The screen turns on but is too dim to see anything. Can the screen brightness be adjusted?
Yes, you can adjust the brightness of the EIGIIS KE5 Smart Watch. To modify the illumination, follow these steps: Access the Quick Settings: Swipe…
Manuals+ Q&A
EIGIIS questions & answers
Browse answered questions about EIGIIS, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
I am having a problem inserting a triple AAA battery into the EIGIIS HT-DCAHMVF2WR mouse, as the negative terminal in the battery compartment looks different from my older mice.
The EIGIIS HT-DCAHMVF2WR Trackball Mouse requires one AAA battery. To install the battery: Locate the battery compartment on the underside of the mouse. Slide…
How can I turn off the ringtone sound on the EIGIIS K55 smartwatch?
To turn off the ringtone or sound for incoming calls on your EIGIIS K55 Military Smart Watch, you can manage the audio settings directly…
How do I change the ringtone on my EIGIIS KE3 Bluetooth Call Smart Watch?
The provided manual for the EIGIIS KE3 Bluetooth Call Smart Watch does not contain specific instructions on how to change the ringtone. It covers…
How do I set the alarm on my EIGIIS KE3 Smart Watch?
I'm sorry, but the provided manual for the EIGIIS KE3 Bluetooth Call Smart Watch does not contain specific instructions on how to set an…
How do I activate the alarm ringtone on the EIGIIS KE3 PRO Smart Watch?
To set and activate the alarm on your EIGIIS KE3 PRO Smart Watch, you should use the GloryFit app on your smartphone. Follow these…
How do I change the time and set up notifications, alerts, and alarms?
To change the time and set up notifications on your EIGIIS KE3 Military Smart Watch, you must connect it to your smartphone using the…
How do I enable message and email notifications on my EIGIIS KE3 smart watch?
To receive messages and emails on your EIGIIS KE3 smart watch, ensure that the "Information Push" feature is correctly configured in the companion app.…
Why is my EIGIIS EW5 fitness smart watch not charging?
If your EIGIIS EW5 fitness smart watch is not charging, please try the following troubleshooting steps based on the instruction manual: Check Power Requirements:…
Why is my EIGIIS EW5 fitness smart watch not charging?
If your EIGIIS EW5 fitness smart watch is not charging, please follow these troubleshooting steps based on the instruction manual: Check the Power Source:…
Why is my EIGIIS KE3 smartwatch not charging or turning on?
If your EIGIIS KE3 smartwatch is not charging or working, please try the following troubleshooting steps based on the user manual: Check the Power…
How can I set the correct time on the EIGIIS KE3 smart watch?
To set the correct time on your EIGIIS KE3 smart watch, you must pair it with your smartphone using the FitCloudPro app. The watch…
How do I fix the wearing side setting for the LED lamp and address a sharp-edged leather strap clasp on the EIGIIS KE5?
Regarding your issues with the EIGIIS KE5 Smart Watch: Wearing Side Setting: The 'wearing side' setting in the FitCloudPro app typically only adjusts the…
How can I switch the temperature unit from Celsius to Fahrenheit on my EIGIIS KE3 Smart Watch? The instructions I found don't match the app.
I understand you're trying to switch the temperature unit on your EIGIIS KE3 Smart Watch from Celsius to Fahrenheit, and the current instructions aren't…
How do I adjust the bracelet and remove links from the Onyxus fit force k52 watch?
Hello, thank you for your question. The user manual for the EIGIIS K52 does not provide specific instructions on how to adjust the watch…
Is there a way to delete preloaded sport options on the EIGIIS KE5 Smart Watch and add custom ones?
The provided manual for the EIGIIS KE5 Smart Watch does not contain information on how to delete preloaded sport options or add custom ones.…
How do I turn off the incoming call ringtone on the EIGIIS KE5 Smart Watch?
To turn off or mute the ringtone for incoming calls on your EIGIIS KE5 Smart Watch, you can use the following methods: Do Not…
Where can I find the user manual for the EIGIIS KE3 Military Smart Watch in Portuguese?
Currently, the official digital manual available on Manuals+ for the EIGIIS KE3 is in English. To obtain a version in Portuguese, you have a…
Why is the open button not functioning on my EIGIIS K55 smartwatch?
If the physical "OPEN" button on your EIGIIS K55 smartwatch is not responding, you can try a software reset to rule out a system…
How can I fix my EIGIIS K52 watch if the touchscreen is acting on its own and I cannot access settings?
It sounds like your EIGIIS K52 is experiencing erratic behavior, often called "ghost touches." This can be caused by software glitches or moisture/debris on…
How do I turn on Bluetooth on the EIGIIS KE5 Smart Watch if the menu item is missing?
On the EIGIIS KE5 Smart Watch, Bluetooth for app connectivity is generally active by default, but audio/call Bluetooth may need to be toggled manually.…
How can I prevent phone audio from playing on my EIGIIS KE3 watch without disabling Bluetooth?
To prevent your phone's media audio (like TikTok or music) from playing through your EIGIIS KE3 watch speaker without turning off Bluetooth entirely, you…
Why is my EIGIIS KE3 smart watch vibrating every 2 seconds and not turning on after changing the watch face?
It sounds like your EIGIIS KE3 may have encountered a software error or power cycle loop during the watch face update. Here are some…
How can I use Messenger or a webcam on my EIGIIS KE3 smart watch?
The EIGIIS KE3 smart watch does not have a built-in webcam or camera for video calls. While it features a microphone and speaker for…