Eufy EufyCam 2C Wireless Camera Set


Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.


For HomeBase 2 installation


For eufyCam 2C installation


  • Camera quantity and accessories vary by bundle package.
  • HomeBase 2 power adapter varies by region.


HomeBase 2

EufyCam 2C Wireless Camera OVERVIEW Part 1

  • Status LED
  • Speaker
  • Power port
  • USB port
  • Ethernet port
  • SYNC/ALARM OFF button
  • Reset button

eufyCam 2C

EufyCam 2C Wireless Camera OVERVIEW Part 2

  • Lens
  • Light sensor
  • Microphone
  • Motion sensor
  • Spotlight
  • Status LED
  • SYNC button
  • Mounting hole
  • Charging port
  • Speaker


Connecting the HomeBase 2 to the Internet

  • Power on the HomeBase 2, then use the ethernet cable provided to connect the HomeBase 2 to your home router.


  • The LED indicator turns to blue (this may take up to 1min) when
    HomeBase 2 is ready for setup.



Getting the App and Setting up the System

  • Download the Eufy Security app from the App Store (iOS devices) or Google Play (Android devices).Download the eufy Security app
  • Sign up for a Eufy Security account, then follow the onscreen instructions to complete the setup.



Find a Good Mounting Spot

Use the “Mounting Guide” function, found at the end of the setup process or under Camera Settings > Mounting Guide, to test the wireless signal strength of eufyCam 2C at the location you wish to mount the camera. Move the camera as close to the HomeBase 2 as possible if the wireless signal strength is poor.

Good Mounting Spot

Height and Location

  • Hang eufyCam 2C 7-10 ft (2-3 m) above the ground. This height
    maximizes the detection range of the motion sensor of eufyCam 2C. Avoid placing eufyCam 2C under direct sunlight.

Height and Location

The camera can be mounted both indoors and outdoors.

  • Turn the knob of the mounting bracket clockwise to loosen and
    disassemble it.

Mounting the camera Part 1

  • Drill holes with a1/4 inch (6.35mm) drill bit, then insert the anchors into the holes; anchors are necessary for walls that are made out of hard materials such as concrete, brick, or stucco.

Mounting the camera Part 2

  • Firmly screw the base of the mounting bracket onto the wall. Fasten the ball knob of the bracket to the base of the bracket.

Mounting the camera Part 3

  • Tighten eufyCam 2C to the mounting bracket and adjust the viewing angle by checking the live stream feed in the Eufy Security app.

Mounting the camera Part 4


  • The Homebase 2 pairs up to 16 cameras, you can repeat the steps mentioned above to add more eufy Cam 2C cameras to meet different needs of use.
  • For troubleshooting, check Help on the Eufy Security app. Refer to app page for LED indicator status.


Charging eufyCam 2C

  • Method 1

Charging eufyCam 2C Method 1

  • Method 2

Charging eufyCam 2C Method 2


Charging eufyCam LED Status


FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference, and
  • This device must accept any interference received, including
    interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult dealer or an experienced radio/TV technician for help.

FCC Radio Frequency Exposure Statement

The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed/mobile exposure condition. The min separation distance is 20cm.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

The following importer is the responsible party
Company Name: Fantasia Trading LLC
Address: 9155 Archibald ave, ste202 Rancho Cucamonga ,CA 91730, USA
Telephone: 1-909-484-1530

EU standardsThis product complies with the radio interference requirements of the European Community.

Declaration of Conformity

Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. For the declaration of conformity, visit the Web site

Due to the used enclosure material, the product shall only be connected to a USB
Interface of version 2.0 or higher. The adapter shall be installed near the equipment and shall be easily accessible.
Do not use the Device in the environment at too high or too low temperature, never expose the Device under strong sunshine or too wet environment.

The suitable temperature for HomeBase 2 and accessories is -10°C-45°C.
The suitable temperature for eufyCam 2C and accessories is -20°C-50°C.

When charging, please place the device in an environment that has a normal room
temperature and good ventilation.

