TR3 Token Ring

PRODUCT USAGE INSTRUCTIONS

Prerequisites:

• Estimated time: 1 – 5 minutes
• Completed Setup with the Token App
• PIN – located in the packaging or derived from the serial number

If you’d prefer a video tutorial, click the screen below.
Note: The video features the Token Ring, but the setup is identical to the BioStick Plus.

To Begin:

1. Navigate to Bluetooth settings.
2. If your version of Windows has the View More Devices tab, select it. If not, you may proceed to step 3.
   • Bluetooth Pairing tokenring.com | support@tokenring.com
3. Setup Guide – WindowsLocate the Device Settings section.
   • If Bluetooth device discovery is present, change the Default to Advanced. If not present, you may proceed to step 4.
4. You are now ready to pair your Token device. Select Add device.
5. In the Add a device pop-up, choose Bluetooth.
6. Authenticate to your Token device (double-tap and scan your fingerprint during the solid white lights) and put it in Bluetooth mode (pulsing blue lights) – if the lights are purple, tap once to switch modes.
7. Double-tap the sensor again to enter pairing mode – indicated by flashing blue/red lights.
8. Choose your Token device from available devices – labelled TR3-##### or TBK-#####, enter your PIN, and click Connect.
   • Note: Encrypted bonding can take 20-30 seconds
9. Done! You can now authenticate using Bluetooth.

Note: After successfully pairing to your Windows device, you may notice that your Token Ring or BioStick shows up as ‘Not connected’ in your Bluetooth settings. This is normal; unlike other Bluetooth devices, Token’s authenticators only broadcast Bluetooth when interacted with and for 20-30 seconds at a time – because of this, most devices will not update the status that quickly to show ‘Connected’ in the Bluetooth settings.

 

FAQ

Q: Why does my Token device show as 'Not connected' in Bluetooth settings even after successful pairing?

A: This behavior is normal. Token's authenticators only broadcast Bluetooth when interacted with and for a short duration. Most devices may not update the status quickly to show 'Connected' in Bluetooth settings.

Documents / Resources

Token TR3 Token Ring [pdf] User Guide TR3-, TBK-, TR3 Token Ring, TR3, Token Ring, Ring

References

• User Manual