MOES WS-EUR-2C / WS-USR-2C

MOES WiFi Smart Curtain Blind Switch User Manual

Model: WS-EUR-2C / WS-USR-2C | Brand: MOES

1. Introduction

This new designed glass panel wireless touch smart curtain switch offers significant updates for enhanced home automation. The WiFi+RF version seamlessly replaces traditional switches, providing diverse control options. Key new features include optional backlight ON/OFF and relay status memory after power loss, allowing integration with other smart switches within a single application. Its scratch-resistant glass panel is designed to complement various interior styles.

The MOES Smart Curtain Switch allows you to intelligently control two roller blinds or shutter curtains independently. It supports RF remote control and manual operation, with built-in RF frequency for group control of multiple switches using a single remote. It is compatible with smart curtain motors (not included, requires 4-wire motor) to automate all curtains in your home. The switch is compatible with Amazon Alexa and Google Home for hands-free voice control. It can also be paired with an RF remote switch (encoding 1527 only) for alternative control.

The intuitive design allows you to stop a curtain immediately by pressing any close/open button twice. The upgraded Smart Life Tuya App includes a backlight switch setting, ensuring undisturbed sleep. The device supports family sharing for convenient multi-user control. It is adaptable to various curtain types, including window blinds, roller blinds, Venetian blinds, and roller shutters, making it suitable for offices, studies, bedrooms, living rooms, and even outdoor awnings. Full control of connected appliances is possible with timers, schedules, and countdown functions (e.g., 1/5/30 minutes, 1 hour, Monday to Sunday). The device features an easier pairing mode with both Wi-Fi and Bluetooth connectivity.

2. Safety Information

WARNING: Risk of Electric Shock

  • Electricity can cause personal injury and property damage if handled improperly. If you are unsure about any part of these instructions, please seek professional assistance from a qualified electrician.
  • Always turn off the power at the circuit breaker and verify that power is off before wiring or performing any installation/removal procedures.
  • Please disconnect the power supply before installing or removing the device to avoid irreversible damage from electric current or unpredictable issues like lamp flashing.
  • A Neutral Wire is required for installation. Confirm your wall box contains a Neutral Wire (typically white). If not, try another location or consult a professional electrician.
  • The wire colors mentioned in this manual are typical and may vary in some homes.
  • Ensure all wire conductors are securely fastened.
  • Ensure the Wi-Fi signal is stable and functioning normally before wiring.
  • If you lack wiring experience, please contact a professional electrician.

3. Specifications

AttributeValue
Model NumberWS-EUR-2C / WS-USR-2C
Brand NameMOES
Working Voltage90-250V AC, 50/60Hz
Voltage110-240V
Max. Current2.5A/Gang; Total 2.5A Per Motor
Load Power≤600W Per Motor
WattageOthers
Standby Power≤0.5W
Standby Consumption0.1mA
Wireless ProtocolWi-Fi 2.4GHz IEEE 802.11 b/g/n
Wireless Range30 Meters (Indoor)
Frequency Band2.412~2.484GHz
Maximum Radio Transmit Power< +16dBm
OriginMainland China
CertificationCE
High-concerned chemicalNone
Battery IncludedNo
Package Dimensions (L x W x H)12cm x 11cm x 6cm
Package Weight0.226 kg

4. Installation

Before proceeding with installation, ensure you have read and understood all safety warnings.

  1. Verify Power is Off: Turn off the power at the circuit breaker for the relevant circuit. Use an electrical tester to confirm that all wires connected to the old switch have no voltage.

  2. Remove the Old Switch: Carefully remove the faceplate and then the old switch from the wall box.

  3. Identify Line/Load Wires: Identify the Line and Load wires. Note that wire colors may differ from those shown in diagrams. A Neutral Wire (typically white) is required for this smart switch.

  4. Take Pictures of the Wiring: Before disconnecting any wires, take clear pictures of the existing wiring for reference.

