Camera questions & answers

You can find Danish instructions for the Tapo Camera within the multi-language Quick Start Guide. The Danish section (Dansk) begins on page 6 of…

The eufy Indoor Cam 2K Pan & Tilt (Model: T8410) officially supports microSD (TF) cards with a capacity of up to 128GB. While some…

To use the two-way talk feature on the YCC365 Plus camera, please follow these steps and checks: Activate Voice Intercom: In the real-time preview…

Based on the SJCAM SJ11 Active User Manual, the camera features a Type-C port (labeled as item #8 in the Product Introduction) which is…

Based on the MAXDONE PH820W manual, the camera is designed for stealth with 940nm "No Glow" infrared LEDs that are invisible to human and…

If your eufyCam 2C is failing to connect for live viewing despite previously working, follow these troubleshooting steps based on the manual and system…

Tapo cameras primarily record to a local microSD card or to the cloud via the Tapo Care subscription service. If an intruder takes the…

It sounds like you are experiencing a synchronization issue between the Tapo app and the cloud server, or a potential software bug. Here are…

It is common for generic camera manuals to vary slightly from the actual app interface due to frequent firmware and app updates. Since your…

To manage or delete recordings on your Tapo camera, follow these steps within the Tapo app: Open the Tapo app and select your camera…

The YCC365 Plus app is a generic platform used by many different manufacturers rather than being restricted to a single brand. According to the…

If your YCC365 Plus camera is not reading your 128GB micro SD card, please follow these troubleshooting steps based on the manual: Check Signal…

There are a few reasons why PTZ and Preset options might be missing for one camera even if the hardware appears identical: Account Permissions:…

To manage the alarm settings for your EufyCam 2C and HomeBase when motion is detected, follow these steps in the Eufy Security app: Open…

Based on the YCC365 Plus manual and support documentation, here are the steps to address your concerns: Renewing Subscription: Open the YCC365 Plus app…

If your EufyCam 2C live stream works on Wi-Fi but not on mobile data, it usually indicates a connection or permission issue on your…

To adjust the date and time on your Tapo camera, you need to configure the Time Zone settings within the Tapo app. Follow these…

Yes, you can add more than 4 cameras to the YCC365 Plus app. While the split-screen view typically displays up to 4 cameras simultaneously…

To stop the camera from making a loud sound (buzzer/alarm) when it detects motion, you need to adjust the alarm settings in the YCC365…

To cancel a recurring cloud service subscription for the YCC365 Plus camera, simply turning off the recording feature in the app is often insufficient…

To save a clip from your playback using the scissor icon (the video clipping tool) in the YCC365 Plus app, follow these general steps:…

Based on the YCC365 Plus documentation, Smart Tracking is designed to follow moving objects automatically, but the app does not explicitly provide a setting…

If your YCC365 Plus camera is only displaying in black and white (PB), it is likely because the Night Vision mode is active or…

A blue screen in the Tapo app usually indicates a connection issue between the app and the camera's stream. Try the following troubleshooting steps:…