off
Press the power button on the handle to turn the vacuum cleaner on or off.
5.2 Cleaning Modes
The Dreame H12S AE offers multiple cleaning modes to suit different needs:
- Automatic Mode: The vacuum intelligently detects dirt levels and adjusts suction power and water flow accordingly.
- Turbo Mode (MAX): Provides maximum suction for heavily soiled areas.
- Water Absorption Mode: Designed for picking up liquid spills.

Figure 3: Multiple cleaning modes for versatile cleaning
5.3 Intelligent Dirt Detection
The vacuum features an intelligent sensor that detects the level of dirt on the floor. The LED display will change color to indicate the dirt level:
- Green: Light dirt
- Orange: Medium dirt
- Red: Heavy dirt

Figure 4: Intelligent dirt detection system
5.4 Edge Cleaning
The specialized brush head is designed for effective edge cleaning, reaching within 6mm of walls and furniture to ensure thorough cleaning.

Figure 5: Enhanced edge-cleaning capability
5.5 Voice Assistant
The helpful voice assistant provides real-time instructions and reminders during operation, such as battery status or mode changes.

Figure 6: Smart voice assistant in action
5.6 Product Demonstration Video
Watch this video for a visual guide on how to use your Dreame H12S AE Wet&Dry Vacuum Cleaner:
Video: Dreame H12S AE product demonstration, showing cleaning various messes and self-cleaning.
6. Maintenance and Cleaning
Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner.
6.1 One-Press Auto Self-Cleaning
After each use, place the vacuum cleaner on its charging base and press the self-clean button. The vacuum will automatically clean the roller brush and internal pathways.

Figure 7: Automatic self-cleaning process

Figure 8: One-touch automatic self-cleaning
6.2 Emptying the Dirty Water Tank
Empty the dirty water tank after each use. Remove the tank, open the lid, and dispose of the contents. Rinse the tank with clean water and allow it to air dry before reinserting.
6.3 Cleaning the Roller Brush
Even with self-cleaning, it's recommended to periodically remove and manually clean the roller brush to remove any tangled hair or debris. Use the cleaning tool provided to cut and remove hair.
6.4 Cleaning the HEPA Filter
The HEPA filter should be cleaned regularly (e.g., once a month) and replaced every 3-6 months depending on usage. Tap off loose dirt and rinse under running water. Ensure it is completely dry before reinstallation.
7. Troubleshooting
If you encounter issues with your Dreame H12S AE, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum does not turn on | Low battery; Power button not pressed correctly | Charge the vacuum; Ensure the power button is fully pressed |
| Weak suction | Dirty water tank full; Clean water tank empty; Clogged roller brush/filter | Empty dirty water tank; Fill clean water tank; Clean roller brush and HEPA filter |
| Water leakage | Water tanks not installed correctly; Tank caps not sealed | Reinstall water tanks; Ensure caps are tightly closed |
| Self-cleaning not working | Dirty water tank full; Clean water tank empty; Vacuum not on charging base | Empty dirty water tank; Fill clean water tank; Place vacuum correctly on charging base |
| Voice assistant not audible | Volume too low or muted | Check device settings for voice assistant volume |
8. Specifications
| Feature | Detail |
|---|---|
| Model | Dreame H12S AE |
| Function | Wet and Dry Vacuuming |
| Suction Power | 16,000 Pa (16 kPa) |
| Rated Power | 250W (<500W) |
| Battery Type | Li-ion (6 x 2500mAh) |
| Maximized Run Time | Up to 25 minutes |
| Clean Water Tank Capacity | 900 mL |
| Waste Water Tank Capacity | 700 mL |
| Filter Type | HEPA |
| Display | LCD |
| Special Suction Nozzle | Efficient Brush (To-the-edge) |
| Installation | Hand Held |
| Connectivity | Wireless |
| Voltage | 100-240V |
| Certifications | CE, EMC, ROHS |
| Weight (approx.) | 3-6 KG (Package weight 8.0 KG) |
9. User Tips
No specific user tips were available from customer reviews or Q&A for this product.
10. Warranty and Support
The Dreame H12S AE Wet&Dry Vacuum Cleaner comes with a 1-year warranty from the date of purchase. For warranty claims, technical support, or service inquiries, please contact your retailer or the official Dreame customer service. Keep your proof of purchase for warranty validation.





