1. Product Overview
The Vstarcam CS55 is a 3MP IP Bullet WiFi Surveillance Security Camera designed for both indoor and outdoor use. It features IR night vision, motion detection with humanoid detection, and is built to withstand various weather conditions with an IP66 waterproof rating. This manual provides detailed instructions for setting up, operating, and maintaining your camera.
Key Features:
- 3MP FHD Resolution (2304×1296p at 30 fps)
- Huawei Hisilicon Chipset
- 101° Wide Viewing Angle
- Remote Audio Pickup via EYE4 APP
- Motion Detection with App/Email Alerts
- IR Night Vision (10-15m range)
- IP66 Waterproof Rating
- Supports up to 256GB TF Card, Cloud Service, and NVR
- Multi-platform viewing (Android, iOS, Windows PC)
- Dual joint antenna design for space-saving
2. Package Contents
Before you begin, please check the package contents to ensure all items are present:
- IP Camera (Vstarcam CS55)
- Power Adapter
- User Manual
- Mounting Screws
- Certificate (Warranty/Compliance)
3. Setup Guide
3.1 Physical Installation
- Choose a Location: Select a suitable location for your camera, considering the desired viewing area and proximity to a power source. The camera is IP66 waterproof, making it suitable for outdoor environments.
- Mounting: Use the provided screws to securely mount the camera to a wall or ceiling.
- Antenna Adjustment: The camera features dual joint antennas. Adjust them for optimal signal reception. They can be folded to save space.
3.2 Power Connection
Connect the provided power adapter to the camera's power input port and then plug it into a standard electrical outlet. The camera operates on DC12V±5% power.
3.3 Network Connection
The Vstarcam CS55 supports WiFi (2.4GHz, IEEE802.22b/g/n) and wired RJ45 connection.
- WiFi Connection: Follow the instructions in the EYE4 APP to connect the camera to your 2.4GHz WiFi network. (Note: 5GHz WiFi is not currently supported).
- Wired Connection: Connect an Ethernet cable from your router to the camera's RJ45 port.
3.4 TF Card Installation
The camera supports a TF (MicroSD) card up to 256GB for local storage. The external card slot makes installation easy.
- Locate the TF card slot on the camera.
- Open the bottom cover (if applicable) and insert the TF card into the slot until it clicks into place.
- Close the cover securely.
3.5 App Installation and Initial Configuration
- Download the EYE4 APP: Search for "EYE4" in your mobile app store (Android/iOS) and download the application.
- Register/Login: Create an account or log in if you already have one.
- Add Camera: Follow the in-app instructions to add your Vstarcam CS55 camera. This usually involves scanning a QR code on the camera or manually entering its ID.
- Initial Settings: Configure basic settings such as time zone, recording preferences, and alert notifications.
4. Operating Instructions
4.1 Live View
Access the EYE4 APP or PC client to view the live feed from your camera. You can view up to 4 devices simultaneously on one account, and one device can add up to 64 cameras.
4.2 Audio Reception
The camera has a built-in microphone allowing you to pick up audio remotely through the EYE4 APP. This provides clearer video with synced audio.
4.3 Recording and Storage
The Vstarcam CS55 offers multiple storage options:
- TF Card: The camera automatically loop records video to the installed TF card.
- Cloud Service: (Subscription-based) Records motion detection events to the cloud for real-time storage and playback.
- NVR: Records 24 hours continuously when connected to a Network Video Recorder.
4.4 Motion Detection and Alerts
The camera supports motion detection, including humanoid detection. When abnormal motion is detected, the camera will send alerting messages to your configured App or Email.
4.5 Night Vision
Equipped with 18pcs 850nm patch IR LEDs, the camera provides clear night vision up to 10-15 meters, ensuring surveillance even in low-light conditions.
4.6 Video Compression
The camera utilizes Smart H.264+ video compression technology, which provides faster video streaming and stores more footage with less storage space compared to standard H.264.
5. Maintenance
- Cleaning: Regularly wipe the camera lens with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals.
- Firmware Updates: Check the EYE4 APP periodically for available firmware updates to ensure optimal performance and security.
- Storage Management: Regularly review recorded footage and manage your TF card or cloud storage to prevent it from filling up. Back up important recordings as needed.
6. Troubleshooting
- No Power: Ensure the power adapter is securely connected to both the camera and a working power outlet.
- No Network Connection: Verify your WiFi network is 2.4GHz and stable. For wired connections, check the Ethernet cable. Try restarting your router and camera.
- Poor Image Quality: Clean the camera lens. Ensure there are no obstructions in the camera's field of view. Check your network bandwidth.
- No Audio: Ensure the audio reception feature is enabled in the EYE4 APP.
- Alerts Not Received: Check your app notification settings and email spam folder. Ensure motion detection is properly configured.
- Privacy Encryption Warnings: If you receive warnings about weak passwords or login exceptions, immediately change your password to a strong, unique one and review your account activity.
7. Specifications
| Attribute | Value |
|---|---|
| Brand Name | Vstarcam |
| Model Number | CS55 |
| High Definition | 3.0 Megapixels |
| Megapixels | 3 MP |
| Connectivity | IP/Network Wireless |
| Sensor | CMOS |
| Style | Bullet Camera |
| Lens (mm) | 4mm |
| Viewing Angle | 100° |
| Digital Zoom | 4X |
| IR Distance(m) | 15m |
| Color Night Vision | Yes |
| AI Functions | Motion Detection |
| Alarm Type | Local Alarm |
| Special Features | Waterproof / Weatherproof |
| IP Rating | IP66 |
| Operating Temperature | -10°-60° |
| Power Supply | Normal (Mains Electricity) |
| Power Supply(V) | DC12V±5% |
| Power Consumption(W) | 6W |
| Video Compression Format | H.264 |
| TF Card Support | None (Supports up to 256GB, card not included) |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 |
| Installation | Normal, Wall Mounted |
| Scene | Indoor and outdoor |
| Color | WHITE |
| Certification | CE, FCC, RoHS |
8. Warranty and Support
Vstarcam products are designed for reliability and performance. For any technical assistance or warranty claims, please refer to the contact information provided with your product packaging or visit the official Vstarcam support website. The product holds CE, FCC, and RoHS certifications, ensuring compliance with international safety and environmental standards.
9. User Tips
- Optimal WiFi Placement: For the best wireless performance, try to place the camera within a reasonable range of your 2.4GHz WiFi router, avoiding major obstructions.
- Regular Password Changes: Periodically change your camera's password to a strong, unique combination of letters, numbers, and symbols to enhance security.
- Test Motion Detection: After setup, perform a few tests to ensure motion detection is triggering alerts correctly and the detection zone is set appropriately for your needs.
- Review Footage Regularly: Even with alerts, it's good practice to periodically review recorded footage, especially if using local TF card storage, to ensure everything is working as expected.
- Consider Cloud Storage: While optional, cloud storage can provide an extra layer of security for your recordings, protecting them even if the physical camera is compromised.