It is recommended to charge the device in an environment with a temperature that ranges from 5°C~25°C.
Please ensure to use only the charger offered by the manufacturer. Using unauthorized charger may cause danger and violate the authorization of the device and the guarantee article.

This charger is for indoor use only
The charger type is ASSA67W-120200, output voltage/current is 12Vdc/2A. The plug considered as disconnect device of adapter.

RF exposure information: The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirement, use product that maintain a 20cm distance between the device and human body.


Wi-Fi Operating Frequency

Range: 2412~2472MHz ; Wi-Fi Max Output
Power: 19dBm
SUB-1G Frequency range: 866~866.8MHz;
SUB-1G Output Power: 12.4dBm

The following importer is the responsible party (contact for EU matters only)

Importer: Anker Technology (UK) Ltd
Importer Address: Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom

Recycled and ReusedThis product is designed and manufactured with high quality materials and components, which can be recycled and reused.


Not Treated as household wasteThis symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  • This device may not cause interference, and
  • This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

IC RF Statement:

When using the product, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements.

Customer Service

  • Warranty
    12-month limited warranty
  • Call Us
    United States +1 (800) 988 7973 Mon-Fri 9AM-5PM (PT)
    United Kingdom +44 (0) 1604 936 200 Mon-Fri 6AM-11AM (GMT)
    Germany +49 (0) 69 9579 7960 Mon-Fri 6:00-11:00
  • Email Us
    Customer Support: [email protected]


Anker Innovations Limited.
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

Eufy Social Media


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  1. Guten Abend,
    ich benötige ein vollständiges Benutzerhandbuch in Deutsch. Die Schnellanleitung ist nicht ausreichend. Ich weiß nicht, wie man Alarme einstellt. Ich möchte einen sehr lauten Alarm, gleich einer Polizeisirene, einstellten.
    Viele Grüße
    Ute Schulz

  2. Hey
    can an external hard disk be connected to the base station?
    in order to increase storage
    mvg j.g de greef
    kan er aan het basisstation een externe harde schijf gekopeld worden ?
    om zo de opslag te vergroten
    mvg j.g de greef

    1. If you connect a USB stick to it, it is not recognized as extra storage. I’ll give it a try myself when my own storage is full.
      Als je er een usb stick op aansluit wordt het niet herkend als extra opslag. Ik zal het zelf ook eens proberen wanneer deeigen opslag vol is.

  3. what is the reset button for, after shutting down the system for the night the system says it is offline and we can not get the red light to turn to blue. we ran through the restart procedure with no avail. what to do?

  4. I have just ordered thee eufyCam 2c with an additional camera. I realise that I should have asked this question first. I would like to view the cameras live on m y desktop computer. Is this possible and how would I do that?

  5. John Hutton, if you are using a mac, you can download it from the app store, I guess it is in windows.
    John Hutton, eger mac kullaniyorsan app storeden indirebilirsin, windows icinde vardir sanirim.

  6. Suddenly the Eufy 2C can no longer contact the homebase. Sometimes it detects a movement. Can’t watch live. How do I solve this. Previously this worked as intended.

    Plotseling kan de Eufy 2C geen contact meer maken met de homebase. Soms detecteert deze wel een beweging. Kan niet live kijken. Hoe los ik dit op. Voorheen werkte dit als bedoeld.

  7. Or find the security parameter menu where you can activate or not activate camera alarm / HomeBase alarm …. when movement is detected
    Ou trouver le menu paramètre de sécurité ou l’on peux activer ou pas alarme camera / alarme HomeBase …. lorsqu’un mouvement est détecté

  8. Hi there,
    I haven’t had access to the live image from my smartphone for some time.
    Everything works via WiFi …
    Possible solutions ..? 😉
    ich habe seit einiger Zeit keinen Zugriff mehr vom Smartphone auf das Livebild.
    Über WLAN funktioniert alles…
    Lösungsansätze..? 😉

  9. How far out can the cameras be placed from the home base?

    What are some methods to extend the range if you need to?

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