Heap Digital Experience Insights Report User Guide

Tlaleho ea Digital Experience Insights e fana ka lipatlisiso le lintlha tse mabapi le boitšoaro ba mosebedisi lihlahisoa tsa digital. E hlophisitsoe ke litsebi tsa mahlale a data a Heap, e totobatsa mathata a mahlale a setso ho latela boitšoaro ba basebelisi le ho fana ka lintlha tsa bohlokoa tse nkuoang bakeng sa temohisiso e betere mabapi le boitšoaro ba basebelisi. Khoasolla tlaleho ho utloisisa seo e se fumaneng.

Heap Mokhoa oa ho lekanya Litaelo tsa Katleho ea Feature

Ithute ho lekanya katleho ea likarolo ka tataiso ena e tsamaisoang ke data. E etselitsoe balaoli ba lihlahisoa le baetapele ba lihlopha, e kenyelletsa leqephe la mosebetsi ho hlalosa metrics le ho lekanya linomoro tsa motheo ho pholletsa le litekanyo tse hlano. Qala hanyane ka ho lekanya karolo e qaliloeng 'me u sebelise data ho etsa liqeto tse nepahetseng bakeng sa bokamoso. Eba mochini o tsamaisoang ke data o nang le mokhoa ona oa khatello e tlase. Tšoara nomoro ea mohlala oa sehlahisoa hona joale.

Heap Mokhoa oa ho theha bukana ea litaelo ea Behavioral Personas

Ithute mokhoa oa ho theha batho ba nang le mekhoa e metle ka tataiso ena. E etselitsoe ba seng ba ntse ba tseba mekhoa e tsamaisoang ke data, tataiso ena e fana ka mokhoa o pheta-phetoang oa ho khetholla batho ba bohlokoa ho latela boitšoaro ba basebelisi. Ka kopano ea lipuisano, ho theha basebelisi ba bohlokoa, le tšebeliso ea leqephe la mosebetsi le fanoeng, u ka ntlafatsa le ho ntlafatsa kutloisiso ea hau ea sehlahisoa sa hau le basebelisi ba sebaka sa marang-rang. E loketse likhoebo tse batlang ho utloisisa bareki ba tsona betere.