Token TR3TBK FIDO Compliant Biometric Security Key
Specifications
- Models: BioStick Plus, BioStick (USB only)
- Features: Capacitive touch bezel, Status Indicator LED, NF, C, and
- Bluetooth interface (BioStick Plus only)
- Connection: USB-C connector
- Security: Secure Element
Congratulations on choosing the strongest MFA with the greatest user convenience.
Token BioSticks protect against phishing and social engineering, malware attacks, including ransomware, and data breaches.
IN THE BOX
YOUR TOKEN BIOSTICK
GETTING STARTED
- Token BioStick Plus
To begin the setup of your BioStick Plus, the battery must be charged – plug the device into any USB-C power source, or with the included USB-C to USB-A adapter. - Token BioStick
The BioStick does not have a battery. Power and authentication are achieved through the USB-C connection to your device. Please continue to page 8 for setup guidance. - Locate your Pl N
The PIN is located on the product box and inside the packaging. It can also be derived from the serial number engraved on the BioStick.
CHARGING THE BIO STICK
- When the BioStick Plus is plugged into a charging port, a rainbow pattern will display on the LEDs, indicating that charging will begin.
- During charging, the LEDs will pulse with the battery status color. When the LEDs turn solid green, the charge is full, and you may continue with the first-time setup. The BioStick Plus fully charges in about 2 hours.
- Once the BioStick Plus is fully charged and displays solid green LEDs, you are ready to begin setup and fingerprint enrollment. Biostick users may begin as soon as the device is plugged in.
- Using your mobile device, download the Token Ring app, or scan the QR code below.
- Mac users- please download the Token Desktop Utility from the Mac App Store. See page 10 for more details.
- The Token Apps are simple step-by-step guides for the setup and use of your Token Biostick. For fingerprint enrollment tips and access to the video tutorials, please see the next page.
Fingerprint Registration Tips & Setup Video
- For optimal fingerprint registration, avoid applying excess pressure to the sensor during scans. Think ‘touches’, not pressing a button.
- It is best to perform fingerprint registration when both your finger and the sensor are clean, dry, and not overly cold.
- If your hands take a lot of abuse due to hobbies, try selecting a finger for scanning that is less likely to be damaged.
Watch the Setup Tutorial
tokenring.com/setup
At this time, the video tutorial features the Token Ri,g; but please note the setup is identical to the BioStick.
Token BioStick and Mac
Mac does not natively support FIDO authentication over Bluetooth.
Token Desktop Utility
What Is It?
- The Token Desktop Utility provides Mac users with Bluetooth functionality for FIDO authentication.
- It is also a simple step-by-step guide to setting up and using your Token BioStick.
Getting Started
- Download the Token Desktop Utility from the Mac App Store.
- Open the app and accept the Autofill &. Passwords and permissions presented by the Token Identity Service pop up.
- Follow the on-screen prompts to complete setup, which includes Bluetooth pairing and fingerprint enrollment.
How to Authenticate
Authentication is performed the same way for both models of the BioStick.
Note: USB only BioStick must be plugged into your device, and does not have the NFC and BLE functionality.
How to Authenticate
- Double-tap the fingerprint sensor.
- The LEDs will turn solid white – this means it’s ready to scan your fingerprint.
- Place the finger you registered on the sensor.
- When you see two green blinks, you’ve successfully authenticated.
- Biostick Plus: The LEDs will then pulse purple or blue (NFC or BLE) if not plugged into your device.
Seeing Red LEDs?
If the LEDs blink red twice, your fingerprint was not recognized.
Try again: Double-tap the sensor.
- Adjust your finger position slightly.
If it fails again:
- Make sure your finger and the sensor are clean, dry, and not overly cold.
Switching Authentication Modes
- The Biostick Plus supports NFC, BLE (Bluetooth), and USB for authentication. The three modes are interchangeable; you have the choice of which one you want to use.
- After a successful fingerprint scan, if not plugged into a functioning USB port, the BioStick Plus will display its current mode with pulsing lights:
To switch the mode, tap the sensor once.
