What is the annual cost of the UPULTRA application?
The UPULTRA mobile application itself is typically free to download and use for basic features like remote monitoring, motion alerts, and local storage on…
Manuals+ Q&A
Security Camera questions & answers
Browse answered questions about Security Camera, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Newest questionsI accidentally deleted my camera from the application and I am currently 600km away. How can I reprogram it?
Unfortunately, it is not possible to reprogram or re-add the YESKAMO ZS-GX4S camera to the CloudEdge application from a remote location. To successfully pair…
Why does the ANRAN app say 'session expired' every time I open it and how can I fix it?
If you are receiving a "session expired" message every time you open the ANRAN app, it is likely due to one of the following…
How do I turn off the ANRAN Q1 Pro solar camera?
To turn off the ANRAN Q1 Pro solar-powered camera, follow these steps based on the product's physical design: Physical Power Button: Locate the power…
How do I turn off the ANRAN Q1 solar camera?
To turn off your ANRAN Q1 solar-powered wireless security camera, you need to long press the power button for 5 seconds. The manual indicates…
How can I adjust the wide-angle lens or field of view on the Tapo C425 to avoid recording the road?
The Tapo C425 features a fixed wide-angle lens, which means the optical field of view cannot be adjusted or "zoomed out" through software or…
How can I stop the camera using my phone when it's not needed, without manually turning it off since it's mounted high up?
The provided manual for the COCOCAM SCSMS-20240226 security camera does not explicitly describe a function to remotely "stop" or power off the camera via…
Why does the camera say 'the card does not exist'?
The error message "the card does not exist" typically refers to either the nano SIM card or the microSD card. Please check the following…
Why is my Galayou R2 camera not charging?
If your Galayou R2 camera is not charging, please check the following steps based on the product diagram and specifications: Check the Connection: Ensure…
Why is my Galayou B0C9JH83S3 camera not charging?
If your Galayou B0C9JH83S3 camera is not charging, please try the following troubleshooting steps: Check the Power Source: Ensure the power outlet is working…
How can I download the user manual for printing and offline use?
To download and print the user manual for your ZOSI Z18.5.T.1 camera, you can use the following resources: Manuals.plus: You can use the Print…
How can I troubleshoot a SIM card issue with my Hosafe Solar Security Camera in Cuba?
It appears there may be a misunderstanding regarding the model of your camera. The HOSAFE RBX-S52 is a WiFi-only solar security camera and does…
How do I troubleshoot a failed connection between my Reolink Argus Series B430 camera and the router?
If your Reolink Argus Series B430 is failing to connect to your router, please follow these troubleshooting steps based on Reolink's standard setup procedures:…
How do I stop monitoring the camera from my phone?
To stop monitoring or receiving alerts from your ANRAN AR-C3 camera on your phone, you have several options depending on whether you want to…
How can I turn off the XEGA 3G/4G LTE Security Camera from my mobile phone?
Based on the XEGA 3G/4G LTE Security Camera manual, there is no direct "power off" button within the UBox app to completely shut down…
Why is the motion detection rarely triggering on my COCOCAM security camera?
If your COCOCAM security camera is rarely triggering motion detection, you should adjust the sensitivity settings and check the detection area configuration. According to…
I have an existing account but I can no longer log in.
If you are unable to log in to your existing ANRAN account, please follow these troubleshooting steps: Check Region Settings: When logging in, ensure…
How do I delete recorded events?
To delete recorded events on your YESKAMO GX1S camera, you must use the CloudEdge app on your smartphone. While the quick guide does not…
How do I manage alarm notifications, resolution settings (SD vs 5MP), detection schedules, and disable alarms/lights on the ANRAN Q4Max?
Based on the ANRAN Q4Max user guide and app functionality, here are the answers to your specific navigation and configuration questions: SD vs. 5MP:…
How do I unlink an old account and link a new account to my Tenda CP3 Pro camera?
To move your Tenda CP3 Pro camera from an old account to a new one, you must first remove the device from the original…
My S40 camera is not recognizing the SIM card and has no internet access. Can someone help?
If your Ebitcam S40 camera is not recognizing the SIM card and has no internet access, please follow these troubleshooting steps from the manual:…
Why is my Imou Cell PT camera not turning on or showing a connection error despite being in sunlight?
If your Imou Cell PT camera is not turning on or displays a connection error despite being in the sun, please follow these troubleshooting…
How many people can I put on one account?
The provided manual for the FOAOOD DF220 Security Camera does not specify the maximum number of people or users that can be on one…
How can I make the camera move or track when someone passes in front of it?
To enable motion-related features on your COOAU ZS-GX1S camera, you must use the CloudEdge app. While the manual focuses on motion detection and alerts,…