Specifications
| Subject | How to Do an OTA Firmware Update |
| Date | 3/1/2025 |
| Product | NAVAC Smart Probes |
| Affected Models | NSP1, NSH1 |
This bulletin provides step-by-step instructions for performing an Over-The-Air (OTA) firmware update using the myNAVAC™ App.
INSTRUCTIONS
- Step 1: Sign In To MyNAVAC App A myNAVAC account is required to initiate firmware updates.
- Step 2: Power On the Probe Ensure the smart probe is powered on. Allow the App to discover and connect to your device.
- Step 3: Navigate to Settings On the device page in myNAVAC App, tap the Settings icon in the top right corner (Figure 1).
- Step 4: Select “Update Firmware” Locate and tap the Update Firmware option under device settings (Figure 2).
- Step 5: Start the Update Tap Update to begin the firmware update process (Figure 3).
- ⚠️ IMPORTANT: Ensure your phone is fully charged. Do not allow the phone to enter sleep mode during the update.
- Step 6: Wait for Update Completion The update is complete when the Left Side number matches the Right Side number (Figure 4).
- Step 7: Confirm Update Tap Confirm to finalize the update process.
This material is published for informational purposes only and intended for use only by persons qualified for the specific tasks shown. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding possible hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or death. You agree that your use of and dependence on this information is at your sole risk. This information is subject to change or update without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.
For any further clarification or instructions, please contact the NAVAC Technical Support Department at: 1-877-MY-NAVAC or email: techsupport@navacglobal.com.
NAVAC Inc. 125 Chubb Ave, Suite 310S Lyndhurst, NJ 07071 T+1 (877) MyNAVAC or 1 877-696-2822 F+1 (877) MyNAVAC or 1 877-696-2822 www.NavacGlobal.com
FAQs
Q: Do I need a myNAVAC account to perform firmware updates?
A: Yes, a myNAVAC account is required to initiate firmware updates.
Q: What should I do if my phone’s battery is low during the update?
A: Ensure your phone is fully charged before starting the update. If the battery is low, charge it before proceeding with the update.
Q: How can I verify that the firmware update is successful?
A: The update is complete when the Left Side number matches the Right Side number as shown in Figure 4.
Documents / Resources
 |
NAVAC NSP1, NSH1 Smart Probes [pdf] Owner's Manual NSP1, NSH1, NSP1 NSH1 Smart Probes, NSP1 NSH1, Smart Probes, Probes |