Beok TGM50

Beok TGM50 Tuya WiFi Smart Thermostat User Manual

Model: TGM50

1. Welcome

Thank you for choosing the Beok TGM50 Tuya WiFi Smart Thermostat. This device incorporates advanced technology and perfect craftsmanship to provide you with a comfortable and energy-efficient temperature environment. Please read this manual carefully before installation and operation to ensure proper use and avoid damage or dangerous conditions.

2. Product Overview & Features

Main Functions and Characteristics

  • WIFI connectivity for Android & Apple iOS devices.
  • Full-screen display and touchscreen interface.
  • Power-off memory function retains settings.
  • Real-time data save function.
  • Programmable schedule: 5+2, 6+1, or 7-day options with six periods per day.
  • Anti-freezing function to protect your system.
  • Three sensor modes can be configured.
  • Child lock function for safety.
Beok TGM50 Thermostat and smartphone app
The Beok TGM50 Thermostat with its mobile application interface.

Display & Icon Description

Thermostat display with icon labels
Detailed view of the thermostat display and its icons.
  • Wi-Fi icon: Indicates Wi-Fi connection status.
  • Auto mode: Thermostat operates according to the programmed schedule.
  • Manual mode: Allows manual temperature setting, overriding the schedule.
  • Safety lock: Child lock activated.
  • Away mode: Sets a specific temperature for when you are away.
  • Open window detection mode: Activates when a sudden temperature drop is detected.
  • Room temperature: Displays the current room temperature.
  • SET Set temperature: Displays the target temperature.
  • Heating icon: Indicates that the heating system is active.
  • Power on/off: Button to turn the thermostat on or off.
  • M (Mode): Button to change operating modes.
  • Down arrow: Decreases temperature or navigates settings.
  • Up arrow: Increases temperature or navigates settings.

3. Specifications

Product Packaging

Package Contents by Model
ModelThermostatUser ManualScrews (x2)External Sensor
TGM50-EP
TGM50-WP
TGM50-WPB

Note: Only the TGM50-EP model includes external sensors.

Model Specifications

Thermostat Model Specifications
ModelCurrent LoadingWeek ProgramControlled Objects
TGM50-EP16AFor electric heating appliances
TGM50-WP3AFor water heating appliances
TGM50-WPB3AFor boilers connected via dry contact

Technical Parameters

ParameterValue
Power SupplyAC 100-240V, 50/60Hz
Current Load≤3A (water heating/gas boiler), ≤16A (electric heating)
Power Consumption<1W
External MaterialPC+ABS (flame retardant)
Sensing ElementNTC
Set Temp. Range5-95°C
Temperature hysteresis±1°C (Defaults adjustable 0.5-10°C)
Dimension86x86x12.5mm
Ambient Temp.0-45°C, 5-95%RH (Non-condensing)
Storage Temp.-5~55°C
Timing Error<1%
Thermostat dimensions diagram
Dimensions of the TGM50 Thermostat.

4. Safety Information & Installation

User Notes

  • Please read this manual carefully. Improper operation may damage the product or cause dangerous conditions.
  • The installation personnel must be well-trained and experienced service technicians.
  • After installation, please read this manual carefully and operate the product according to the instructions.
  • Caution: Risk of electric shock. Always disconnect power before installation or maintenance.

Wiring Diagram

Wiring diagrams for TGM50-EP, TGM50-WP, TGM50-WPB
Wiring diagrams for TGM50-EP (electric heating), TGM50-WP (water heating), and TGM50-WPB (boilers via dry contact).

TGM50-EP (Electric Heating): Connect L (Live), N (Neutral), L1 (Load Live), N1 (Load Neutral) to terminals 1, 2, 3, 4 respectively. External sensor (RT) connects to terminals 6 and 7.

TGM50-WP (Water Heating): Connect L (Live), N (Neutral), N (Open), Close to terminals 1, 2, 3, 4 respectively. External sensors cannot be connected to this model.

TGM50-WPB (Boilers via Dry Contact): Connect L (Live), N (Neutral) to terminals 1, 2. Dry contact (NO/NC) connects to terminals 3 and 4. External sensors cannot be connected to this model.