  5. Connect the Switch Wires: Follow the wiring diagram below to connect the smart switch wires to the wires in the wall box using wire connectors.

    Wiring Diagram for MOES Smart Curtain Switch
    Wiring Diagram for MOES Smart Curtain Switch. Connect M2, L, M1, N wires as shown.
  6. Mount the Switch: Mount the new smart switch into the wall box using the provided screws. Then, snap the wall plate onto the switch.

    Mounting the Smart Curtain Switch into the wall box
    Mounting the Smart Curtain Switch into the wall box.
    Snapping the wall plate onto the Smart Curtain Switch
    Snapping the wall plate onto the Smart Curtain Switch.
  7. Restore Power: Turn the power back on at the circuit breaker.

5. App Connection and Setup

To control your smart curtain switch via your smartphone, you need to download and set up the Smart Life App.

5.1 Download Smart Life App

Scan the QR code below or search for "Smart Life" in your device's App Store (iOS) or Google Play Store (Android).

QR codes for Smart Life App download
Scan the QR code to download the Smart Life App for iOS or Android.

5.2 Registration or Log In

Open the Smart Life App. Tap "Register" to create a new account using your phone number and setting a password. If you already have an account, tap "Log in".

5.3 Connecting the Device to the App (Method One: Scan QR Code)

  1. Ensure your phone is connected to Wi-Fi and Bluetooth.
  2. Scan the QR code provided in the app or manual to configure the network.

5.4 Connecting the Device to the App (Method Two: Manual Pairing)

  1. Ensure your phone is connected to Wi-Fi and Bluetooth.
  2. Reset the Switch: Press the switch button for 6 times, and hold on the 6th time. Release it when the blue indicator on the switch flashes fast. This indicates successful pairing/reset mode.
  3. Add Device in App: Open the Smart Life App, click the "+" in the upper right corner, and select "Add Device". The device should appear under "discovering devices". Click "Add".
  4. Enter Wi-Fi Password: Enter your Wi-Fi password and click "Next". Wait for the connection to complete.
  5. Complete Setup: Once the device is added successfully, you can edit its name. Click "Done" to enter the device control page.
Smart Life App: Confirm indicator rapidly blink, Enter Wi-Fi password, Successfully added device(s)
Steps for adding the device to the Smart Life App.
Smart Life App: View state, Turn on/off, Set schedule
Controlling the device and setting schedules in the Smart Life App.

6. Operation

6.1 Control Modes

  • Touch Panel Control: Easily control your curtains directly from the switch's touch panel.
  • Touch Panel Control demonstration
    Direct control via the touch panel.
  • Smart APP Remote Control: Control your curtains from anywhere using the Smart Life or Tuya App on your smartphone.
  • Smart APP Remote Control demonstration
    Control your curtains remotely via the Smart Life App.
  • Hands-free Voice Control: Integrate with Amazon Alexa or Google Home for convenient voice commands.
  • Hands-free Voice Control with Alexa and Google Home
    Use voice commands with Alexa or Google Home to control your curtains.
  • RF Remote Control: Use a compatible RF remote (encoding 1527 only) to control your paired curtains without interference.
  • RF Remote Control demonstration
    Control your curtains using an RF remote.

6.2 Advanced Features

  • Timer and Schedule: Set daily or weekly schedules for your curtains to open and close automatically via the app.
  • Timer and Schedule settings in the app
    Set timers and schedules for automated curtain control.
  • Backlight ON/OFF: The backlight on the switch can be turned ON or OFF via the Smart Life App settings to avoid disturbance, especially during sleep.
  • Backlight ON/OFF feature in the app
    Control the switch backlight via the app.
  • Family Sharing: Share control of the smart switch with family members through the app, allowing multiple users to manage the curtains. You can also control multiple devices with one phone or one device with multiple phones.
  • Family Sharing feature for smart devices
    Share device control with family members.

6.3 App Control Demonstration

Video demonstrating app control of the curtain switch and motor.

