My right earbud is not working. What could be happening?
If your right J18 TWS earbud is not working, it may be due to a pairing desynchronization or a charging issue. Please try the…
Manuals+ Q&A
TWS Earbuds questions & answers
Browse answered questions about TWS Earbuds, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Why does the right earbud continue charging indefinitely and drain battery when not in use?
Based on the Centechia I17 User Guide, the issue you are experiencing with the right earbud not stopping its charging cycle or losing power…
Why does the right earbud continue charging past 100% and drain battery when left alone?
Based on the troubleshooting section of the centechia I17 manual, there are a few steps you can take to resolve charging and battery drain…
Why does the right earbud continue charging indefinitely and lose battery by the next day?
Based on the troubleshooting section of the I17 User Guide, your issue with the right earbud not finishing its charge and losing battery overnight…
Why is the right earbud not finishing its charge and losing battery by the next day?
Based on the troubleshooting guide for the Centechia I17, your issue with the right earbud not charging properly or losing power overnight is likely…
How do I disable the auto-answer feature on my Baseus MA20 earbuds?
The Baseus MA20 earbuds do not have a hardware-level "auto-answer" feature enabled by default in their manual. If your calls are being answered automatically,…
How do I change the voice prompt language from Chinese to English on the J18 TWS earbuds?
While the provided manual does not explicitly list a language toggle feature, most TWS earbuds using this chipset (like the J18) allow you to…
Why do my AirBuds 10 drain battery while in the charging case and not in use, and how can I fix this?
According to the troubleshooting section of the Blackview AirBuds 10 manual, if your earbuds are not disconnecting or are losing battery while in the…
How do I reset a single B29 earbud when the other one is broken and not turning on?
According to the XZC B29 manual, you can perform a factory reset on the earbuds even if they are not currently paired with each…
How do I fix ARTWS50 earbuds that will not pair to each other?
If your ARTWS50 earbuds are not pairing to each other, the manual suggests the following Pairing Troubleshooting steps: Place both earbuds back into the…
Why is my right earbud not producing any sound?
If your right earbud is not producing sound, it may not be powered on or paired correctly with the left earbud. Please try the…
My ART SOUND ARTWS50 Wireless TWS Earbuds charging cord started smoking and melting. What should I do?
We are very sorry to hear about this dangerous incident with your ART SOUND ARTWS50 Wireless TWS Earbuds charging cord. A smoking and melting…
How do I turn off the microphone on JLab Go Sport earbuds?
JLab Go Sport earbuds do not have a dedicated "mute" or "microphone off" button on the earbuds themselves. To turn off the microphone during…
How do I fix my Boult W40 earbuds when they won't pair with each other?
If your Boult W40 earbuds are not pairing with each other (only one works at a time), please follow these specific reset steps provided…
How can I turn off the white flashing LEDs on the ART SOUND ARTWS50 Wireless TWS Earbuds?
The provided manual for the ART SOUND ARTWS50 Wireless TWS Earbuds does not include instructions on how to turn off the white flashing LEDs.…
How do I pair the walk W401W TWS Earbuds with my phone if they are not working?
If your walk W401W earbuds are not connecting to your phone, please follow these troubleshooting steps to ensure they are paired correctly: Ensure they…
How do I troubleshoot connection issues with my SiAWAG BTW62H earbuds?
To resolve connection issues with your SiAWAG BTW62H TWS Earbuds, please follow these steps based on the user manual: Initial Pairing: Open the charging…
How do I factory reset the SiAWAG BTW62H earbuds to fix connection issues?
The provided manual for the SiAWAG BTW62H TWS Earbuds does not explicitly list a specific button combination for a "factory reset." However, since your…
How to factory reset the SiAWAG BTW62H TWS Earbuds?
The provided manual for the SiAWAG BTW62H TWS Earbuds does not explicitly list a specific button combination or sequence for a "factory reset." However,…
How do I prevent my earbuds from connecting to multiple devices simultaneously?
The SiAWAG BTW62H earbuds feature Multipoint Connection, which allows them to stay connected to two devices at once. If you want to use a…
How do I pair both earbuds together if they are appearing as separate Bluetooth devices?
If your SiAWAG BTW62H earbuds are appearing as two separate Bluetooth connections, they have likely lost their synchronization. To resolve this and use them…
Why have my MVMT EB5589 earbuds stopped charging after 10 months of light use?
If your MVMT EB5589 TWS Earbuds have stopped charging, please try the following troubleshooting steps based on the manual's charging requirements: Clean the Contacts:…
The right earbud is not transmitting sound.
If your right earbud is not transmitting sound, please try the following troubleshooting steps based on the JBL WAVE200 TWS manual: Reconnect Left &…
What is the battery life of the ARTWS50 Wireless TWS Earbuds?
Based on the provided instruction manual for the ART SOUND ARTWS50 Wireless TWS Earbuds, the specific battery life (playback time) in hours is not…