Dreame H12S AE Wet and Dry Vacuum User Manual

THANK YOU

FOR PURCHASING THIS DREAME WET AND DRY VACUUM.

Registration Quick Start

Welcome to register a Dreame account by scanning the QR code. You are available for the User Manual and Special Offers.

The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: aftersales@dreame.tech.

Contents

EN User Manual

RU Руководство пользователя

KK Пайдаланушы нұсқаулығы

Important Safety Instructions

Please read this manual carefully before use and retain it for future reference. When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

WARNING: To reduce the risk of fire, electric shock, or injury:

Usage Restrictions

• This appliance should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
• Plastic film can be dangerous. To avoid the danger of suffocation, keep it away from children.
• Children shall not play with the appliance.
• Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or the edges of area rugs. Stalling the brush may result in premature belt failure.
• Use only as described in this user guide. Use only manufacturer's recommended attachments.
• Do not expose the appliance to fire or excessive temperature. Exposure to fire or excessive temperature may cause an explosion.
• Do not use in extremely hot or cold environments (below 5°C /41°F or above 40°C/104°F). Please charge the appliance in temperature above 5°C /41°F and below 40°C/104°F).
• Do not immerse the appliance in liquid.
• Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use in areas where flammable or combustible liquids may be present.
• Do not put any object into openings. Do not use the appliance when any opening is blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use the appliance in an enclosed space filled with vapor given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapour. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use the appliance without filters in place.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts of the appliance and its accessories.
• Keep ground cables away from the appliance when using it. A hazard may occur if the appliance runs over a supply cord.
• Use extra care when cleaning on stairs.

Maintenance and Storage

• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or turning on the appliance may result in an accident.
• Ensure that the appliance is placed on a horizontal surface. Do not use the appliance at the same position if the appliance is equipped with a brush roller and the handle is not completely upright. Do not store the appliance in a place where it may freeze.
• Switch off and unplug the appliance when not in use, before cleaning, maintaining or servicing it, and before connecting or disconnecting it with a moving brush.
• Do not use an appliance that is damaged or modified. A damaged or modified appliance may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
• Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
• Do not use the appliance with a damaged attachment (eg: charging base, supply cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, never attempt to operate it. Please have it repaired at an authorized service center.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.

Battery and Charging

• For the purposes of recharging the battery, only use the detachable adapter provided with this appliance. Use only with adapter.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the battery as doing so increases the risk of fire.
• Keep ground cables away from the appliance when using it, because a hazard may occur if the appliance runs over a supply cord.
• Do not pull or carry adapter by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners.
• This appliance contains batteries that can only be replaced by qualified technicians or after-sales service.
• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
• The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.
• Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.

Important Safety Instructions

Symbols

• ► Read operator's manual
• ► Detachable supply unit
• ► Class II equipment
• ► For indoor use only
• ► Time-lag miniature fuse-link where T 3.15A is the symbol for the time/current characteristic

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment is in compliance with the applicable Directives, European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com

For detailed e-manual, please go to https://global.dreametech.com/pages/user-manuals-and-faqs

Product Overview

Packing List

Charging Base

Handle

Main Body

Storage Box

Cleaning Brush

Spare Brush Roller

Replacement Filter

Power Adapter

Product Overview

Wet and Dry Vacuum

1. Self-Cleaning Button

2. Mode Switch

3. Power Switch

4. Display Screen

5. Used Water Tank Release Button

6. Used Water Tank Handle

7. Used Water Tank

8. Brush Roller Cover

9. Brush Roller

10. Brush Roller Handle

11. Brush Roller Release Button

12. Brush Roller Cover Release Buttons

13. Clean Water Tank

14. Clean Water Tank Handle

15. Clean Water Tank Release Button

16. Voice Prompt Button

Press briefly to activate the voice prompt or adjust the volume. Press and hold for 3 seconds to set the language. Press to switch between languages. Press and hold to confirm the selection.

Charging Base

1. Charging Port

2. Charging Contacts

Display Screen

1. Auto Mode

2. Suction Mode

3. Charging Indicator

Breathing Orange: Battery level ≤ 20%

Breathing Green: Battery level > 20%

4. Error Messages

Insufficient water in the Clean Water Tank

Used Water Tank full

Blocked tube

Brush roller stuck

5. Low Battery Indicator

Solid Orange: Battery level ≤ 20%

Solid Green: Battery level > 20%

6. Turbo Mode

7. Dust Concentration Indicator

The color of the curve changes with the amount of dust in real time.

