Baseus Bluetooth Earphone Instructions

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Baseus Bluetooth Earphone Manual
Please read this manual fully before use and keep it for future reference. This guide fits all Baseus in-ear TWS earbuds (Bowie, Encok, Eli Sportseries).

Package Contents

  • 1 Pair of Baseus TWS Earbuds (Left & Right)
  • 1 Charging Storage Case
  • 1 Type-C Fast Charging Cable
  • 3 S/M/L Replacement Silicone Ear Tips
  • 1 User Manual

Power On & Bluetooth Pairing

Power On
Open charging case lid, earbuds power on automatically, LED lights flash alternately to enter pairing mode.
First Connection

  1. Turn on Bluetooth on your phone/laptop;
  2. Search Bluetooth device: Baseus Bowie XXX;
  3. Tap the device name to pair, voice prompt “Connected” when matched.

Auto Reconnect
Put earbuds into case and close lid to power off; open lid to auto connect last paired device.
Dual-Device Connection

  1. Pair earbuds with Device A, put earbuds into case without power off, turn off Bluetooth of A;
  2. Open lid to pair Device B;
  3. Reactivate Bluetooth of A to connect two devices simultaneously, auto switch for incoming calls.

Touch Control Operation

Music Control

  • Play/Pause: Double tap touch area of any earbud
  • Previous Track: Long press left earbud for 1.5s
  • Next Track: Long press right earbud for 1.5s
  • Volume Down: Single tap left earbud
  • Volume Up: Single tap right earbud
  • Voice Assistant (Siri/Google): Triple tap any earbud

Call Control

  • Answer Call: Double tap earbud
  • Hang Up Call: Double tap during call
  • Reject Call: Long press earbud for 1.5s

ANC / Transparency Mode (Noise Cancelling Models)
Long press earbud for 1 second to cycle: ANC Mode →Transparency Mode→ Standard Mode
Game Low Latency Mode

  1. Double tap charging case button to toggle;
  2. Enable in official Baseus App.

Charging & Indicator Lights

Charge Earbuds
Place earbuds into charging slots, close lid to auto charge, inner light turns on while charging.
Charge Charging Case
Plug Type-C cable into 5V power adapter; flashing light = charging, steady light = fully charged.
Light Status Definition

  1. Pairing Mode: One white light fast flash, one white light slow flash
  2. Low Power: Red light intermittent flash with voice reminder
  3. Factory Reset: Both earbuds flash white 3 times then turn off
  4. Full Case Charge: Steady light without flash

Factory Reset (Fix single-side mute, disconnection failure)

Model with Case Button

  1. Put both earbuds fully into case, keep lid open;
  2. Long press case button for 8–10s until both earbuds flash white 3 times;
  3. Release button, close lid for 5s, open lid to re-pair Bluetooth.

Touch-only Model (No Case Button)

  1. Forget earbuds device on your Bluetooth list;
  2. Triple tap earbud touch panel, hear three beep alerts;
  3. Put earbuds back into case, reset complete.

Baseus Official App Functions

  1. Download “Baseus” App in app store, auto bind after Bluetooth connection;
  2. Custom touch gestures, EQ sound, spatial audio, game low latency mode;
  3. Check real-time battery of earbuds & charging case;
  4. Enable ENC call noise reduction, voice boost, find earbuds location;
  5. OTA online firmware upgrade to optimize sound and connection stability.

General Specifications

  • Bluetooth Version: Bluetooth 5.3/5.4, 10 meters barrier-free transmission
  • Charging Port: Type-C Fast Charge
  • Waterproof Rating: IPX4 / IPX5 (Sweat & light splash resistant, DO NOT swim or shower with earbuds)
  • Single Earbud Playtime: 4–6H; Total Playtime with Case: 20–30H
  • Fast Charge: 10 mins charging for 2 hours playback
  • Driver Unit: 10mm composite diaphragm, dual-mic ENC call noise cancellation

Common Troubleshooting

  1. Only one earbud has sound: Complete factory reset, clean metal charging contacts, delete Bluetooth record and re-pair;
  2. Frequent Bluetooth disconnection: Stay away from 2.4G WiFi interference, update firmware via App;
  3. Muffled & quiet call voice: Clean microphone hole, enable ENC mode inside App;
  4. Cannot charge: Wipe dirty metal contacts, replace charging cable or power adapter;
  5. Unresponsive touch panel: Dry water on earbuds surface, reset touch settings in App.

Safety Warnings

  1. Do not listen music at high volume for long periods to avoid permanent hearing damage;
  2. Only daily sweatproof, not suitable for shower, diving or swimming;
  3. Charge once per month if unused long-term to extend lithium battery service life;
  4. Keep away from high temperature, heavy squeeze and dropping;
  5. Keep away from children to prevent accidental swallowing of small silicone ear tips.

Baseus logo

Documents / Resources

PDF thumbnailBluetooth Earphone
Instructions · TWS earbuds, Bowie, Encok, Bluetooth Earphone, Earphone

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. سلام مدل هندفری من ma20هست . زمانی که تماس ازبیرون گرفته میشو خودکار پاسخ می دهد.چه راه حلی برای کنسل کردن این موضوع هست

    🇮🇷 مهدي asks سلام مدل هندفری من ma20هست . زمانی که تماس ازبیرون گرفته میشو خودکار پاسخ می دهد.چه راه حلی برای کنسل کردن این موضوع هست
    Manuals+ clarified question
    Question

    How do I disable the auto-answer feature on my Baseus MA20 earbuds?

    Answer

    The Baseus MA20 earbuds do not have a hardware-level "auto-answer" feature enabled by default in their manual. If your calls are being answered automatically, it is likely due to a setting in the Baseus Official App or your phone's accessibility settings.

    Please try the following steps to resolve this:

    • Check the Baseus App: Download and open the Baseus app. Go to the settings for your MA20 earbuds and look for "Custom touch gestures" or call settings to see if an auto-answer or specific gesture is misconfigured.
    • Check Phone Settings: On many smartphones, there is an "Auto-answer" feature under Settings > Accessibility or Call Settings. Ensure this is turned off on your mobile device.
    • Reset the Earbuds: If the issue persists, perform a factory reset. Put both earbuds in the case, keep the lid open, and long-press the case button for 8–10 seconds until the lights flash white 3 times.
    • Firmware Update: Use the Baseus app to check for and install any OTA firmware updates, as these can optimize connection stability and call handling.

Ask a Question

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