NSP1, NSH1 Smart Probes
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Product Information
Specifications:
- Brand: NAVAC Inc.
- Model: Smart Probes NSP1, NSH1
- Address: 125 Chubb Ave, Suite 310S Lyndhurst, NJ 07071
- Contact: T+1 (877) MyNAVAC or 1 877-696-2822
- Website: www.NavacGlobal.com
Product Usage Instructions
A myNAVAC account is required to initiate firmware updates.
Step 2: Power On the Probe
Ensure the smart probe is powered on. Allow the App to discover
and connect to your device.
On the device page in myNAVAC App, tap the Settings icon in the
top right corner.
Step 4: Select Update Firmware
Locate and tap the Update Firmware option under device
settings.
Step 5: Start the Update
Tap Update to begin the firmware update process. IMPORTANT:
Ensure your phone is fully charged. Do not allow the phone to enter
sleep mode during the update.
Step 6: Wait for Update Completion
The update is complete when the Left Side number matches the
Right Side number.
Step 7: Confirm Update
Tap Confirm to finalize the update process.
For Further Assistance
If you need further clarification or instructions, please
contact the NAVAC Technical Support Department at: 1-877-MY-NAVAC
or email: techsupport@navacglobal.com.
FAQ (Frequently Asked Questions)
A: Yes, a myNAVAC account is required to initiate firmware
updates.
Q: What should I do if my phone’s battery is low during the
update?
A: Ensure your phone is fully charged before starting the
update. If the battery is low, charge it before proceeding with the
update.
Q: How can I verify that the firmware update is
successful?
A: The update is complete when the Left Side number matches the
Right Side number as shown in Figure 4.
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NAVAC Inc.
125 Chubb Ave, Suite 310S Lyndhurst, NJ 07071
T+1 (877) MyNAVAC or 1 877-696-2822 F+1 (877) MyNAVAC or 1 877-696-2822
www.NavacGlobal.com
SERVICE NOTICE
Subject Date Product Affected Models
How to Do an OTA Firmware Update 3/1/2025 NAVAC Smart Probes NSP1, NSH1
This bulletin provides step-by-step instructions for performing an Over-The-Air (OTA) firmware update using the myNAVACTM App.
INSTRUCTIONS:
Step 1: Sign In To MyNAVAC App A myNAVAC account is required to initiate firmware updates.
Step 2: Power On the Probe Ensure the smart probe is powered on. Allow the App to discover and connect to your device.
Step 3: Navigate to Settings On the device page in myNAVAC App, tap the Settings icon in the top right corner (Figure 1).
Step 4: Select “Update Firmware” Locate and tap the Update Firmware option under device settings (Figure 2).
Step 5: Start the Update Tap Update to begin the firmware update process (Figure 3).
IMPORTANT: Ensure your phone is fully charged. Do not allow the phone to enter sleep mode during the update.
Step 6: Wait for Update Completion The update is complete when the Left Side number matches the Right Side number (Figure 4).
Step 7: Confirm Update Tap Confirm to finalize the update process.
This material is published for informational purposes only and intended for use only by persons qualified for the specific tasks shown. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding possible hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or death. You agree that your use of and dependence on this information is at your sole risk. This information is subject to change or update without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.
NAVAC Inc.
125 Chubb Ave, Suite 310S Lyndhurst, NJ 07071
T+1 (877) MyNAVAC or 1 877-696-2822 F+1 (877) MyNAVAC or 1 877-696-2822
www.NavacGlobal.com
Figure 1
Figure 2
Figure 3
Figure 4
For any further clarification or instructions, please contact the NAVAC Technical Support Department at: 1-877-MY-NAVAC or email: techsupport@navacglobal.com.
This material is published for informational purposes only and intended for use only by persons qualified for the specific tasks shown. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding possible hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or death. You agree that your use of and dependence on this information is at your sole risk. This information is subject to change or update without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.
Documents / Resources
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NAVAC NSP1, NSH1 Smart Probes [pdf] Owner's Manual NSP1, NSH1, NSP1 NSH1 Smart Probes, NSP1 NSH1, Smart Probes, Probes |