Installation Instruction

This product is suitable for standard 86x86mm wall boxes and 60mm European round boxes.

  1. Connect the power box: Connect the wires to the power box according to the specific wiring diagram for your model (EP, WP, or WPB).
  2. Separate the power supply: Carefully separate the power supply unit from the control board cable.
  3. Screw the power supply into the wall box: Secure the power supply unit into the 86mm wall box.
  4. Connect the power board: Align the power board with the board line and connect it, ensuring the buckle is at a 30-degree angle, to complete the installation.
Installation steps for the thermostat
Visual guide for the installation process.

5. Operating Instructions

Basic Operation

  1. Power on/off: Press the Power button to turn the thermostat on or off.
  2. Set Temperature: Press the Up or Down arrow buttons to adjust the desired temperature.
  3. Switch Modes: Press the M key to switch between Manual mode and Leave mode.
    • Manual mode: Non-programmable mode. The hand icon will display on the screen.
    • Leave mode: Sets the temperature to 16°C with a single click. The suitcase icon will display on the screen.

    To switch to programming mode, you must use the Tuya Smart or Smart Life APP.

  4. Set the Child Lock: Simultaneously press the Up and Down arrow buttons for 5 seconds to activate or deactivate the child lock.

Time Programming Instructions

Set up your weekly program via the Tuya Smart or Smart Life app. The thermostat supports 5+2, 6+1, or 7-day programming with six periods per day.

Default Time Programming Schedule
PeriodPeriod IconDefaulted TimeDefaulted Temp.
Working Day
1Home icon6:0020°C
2Away icon8:0016°C
3Home icon11:3016°C
4Away icon12:3016°C
5Home icon17:0022°C
6Home icon22:0016°C
Rest Day
1Home icon8:0022°C
2Home icon23:0016°C

Remarks:

  1. The default temperature of period 3 and period 4 is the same as period 2. Please change it according to your preference.
  2. Do not set the last time point in the day beyond 23:59.

Advanced Option Setting

To enter advanced settings, ensure the thermostat is powered off. Press and hold the M key and the Down arrow key simultaneously for 5 seconds. Press M to navigate through options, and Up/Down arrows to adjust values. Press the Power button to save and exit.

Advanced Settings Options
Display CodeFunctionSetting And OptionsFactory Defaults
01Temperature calibration-9.9-9.9°C-2°C
02Sensor selectionIN: Use internal sensor
OUT: Use external sensor
ALL: Use both internal and external sensors
IN
03Limit temperature value modification35-60°C60°C
04Temperature hysteresis0.5-10°C1°C
05Antifreeze functionOFF: Close anti-frozen
ON: Open anti-frozen
OFF
06Weekly programming mode setting7: 7 working days
6: 6 working day + 1 rest day
5: 5 working day + 2 rest day
OFF: Turn off programming
5
07Main and auxiliary reverse selection (optional)00: Close main and auxiliary reversal function
01: Indicate auxiliary reversal
ATT: Not recommended to adjust without professional guidance
00
08Standby backlight brightness00: Turn off backlight
01: Low brightness
02: Medium brightness
03: High brightness
03
09Set temperature upper limit15-95°C60°C
10SoundON: Turn on sound
OFF: Turn off sound
ON
11Window opening detectionON: Turn on function
OFF: Turn off function
ON
12Power outage memory function0: Thermostat status same as before power failure
1: Thermostat opens after power restoration
2: Thermostat closed after power restoration
0
13ResetLong press Up arrow button. After drop sound, press Power button to exit. Thermostat completes reset.

Notes on Advanced Settings

  • 02 Sensor selection: If no external sensor is connected, do not set it to OUT or ALL. Otherwise, "Er" will appear on the screen, and the thermostat will stop heating until the problem is resolved. If there is a sensor error, "Er" will also appear.
  • 05 Antifreeze function: If the Antifreeze function is turned on, the room temperature and the power icon will still be displayed even when the thermostat is turned off.
  • 11 Window opening detection: When enabled, if the room temperature drops by 6°C within 4 minutes, the window opening mode will trigger. The thermostat will stop heating, and the window opening detection icon will be displayed. This mode exits under three conditions:
    • The room temperature rises by 3°C.
    • After 48 minutes.
    • Manual override.

