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COCOCAM SCSMS-20240226 Security Camera Instruction Manual — questions & answers

Read product questions and troubleshooting answers linked to COCOCAM SCSMS-20240226 Security Camera Instruction Manual.

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Answered questions

Why am I only receiving photo alerts without video, why is live view not working, and why am I being asked to pay for a storage plan again after inserting an SD card?

2026-07-24 1 answer

Based on the COCOCAM manual, here are the steps to address your issues: Missing Video Alerts: Ensure that a Micro SD card (2-128GB) is…

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How can I stop the camera using my phone when it's not needed, without manually turning it off since it's mounted high up?

2026-07-20 1 answer

The provided manual for the COCOCAM SCSMS-20240226 security camera does not explicitly describe a function to remotely "stop" or power off the camera via…

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Why is the motion detection rarely triggering on my COCOCAM security camera?

2026-07-18 1 answer

If your COCOCAM security camera is rarely triggering motion detection, you should adjust the sensitivity settings and check the detection area configuration. According to…

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How do I resolve the error message 'Closed, impossible to view and record' in the CocoCam app?

2026-07-12 1 answer

The error message "Closed, impossible to view and record" (Fermé impossible de visualiser et enregistrer) typically indicates a connection or storage issue. Please try…

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How can I disable camera notifications or motion detection via the app when I am on my terrace?

2026-07-11 1 answer

To stop receiving notifications while you are on your terrace, you can use the CocoCam app to either disable alerts or turn off motion…

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