The BioStick Plus will remember your last used mode and start in that mode at the next authentication.
Other Tap Gestures
Checking Battery Status
To check your battery status, do a single tap on the fingerprint sensor. The LEDs will illuminate with the corresponding battery status color.
Cancelling Any Action
Any active function can be canceled by pressing and holding the fingerprint sensor until the LEDs turn off (approximately one second).
Bluetooth Pairing Your BioStick Plus
- Navigate to the Bluetooth settings on your device.
- Windows users: Locate the Device Settings section. If “Bluetooth devices discovery” is present, switch Default to “Advanced’.
- Note: If you do not see this section, you may continue to the next step.
- Mac users: The Token Desktop Utility will perform BLE pairing with your device during first-time setup (see page 10).
- You are now ready to pair your BioStick Plus.
- Select “Add device” > In the pop-up window, choose “Bluetooth”.
- Authenticate to your BioStick Plus by double-tapping and scanning your fingerprint during the solid white LEDs. Pulsing blue LEDs indicate Bluetooth mode. If you see purple LEDs, tap once to switch modes (see page 12).
- Once in Bluetooth mode, double-tap the fingerprint sensor to enter pairing mode. Indicated by red/blue flashing LEDs.
- Select your BioStick Plus from the list of available devices, enter your PIN, then click ‘Connect’.
- Note: Your PIN can be found inside the box or derived from the serial number engraved on the BioStick (see page 6).
Setting Up Token BioStick as Your MFA
Secure your online accounts and applications in 3 easy steps
- Step 1: Log in to the app or service you wish to secure and verify that it supports the use of Fl D02 security keys.
- Step2
Navigate to the Account Security settings and find the option to add a security key as your two-factor or multifactor authentication. If a security key is not an option, choose a passkey. - Step3
Follow the on-screen prompts. You may use NFC, BLE, or USB to register your BioStick Plus -USB only for the BioStick. Note: BLE requires pairing first
(see page 14).
How to Login With BioStick Plus BLE
- Choose an App or Service
Go to the login screen.
Make sure your BioStick Plus is paired to your device (see page 14) and registered with the service (see page 15). Select the option to log in using a security key or passkey – instructions may vary between operating systems.
- Logging In
When promptedsingle-tapap the sensor; this will begin the BLE connection. Follow the on-screen prompt to touch your security key. The BioStick Plus will display solid white LEDs, indicating it is ready for fingerprint authentication. Scan your fingerprint.
- Successful Authentication
Successful authentication will display two green blinks. You are now securely logged in!
If authentication was not successful, you will be prompted to try again, and the BioStick Plus will display solid white LEDs for another fingerprint scan.
How to Login With BioStick Plus NFC
Enable NFC on Your Device
You may use your device’s built-in NFC or connect an external reader.
Be sure NFC communication is enabled in your device settings.- Activate NFC Mode on the Ring
Authenticate to your BioStick Plus by double-tapping the sensor and scanning your fingerprint during the solid white LEDs.
Successful authentication will display two green blinks, then pulse purple indicating NFC mode. If the pulse is blue, tap once (see page 12 for more details).
Complete Login Using NFC
Place the bottom of the BioStick Plus very close to or touch the NFC reader for 3-4 seconds. Some readers may beep upon scanning. Leave the device in place until the login prompt clears.
You are now securely logged in!
How to Update Your Token BioStick
The Token BioStick can easily be updated over a secure Bluetooth or USB connection.
How to Update your BioStick:
- Open the Token App.
- Locate the Details section.
- If an update is available, select Update.
- You will be prompted to place the Ring on the charger and click Let’s do it!
The Token Apps are updated in the same way other applications are; when an update is available, it appears in your App store or automatically updates depending on your device settings.
Extra Token Tips
Using the Biostick Plus While Charging
If the BioStick Plus is plugged into a functioning USB port on your device and authentication is attempted, you may initially be prompted to complete the FIDO authentication via USB. If connected to a charging port not on your device, BLE authentication can be used while charging.