6. App Control (Tuya Smart / Smart Life)

Preparation before Wi-Fi connection

Ensure your mobile phone's Bluetooth and Wi-Fi are enabled. Connect your phone to a 2.4Ghz Wi-Fi network (5Ghz networks are not supported).

APP Download and Account Registration

  1. Download APP:
    For iOS: Search "Tuya Smart" in the App Store and download it.
    For Android: Search "Tuya Smart" in Google Play and download it.
    Alternatively, scan the QR code below to download the app:
QR code for Tuya Smart app download
Scan this QR code to download the Tuya Smart app.
  1. Register Account: If you don't have an account, choose to register via SMS verification code. Click "Create a new account" and agree to the Privacy Policy. Then, enter your mobile number or email, get a verification code, set a password, and click "Finish" to register.

Wi-Fi Connection and Device Pairing

  1. Activate Thermostat Wi-Fi Module: With the thermostat powered on, press and hold the Up arrow button for 5-8 seconds. The Wi-Fi icon on the thermostat display will flash, indicating it's in configuration state.
  2. Add Device (Method 1 - Auto-discovery): Open the Tuya Smart app. The main page may automatically pop up "Device to be added". Click "Add" and follow the on-screen prompts.
  3. Add Device (Method 2 - Manual selection): If auto-discovery doesn't work, click "Add Device" or the "+" icon in the upper right corner of the app homepage. Navigate to the "Add Device" interface. The app may prompt you to find the device.
  4. Add Device (Method 3 - Category selection): In the "Add Device" interface, find the temperature control product (Bluetooth + WIFI model) under "Small household appliances". Ignore the content on the next page and tap "Next". Confirm the indicator is blinking and tap "Next".
  5. Enter Wi-Fi Information: Enter the name and password of your 2.4Ghz Wi-Fi network (ensure no special characters). Follow the prompts. The app will show the device being added, and after a few seconds, it should be successfully added.
App control interface for the thermostat
The thermostat can be controlled remotely via the Tuya Smart or Smart Life app.

Voice Control

The Beok TGM50 thermostat supports voice control via popular smart assistants:

  • Works with Amazon Alexa
  • Works with Google Assistant

Simply connect your thermostat to your smart home ecosystem and use voice commands to adjust the temperature.

Voice control with Google Assistant and Amazon Alexa
Control your thermostat using voice commands with compatible smart assistants.

7. Special Features

Open Window Detection

The thermostat features an open-window detection function. If the room temperature drops by 6°C within 4 minutes, the thermostat will automatically stop heating to save energy. The open-window icon will appear on the display.

The open-window mode will exit if:

  • The temperature rises by 3°C.
  • After 48 minutes.
  • Manual override.

You can enable or disable this function in the advanced settings.

Open-window detection feature explanation
Visual explanation of the open-window detection feature.

Anti-freeze Function

When the anti-freeze function is active, the thermostat maintains the room temperature above 5°C to prevent freezing, even when the heating is turned off. This protects pipes and other devices from cold damage.

Anti-freeze function explanation
The anti-freeze function protects your home from freezing temperatures.

Child Lock

The child lock feature prevents unintended changes to the thermostat settings. It can be activated or deactivated directly from the thermostat or remotely via the mobile app.

Child lock feature demonstration
The child lock can be easily managed from your phone.

Adjust Backlight

You can adjust the backlight brightness of the thermostat display through the app settings. Options include High (maximum brightness, standby after 20s), Middle (constant medium brightness), Low (constant low brightness), and Close (screen off after 20s).

Backlight adjustment options
Options for adjusting the thermostat's backlight brightness.

Key Tone On/Off

The key tone (audible feedback for button presses) can be turned on or off directly from the mobile application settings.

Key tone on/off setting in app
Toggle the key tone on or off via the app settings.