7. User Tips

  • Stopping Curtains Mid-Way: To stop a curtain at any desired position (e.g., halfway open or closed), simply press any close/open button for that specific curtain twice on the physical switch. Alternatively, use the pause function available within the Smart Life App.
  • Backlight Management: If the switch's backlight is distracting, especially at night, you can easily turn it off through the settings in the Smart Life App.
  • Optimal Wi-Fi Connection: For reliable performance, ensure your smart switch is installed within a strong and stable 2.4GHz Wi-Fi signal range. A weak signal can lead to connectivity issues.

8. Maintenance

To ensure the longevity and proper functioning of your MOES Smart Curtain Blind Switch, follow these general maintenance guidelines:

  • Cleaning: Gently wipe the glass panel with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or excessive moisture, which can damage the surface or internal components.
  • Avoid Liquids: Do not expose the switch to water or other liquids. In case of accidental spills, immediately disconnect power at the circuit breaker and allow the switch to dry completely before restoring power.
  • Environmental Conditions: Operate the switch within its specified temperature and humidity ranges. Avoid installing it in areas with extreme temperatures or high humidity.
  • Regular Checks: Periodically check the physical connections to ensure they remain secure. If you notice any loose wiring or damage, disconnect power and consult a qualified electrician.

9. Troubleshooting

Q1: After installation, why does the light not respond when I click the switch button?
A1: Please cut off the power supply at the circuit breaker and carefully re-check all wiring connections according to the installation instructions in this manual. Ensure all wires are securely connected.
Q2: Why is there no dedicated reset button on my switch?
A2: The switch button itself typically functions as the reset button for this device. To enter pairing mode, press the switch button 6 times, and on the 6th press, hold it until the blue indicator light flashes rapidly. This indicates it's ready for app configuration.
Q3: What if my smart switch malfunctions or becomes unresponsive for a long time?
A3: First, try resetting the device. Remove the smart switch from your Smart Life App, then re-configure the network connection as per the app connection steps (Method Two: Manual Pairing). This often resolves unresponsive behavior.

10. Warranty and Support

10.1 Warranty Information

The MOES Smart Curtain Blind Switch comes with a 24-month warranty, effective from the date of purchase by the retail customer. To exercise your warranty rights, you must present:

  • The Warranty Card.
  • Proof of purchase (e.g., VAT invoice, financial receipt, or any other document confirming the actual date of purchase).

If product quality problems occur within 24 months from the date of receipt, please prepare the product and its original packaging and contact the place or store where you purchased it to apply for after-sales maintenance. If the product is damaged due to personal reasons, a maintenance fee may be charged.

Reported defects covered by the warranty will be considered immediately and no later than 14 days from the date of delivery of the goods to the guarantor. After checking and determining the legality of the warranty claim, the guarantor's services will repair the product within a reasonable time, not exceeding 30 days from the date of delivery of the goods to the guarantor. However, if hard-to-find spare parts are required, this deadline may be extended.

10.2 Warranty Exclusions

The warranty does not cover:

  • Mechanical damage caused by user fault and product defects resulting from such damage.
  • Damage caused by improper use of the product.
  • Performance of maintenance and similar operations specified in the user manual, which users are obliged to do themselves.
  • Defects occurring due to natural wear and tear during use.

The rights under the guarantee will expire if:

  • The warranty seal is removed from the product.
  • The serial number is removed from the product.
  • Actions are taken to eliminate physical defects in the product outside of authorized service.
  • Non-original parts and consumables are used.

11. Recycling Information

All products marked with the symbol for separate collection of waste electrical and electronic equipment (WEEE Directive 2012/19/EU) must be disposed of separately from unsorted municipal waste. To protect your health and the environment, this equipment must be disposed of at designated collection points for electrical and electronic equipment designated by the government or local authorities.

Correct disposal and recycling will help prevent potential negative consequences for the environment and human health. To find out where these collection points are and how they work, contact the installer or your local authority.

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