How can I disable camera notifications or motion detection via the app when I am on my terrace?
To stop receiving notifications while you are on your terrace, you can use the CocoCam app to either disable alerts or turn off motion…
Manuals+ Q&A
Security Camera questions & answers
Browse answered questions about Security Camera, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Newest questionsWhy are my cameras always in dormant mode and not online, requiring me to click on the camera to activate it?
Your ANRAN Q3/Q3Max camera may be entering a dormant state to conserve battery power, which is common for solar-powered wireless cameras. When you click…
Why is my 4G camera light orange and asking for a subscription even though I do not want one?
The orange light and the message "A jelenlegi forgalom lejárt" (Current traffic has expired) indicate that the SIM card data plan associated with your…
How do I program the spotlight on my Reolink RLC-810WA to stay on permanently?
To manage the spotlight settings on your Reolink RLC-810WA, you must use the Reolink App or Client software. While the provided manual identifies the…
Can I connect 3 cameras of this model to a base station?
Yes, you can connect multiple cameras to an aosuBase station. While the specific manual for the C9E2CA11 (SolarCam D1 SE) focuses on direct Wi-Fi…
Can I use a different SIM card in the xiaovv XVV-1120S-P6 camera instead of the original one?
Based on the manual for the xiaovv XVV-1120S-P6, this specific model is listed as a Wi-Fi camera (supporting 2.4GHz Wi-Fi) rather than a dedicated…
How do I delete motion detection videos and set up immediate notifications with sound on my phone?
Based on the UBOX Indoor Home Security Camera manual, here is the guidance for your requests: Deleting Videos: The manual does not explicitly list…
Why does the app say 'unstable network' when I open it?
If you are seeing an "unstable network" message in the COCOCAM app, it suggests a problem with the camera's network connection. Here are some…
How can I reset an IMOU Cruiser SE+ camera if I no longer have access to the associated email address and haven't used it in a long time?
To reset your IMOU Cruiser SE+ camera, you can perform a factory reset by pressing and holding the reset button for 10 seconds. The…
Why is my ZUMIMALL BF-BK05 camera not recording video even though motion detection is working?
If your ZUMIMALL BF-BK05 camera is detecting motion but not recording, please check the following requirements for video storage: Storage Media: Ensure you have…
Why does the camera image freeze at 99% and fail to display?
If your JOOAN CAM 720 is freezing at 99% during the connection process or while loading the live feed, it usually indicates a network…
How do I install the rotation option in the '+' icon?
The provided manual for the Imou Cell PT 2C Security Camera does not detail a specific 'rotation option' or its installation within a '+'…
How can I disable pet detection on my WEILAILIFE WE-WXPTZ50802 Wireless Security Camera?
The provided manual for the WEILAILIFE WE-WXPTZ50802 Wireless Security Camera System does not specifically mention a feature for "pet detection" or instructions on how…
I can't connect the camera using the QR code. Should I wait for the green signal or not?
To connect your Imou Cell PT 2C security camera using the QR code, please follow these steps: Power On the Camera: Press and hold…
How can I wake up or restart my YESKAMO ZS-GX4S cameras if they are stuck in sleep mode and the CloudEdge app restart button fails?
If your YESKAMO ZS-GX4S cameras are stuck in sleep mode and the CloudEdge app is failing to restart them remotely, please try the following…
How can I reset my password and obtain a replacement manual for the WE-WXPTZ50802 security camera?
If you have forgotten your system password and lost your manual for the WEILAILIFE WE-WXPTZ50802, please follow these steps: Password Recovery: According to the…
How do I switch between multiple cameras in the app, and is there a split-screen view available?
The provided manual for the DOSILKC CP8050LF Light Bulb Security Camera, which uses the EseeCloud app, does not explicitly detail how to toggle between…
Why does the manual state the camera is for indoor use only when the product title says it is an outdoor camera?
The Sonoff CAMB1P is officially marketed and designed as an Outdoor Smart Security Camera. It features an IP65 weather resistance rating, which makes it…
How do I activate SD card recording on the Galayou G7 camera?
To activate recording on your Galayou G7 camera using a micro SD card, please follow these steps based on the manual: Prepare the SD…
How can I contact customer support for the DOSILKC CP8050LF Light Bulb Security Camera via phone?
According to the official user guide for the DOSILKC CP8050LF Light Bulb Security Camera, the manufacturer provides support primarily through email. There is no…
Is the cloud storage for the Anran Q4 Max free or is a subscription required?
Cloud storage for the ANRAN Q4Max typically requires a paid subscription. While the ANRAN app offers cloud service options, they are generally provided as…
Where can I find a German manual for the EZVIZ app and indoor camera?
While the provided Quick Start Guide includes English, Spanish, French, and Portuguese, EZVIZ does offer German support and documentation through their official regional channels.…
How do I fix motion detection not working on my XODO VD1 Smart Doorbell?
To resolve issues with motion detection on your XODO VD1 Smart Doorbell, please check the following settings in the Xodo Smart app: Enable PIR…
What are the next steps after the Rexing HS01 camera enters pairing mode?
When your Rexing HS01 announces "I'm entering the pairing mode," it is ready to be connected to your mobile device via the app. Follow…