How do I factory reset my COOAU camera if the standard method is not working?
To restore your COOAU camera to factory settings, please follow these steps based on the user guide: Reset Button: Locate the reset button on…
Manuals+ Q&A
COOAU questions & answers
Browse answered questions about COOAU, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
How do I reconnect my COOAU Q02 camera to a new WiFi router if the reset is not working and the light remains red?
To reconnect your COOAU Q02 camera to a new router, you must first successfully reset the device to clear the old network settings. If…
Why does the plastic tray of the COOAU ACF100W automatic pet feeder not fit properly and remain unstable?
The COOAU ACF100W user manual states under the "Assembly" section that you should "Attach the food tray to the base of the main unit."…
I am having two issues with my COOAU C7-1 camera: the PTZ is not tracking movement, and the SD card is either showing a green screen or not being detected at all. How can I fix these?
Based on the COOAU C7-1 manual and common troubleshooting for this model, here are the steps to resolve your issues: 1. PTZ Not Tracking…
Why is my COOAU C5 camera not recording continuously even though the SD card is recognized and the video switch is active?
The COOAU C5 2K Solar Battery Camera is primarily designed as a low-power battery-operated device. Because it relies on battery and solar power, these…
How do I enable continuous recording on the COOAU C5 camera with a 128GB SD card?
The COOAU C5 is a battery-powered solar camera, and like most battery-operated cameras, it is primarily designed for event-based recording (triggered by motion) rather…
How can I get my COOAU C7 Solar Security Camera back online after installing a new router?
If your COOAU C7 Solar Security Camera is offline after installing a new router, you will need to reconnect it to your new Wi-Fi…
How can I make the camera move or track when someone passes in front of it?
To enable motion-related features on your COOAU ZS-GX1S camera, you must use the CloudEdge app. While the manual focuses on motion detection and alerts,…
Where can I download the Japanese installation manual for the COOAU C5 solar security camera, and how can I request an external solar panel for charging issues?
Regarding your request for the COOAU C5 solar security camera: Japanese Manual: While the official download site for a Japanese-specific PDF is not explicitly…
I accidentally changed the language settings on my COOAU D30S dash cam from English to Chinese. How can I change it back to English?
To change the language back to English on your COOAU D30S dash cam when you cannot read the current menu, follow these steps based…
Is the micro cable used to charge the battery for the COOAU SPC06, and what are the charging instructions?
Yes, the cable provided with your COOAU action camera is used for charging the battery. While your specific model is the SPC06, the charging…
How can I prevent the doorbell camera from being stolen?
To prevent the theft of your COOAU Bell J6 Plus 2K Video Doorbell, the manufacturer includes a specific security mechanism in the installation process:…
How can I resolve the 'This account has already been registered' error when trying to register in the COOAU CAM app?
If you are receiving the message 'This account has already been registered', it means an account already exists for the email address you are…
How do I exit the Mass Storage/PC Camera mode and format my memory card on the COOAU M53?
It appears your dash cam is currently in Mass Storage/PC Camera mode because it is connected to a computer or a power source that…
How do I change the language settings from Chinese to Italian on the COOAU SPC05 action camera?
To change the language from Chinese to Italian on your COOAU SPC05 4K Action Camera, follow these steps using the physical buttons: Enter System…
Why does my COOAU D20S dash cam stop recording immediately, and how can I fix it?
If your COOAU D20S dash cam stops recording immediately, it is most likely related to the memory card or power supply. Please follow these…
How do I install the COOAU M26-US-NEW 1080P FHD Dash Cam in my vehicle?
To install the COOAU M26-US-NEW 1080P FHD Dash Cam in your vehicle, please follow these steps: 1. Mounting the Dash Cam: - Choose a…
How do I connect my COOAU A4300 projector to my Android phone?
To connect your Android phone to the COOAU A4300 projector, you will need a Micro USB to HDMI MHL cable (not included). Here are…
How do I install the COOAU D20S Dual Dash Cam Front and Inside in my vehicle?
To install the COOAU D20S Dual Dash Cam Front and Inside in your vehicle, please follow the steps outlined in the user manual: 1.…
How do I switch between a 200-foot and a 65-foot screen?
To adjust the screen size of the COOAU A6000 Smart Movie Projector, you need to move the projector closer to or farther away from…
How do I connect the COOAU CU-SPC02 20MP Wi-Fi Action Sports Camera to my smartphone?
To connect the COOAU CU-SPC02 20MP Wi-Fi Action Sports Camera to your smartphone, follow these steps: 1. Turn on the camera by pressing and…
How do I set up the COOAU ZS-GQ1 Security Camera Outdoor for remote viewing on my smartphone?
To set up the COOAU ZS-GQ1 Security Camera Outdoor for remote viewing on your smartphone, follow these steps: 1. Download and install the "CamHi"…
How do I install the COOAU D60 Mirror Dual Night Vision Dash Cam in my vehicle?
To install the COOAU D60 Mirror Dual Night Vision Dash Cam in your vehicle, please follow the steps outlined in the user manual. Here…
How do I connect the COOAU SPC03 camera to Wi-Fi and use the DV KING 4K app?
To connect the COOAU SPC03 camera to Wi-Fi and use the DV KING 4K app, please follow these steps: 1. Turn on the camera…