8. Troubleshooting

Common Issues and Solutions

  • "Er" displayed on screen: This indicates a sensor error. If no external sensor is connected, ensure the sensor selection (advanced setting 02) is not set to OUT or ALL. If an external sensor is connected, check its wiring and functionality. The thermostat will stop heating until this issue is resolved.
  • Thermostat not connecting to Wi-Fi:
    • Ensure your mobile phone's Bluetooth and Wi-Fi are on.
    • Verify your Wi-Fi network is 2.4Ghz (5Ghz is not supported).
    • Check that the Wi-Fi name and password contain only numbers and letters, without special symbols.
    • Ensure the thermostat's Wi-Fi icon is flashing, indicating it's in configuration mode.
    • Try restarting your router and the thermostat.
  • Thermostat not responding to app commands: Check your internet connection and ensure the thermostat is still connected to Wi-Fi. Verify the app is updated to the latest version.
  • Heating not turning on/off as scheduled: Check the time programming settings in the app (or advanced settings) to ensure they are correctly configured. Verify the current mode is set to Auto mode for scheduled operation.

If you encounter any problems during the use of the product, please feel free to contact the seller for assistance.

9. Maintenance

  • Clean the thermostat's screen and casing with a soft, dry cloth. Do not use abrasive cleaners or solvents.
  • Ensure the thermostat is not exposed to direct sunlight or drafts, as this can affect temperature readings.
  • Periodically check wiring connections for any signs of wear or looseness.
  • Keep the thermostat free from dust and debris to ensure proper ventilation and operation.

10. User Tips

  • Gas Boiler Wiring: When connecting to a gas boiler, ensure you correctly identify the Live (L) and Neutral (N) wires from your boiler's old thermostat. For the TGM50-WPB model, these typically connect to terminals 1 and 2, while the dry contact wires (often black and blue from the boiler) connect to terminals 3 and 4. Always consult a qualified electrician if unsure.
  • App Integration: For seamless smart home integration, ensure your Tuya Smart or Smart Life app is linked to your Amazon Alexa or Google Assistant accounts. This allows for convenient voice control.
  • Energy Saving: Utilize the weekly programming feature to set different temperatures for various times of the day and week, optimizing energy consumption. The open-window detection feature also helps prevent energy waste.
  • Child Safety: Remember to activate the child lock function to prevent children from accidentally changing settings or turning off the heating.

11. Warranty & Support

For detailed warranty information and further support, please refer to the official product documentation. A user manual in PDF format is available for download: View User Manual (PDF).

If you have any questions or require technical assistance, please contact the seller or manufacturer's customer support.

12. Product Video

An overview video demonstrating the features and functionality of the Beok TGM50 Smart Thermostat.

Related Documents - TGM50

Preview TGM50 Smart Touch Screen Thermostat User Manual
Comprehensive user manual for the TGM50 Smart Touch Screen Thermostat, detailing installation, operation, advanced settings, and Wi-Fi connectivity for various heating systems including water, electric, and gas boilers.
Preview BEOK TGM50 Thermostat User Guide and Installation Instructions
Comprehensive user guide for the BEOK TGM50 thermostat, covering installation, operation, advanced settings, and Wi-Fi connectivity for underfloor heating systems. Provides technical specifications and troubleshooting tips.
Preview TGM50 Smart Thermostat User Guide: Installation, Operation & Wi-Fi Setup
Comprehensive user guide for the TGM50 Smart Thermostat. Learn about installation, technical parameters, operation modes, advanced settings, and Wi-Fi connectivity with the Tuya Smart app.
Preview TGM50 Smart Thermostat User Manual | Beok Heating Control
Comprehensive user guide for the Beok TGM50 smart thermostat. Learn about installation, operation, features, technical specifications, and Wi-Fi setup for electric heating, water heating, and boilers.
Preview Beok Intelligent Temperature Controller User Manual
This user manual provides comprehensive instructions for the Beok Intelligent Temperature Controller, a smart thermostat designed for gas wall-mounted boiler heating systems. It covers application, electrical specifications, operating instructions, network connectivity, wiring, installation, inspection, and troubleshooting to ensure optimal comfort and energy savings.
Preview Beok Battery-Powered Smart Thermostat User Manual | Wi-Fi, Voice Control, Tuya
Comprehensive user manual for the Beok battery-powered smart thermostat. Learn about installation, setup, app control via Smart Life, voice commands with Amazon Alexa and Google Assistant, technical specifications, and weekly programming features for efficient home heating.