THINKWARE ARC Dash Cam
FAQ
- Q: How do I reset the device?
- A: To reset the device, locate the reset button on the back panel and press it with a sharp object like a paperclip for a few seconds.
- Q: Can I use this product in extreme temperatures?
- A: The product is designed to operate within a specific temperature range. Using it outside this range may affect performance and durability.
Power the Dash Cam
Use one of the following options
The included cable options vary depending on the dash cam model purchased.
- To enable Parking Surveillance mode, the dash cam needs to be powered by either the OBD-ll Cable or Hardwiring Cable (professional installation recommended).
Download the App
Download the THINKWARE DASHCAM LINK App
- On your smartphone, open the Google Play Store or Apple App Store and download and install THINKWARE DASH CAM LINK.
Connect to the App
Follow the on-screen instructions
- Press the Wi-Fi
icon on the dash cam you want to connect.
- Scan the QR code and connect according to the app instructions.
Cameras Installing Instructions
Install the Front Camera
Open Live View in the app
- Blue line with the center
- Green line with the front edge of the hood
Install the Rear View Camera
Open Live View Rear Camera in App
- Red line with the trunk center
- Yellow line with the center of the horizon
- Green line with the trunk line
Dash Cam Settings in the App
Default settings out of the box
The default settings are as follows, and you have the option to adjust them according to your preference.
| Options | Description |
| Voice Recording | Enabled |
| System Volume | 0 1 2 3 |
| Parking Mode | Motion Detection |
|
Smart Parking Mode |
Thermal Protection – Enabled |
| Long-Time Recording – Disabled | |
| Battery Protection | Enabled |
| Super Night Vision | Parking Mode |
| ADAS | Disabled |
| Speed Stamp | Disabled |
| Safety Camera | Disabled |
FAQ & Help Desk
Still have questions or issues?
For further assistance or to report any issues, please contact our support team.
North America
- 1 (844) 865-9273
- support@thinkware.com
United Kingdom
- 44 (0) 333-121-0008
- support.eu@thinkware.com
European Union
- (+49) 69-943-22200
- support@thinkware.com
Please refer to CS Information QR in the box for other countries.
Documents / Resources
 | ARC Dash Cam |
References
- apps.apple.com/us/app/thinkware-dash-cam-link/id1498871988apps.apple.com
- How to Install a Dash Cam – Thinkware Help Center | Troubleshooting | Tech Support | FAQmondosystemhelp.zendesk.com
- play.google.com/store/apps/details?id=com.thinkware.limaplay.google.com
- User Manualmanual.tools
Published: May 20, 2024
I own a ThinkWare A500 dash cam, and the rear camera is flipping the image from right to left and from left to right. I reset and formatted the memory card, turned the camera off for a minute and then on again, but all attempts to restore the rear camera to its normal image failed. Do you have any solution?
How do I fix a mirrored or flipped rear camera image on my Thinkware dash cam?
For Thinkware dash cams like the A500, a flipped or mirrored rear camera image is typically a software setting rather than a hardware fault. Please follow these steps to adjust the orientation:
If these settings do not appear in your app version for the A500, you may need to contact Thinkware support directly at support@thinkware.com (North America) or support.eu@thinkware.com (UK/EU) for model-specific configuration tools.
Read the full Q&A page