Note: If the appliance is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.

Installation

Installing the Storage Box

Install the storage box onto the charging base.

Installing the Handle

Insert the end of the handle vertically into the port on the top of the vacuum as indicated until you hear a click.

Note: To disassemble, press the contacts in the hole on the back of the appliance with the appropriate tool and pull the handle upwards at the same time.

Charging

1. Place the charging base against a wall on level ground and connect it to a power source. Fully charge the appliance before first use.

2. Place the appliance on the charging base. When charging, the number on the display screen represents the current battery level as a percentage. When the number reaches 100, the battery is fully charged.

Note:

If there is no operation within 10 minutes of being fully charged, the vacuum will enter sleep mode. Please restart the appliance if you need to use it.

To extend the battery life time, the battery keeps cooling down for about one hour automatically after you have used the appliance for a long time.

How to Use

Filling the Clean Water Tank

Press the Clean Water Tank release button and pull the tank outwards to remove it. Remove the cover of the Clean Water Tank and fill the tank with clean water. Install the Clean Water Tank and ensure it clicks into place.

Note:

For better cleaning performance, it is recommended to add 10ml detergent with the bottle cap into the full Clean Water Tank, then shake gently and evenly for use.

Do not add any liquids other than the officially-approved cleaner. The cleaner can be available on the official online store.

Starting Cleaning

Gently step on the brush cover and recline the appliance backwards. Press the power switch to start operating.

<140°

Note:

Do not vacuum any foamy liquids.

The appliance will be suspended in the upright position while running.

The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.

Do not recline the appliance backwards more than 140° to prevent the appliance from leaking water.

When the appliance is in operation, do not lift it off the ground or lay it flat. Doing so may cause the used water to flow into the motor.

Switching Modes

The appliance is powered on in Auto mode by default, you can switch to suction mode or turbo mode as needed.

Emptying the Used Water Tank

Press the Used Water Tank release button to take out the tank. Remove the tank cover and pour out the used water. Close the tank cover and re-install the tank before use.

One-Press Self-Cleaning

1. Place the appliance back onto the base while you finish cleaning. Ensure that the water in the Clean Water Tank is sufficient for self-cleaning.

2. Briefly press the self-cleaning button on the top of the handle to start/stop self-cleaning.

Note: The self-cleaning function can be enabled only when the appliance is being charged and the battery level is more than 20%.

Care & Maintenance

Tips:

• Turn off the appliance before maintenance. Do not touch the power switch.
• Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
• If the vacuum is not used for an extended period, fully charge it, unplug the power plug, and store the vacuum in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the vacuum at least once every 3 months.

Cleaning the Used Water Tank and the Filter

1. Press the Used Water Tank release button, and pull the Used Water Tank outwards to remove it.

2. Take out the filter from the Used Water Tank cover. Remove the tank cover and pour out the wastewater.

Filter

Used Water Tank Cover

3. Rinse the Used Water Tank and the tank cover with water, the provided cleaning brush can be used to clean the inner wall of the tank.

4. Re-install the filter and the Used Water Tank cover. Then re-install the Used Water Tank until you hear a click.

Click

Note: If the filter is dirty, rinse it with clean water and dry it completely before use. Replacing the filter every 3 to 6 months is recommended.

Cleaning the Brush Assembly

1. First, press the brush roller cover release buttons inwards on both sides to remove the brush roller cover. Press the brush roller release button, and the brush roller handle will pop out. Pull it to take out the brush roller.

2. Clear any hair and debris caught on the brush roller with the provided cleaning brush. Rinse the brush roller with clean water and dry it completely.

3. Wipe the suction inlet with a dry cloth or wet tissue. Do not rinse the brush assembly with water.

4. Re-install the brush roller and the brush roller cover until you hear a click.

Note: Clean as needed. Alternating use of the two provided brush rollers is recommended. Replacing the brush roller every 3 to 6 months is recommended.

Care & Maintenance

Cleaning the Tube and the Dirt Sensor

Remove the Used Water Tank, gently wipe the tube and the dirt sensor with a wet cloth before use.

Dirt Sensor

Note: Do not rinse the tube or the dirt sensor.

Troubleshooting

If an error occurs, the appliance will stop working. Please refer to the following table for troubleshooting. If the problem persists, please contact customer service.