Changing Your Scanned Fingerprint
To use a different finger, at this time, you’ll need to do a factory reset. Warning! This will erase all stored credentials. Go to Settings> Factory Reset in the Token App to begin. See page 9 for fingerprint registration tips.
Extra Token Tips
Logging into Multiple Accounts
Token BioSticks can store up to 100 digital credentials, which can be used with many accounts-personal, work, or managed. Simply set it up as your security key in each application (see page 15).
Replacing Your Phone or Laptop?
No problem! The Token BioStick stores all credentials and biometric data inside its Secure Element. To pair your BioStick with a new phone or device, simply download the corresponding Token App and during setup select “Pair a registered device”. If your device is lost or inaccessible, you can still use your BioStick for authentication.
Troubleshooting
If the BioStick Doesn’t Power On
If the LEDs don’t light up when the BioStick is plugged in, double-check the power source. If sufficient, leave it plugged in for at least 30 minutes, then try again. If the LEDs still don’t turn on, please contact support.
Repeated Issues or ‘Stuck’ LEDs?
If you’re experiencing repeated unexplained issues or your BioStick is ‘stuck’, plug your device into a charger. The rainbow lights indicate charging has begun, but also perform a ‘soft reset’ of the device.
Trouble Authenticating The
Token Biostick scans your finger multiple times in less than a second. If you are consistently failing fingerprint authentication, try using a clean cloth to ensure both your finger and the sensor are clean, dry, and not overly cold. Also,o be sure you are using the correct finger.
Caring for Your Sensor
The fingerprint sensor works best when it’s clean.
- Use the included purple microfiber cloth to wipe the sensor.
- For deeper cleaning, you may use isopropyl alcohol or a small amount of mild hand soap. Dry the device completely.
- Warning! Do not use ultrasonic cleaners or jewelry-grade solvents – these can damage the sensor and void the warranty.
- For best results, use the BioStick with clean, dry, and warm hands.
Protecting Your BioStick
- Avoid leaving the BioStick exposed to extreme hot or cold environments, such as in a car during the heat of summer or the cold of winter.
- To avoid scratching the finish of the BioStick, avoid coarse, rough surfaces (such as brick, sand, concrete) and sharp metal (such as car keys, key chains, other jewelry).
LED Reference Guide
Authentication
Other
LED REFERENCE GUIDE
Power Management – BioStick Plus
Battery
Battery while charging
Errors
Note: The Token App will display the exact battery percentage with a single tap or anytime using BLE.
- If you need further guidance, a refresher on setting up security keys, oif r you encountered any issues, please contact us:
- Visit our support page: tokenring.com/support
- Email us at: support@tokenring.com
- Call us at 866-328-7464 for assistance.
- We regularly add additional written and video implementation guides to our support page. Please let us know if your favorite software is missing, and we will assist you.
FCC Regulatory Information
This device (FCC ID: 2AVVU-TOKEN-TR3TBK) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause regulatory harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
- Warning: Changes or modifications to this device not expressly approved by Tokenize, Inc. could void the user’s authority to operate the device. Shielded cables must be used with this unit to ensure compliance with Class B.
FCC limits.
RF exposure safety
- This product is a radio transmitter and receiver. It’s designed not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Responsible party for FCC Compliance
- Tokenize, Inc
- 4545 East River Road, Suite 310
- West Henrietta, NY 14586
- 585-625-8059
- support@tokenring.com
FAQS
: Do both models of the BioStick have NFC and Bluetooth functionality?
: No, only the BioStick Plus includes NFC and Bluetooth interface.
: How do I set up the Token Desktop Utility for Mac?
: Follow these steps:* Download the Token Desktop Utility from the Mac App Store.* Open the app and accept Autofill & Passwords permissions presented by the Token Identity Service pop-up.* Follow on-screen prompts for setup, including Bluetooth pairing and fingerprint enrollment.
Documents / Resources
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